TERMS & CONDITIONS

__Terms and Conditions of Sale__

These Terms and Conditions of Sale ("Terms of Sale") apply whenever you order any product ("Product") through our UK website www.charlottetilbury.com/uk (the "Website") or otherwise from us. These Terms of Sale should be read alongside, and are in addition to, our website terms and conditions ("Terms of Use") and our privacy and cookies policy privacy (“Privacy and Cookies Policy”).

Please read these Terms of Sale carefully and print a copy for your future reference. By ordering a Product from us, you agree that you have read, understood and agree to these Terms of Sale, the Privacy and Cookies Policy and the Terms of Use (each as amended from time to time). If you do not agree to these Terms of Sale, you must not order any Product from us. If you are purchasing or have purchased Charlotte Tilbury Product(s) from a third-party retailer or reseller, these Terms of Sale will not apply and you should refer to the terms and conditions of sale of the relevant retailer or reseller.

__About us__

Charlotte Tilbury Beauty Limited (referred to in these Terms of Sale as “CTBL” “we”, or “us”) is a company registered in England and Wales, whose registered number is 08037372 and whose registered address is at Building 5, 50 Brook Green, London, W6 7BJ.

Should you have any questions about these Terms of Sale or wish to contact us for any reason, please use the Contact Us section on the Website.

__About you__

By ordering any Products from us, you confirm that you are:

(a) resident in the United Kingdom; and

(b) ordering Products for delivery in the United Kingdom.

If any of the above is incorrect, you must not order any Product from this Website and we reserve the right, in our sole discretion, to refuse or accept your order

__Product descriptions__

All Product descriptions and images shown on the Website are provided in good faith but are intended as guidance only and actual Products may vary accordingly.

The packaging of the product may vary from that shown in images on our website.

The images of the products on our Website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Products may vary slightly from those images. The packaging of Products may vary from that shown in images on our Website.

All prices shown on the Website are in pounds sterling and inclusive of Value Added Tax (“VAT”) at the relevant rate. Prices shown on the Website do not include delivery, packaging or other charges, which will be added to any order you place. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.

Whilst we use reasonable endeavours to keep prices up-to-date on the Website, we reserve the right to alter prices at any time.

Any material and information presented by CTBL on the Website or with any Products sold through the website is intended to be used for informational purposes only. Any statements and Products are not intended to diagnose, treat, cure or prevent any condition or disease. All Products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for Products to avoid potential allergic reactions. Use of the Website is not meant to serve as a substitute for professional medical advice. If you have any personal concerns, please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Website before using or relying on them.

You agree and acknowledge that all text, graphics, photographs, copyright, trademarks and any other intellectual property, material or content available within this Website are owned and shall remain vested in CTBL, our licensors and any CTBL Affiliates (defined below). An affiliate is any entity that directly or indirectly controls, is controlled by, or is under common control with another entity (Affiliates).

You agree and acknowledge that the material within this Website is made available for your personal and non-commercial use only.

You acknowledge that, as between you and us, CTBL and its Affiliates own all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights existing in or in relation to the Products ("IPR").

If any IPR vests in you, whether by operation of law or otherwise, you hereby assign to us all right, title and interest (whether legal or beneficial) in such IPR throughout the world absolutely to the fullest extent possible, including any and all renewals and extensions of such IPR.You unconditionally and irrevocably waive any and all moral rights you may have either now or in the future existing in or in relation to the Products. You also agree to execute and do all such deeds, documents, acts and things as we may reasonably require in order to assign any IPR to us, to carry out the intended purpose of these Terms of Sale or to establish, perfect, preserve or enforce our rights under these Terms of Sale.

You also acknowledge that the Products are intended for your own personal use and that you will not resell the Products to any other persons.

__How to order Products__

When you have found a Product on the Website that you would like to buy, please click on the button labelled "ADD TO BAG". This will add your Product to a virtual "make-up bag" (the “Bag”). You can then proceed to pay for the Products in your Bag by clicking on the Bag icon and then clicking “Checkout”. Alternatively, you can continue browsing the Website and add additional Products to your Bag.

You can see what Products are in your Bag at any time by clicking on the Bag icon and then the button labelled “GO TO MY BAG”. If you wish to remove a Product from your Bag, simply click on the “X” under the header “Remove” next to the relevant Product. You can pay for the Products in your Bag at any time by clicking the button labelled “PROCEED TO CHECKOUT”.

When you click the “PROCEED TO CHECKOUT” button, you may be asked to choose two complimentary samples to add to your Bag, subject to availability while stocks last.

Once you have clicked on “PROCEED TO CHECKOUT” you will be given the option to Register or Checkout as a Guest. You will then be asked to provide various information necessary to process your order and deliver the Product(s) to you. You can provide this information by filling in the fields requested on the screen. All fields with an asterisk must be completed. We respect your right to privacy and will only use any information you provide to us in accordance with our Privacy and Cookies Policy.

__Our contract with you__

Once you place your order to purchase a Product from us by following the steps outlined above and by clicking the button labelled “Place Order” we will send you an email confirming your purchase. This email will provide you with the details of the order. This is not an order acceptance by us. A dispatch confirmation email, including a tracking code will then be sent when your order leaves our warehouse. Our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the Products to you.

If we are unable to accept your order, we will inform you of this and will not charge you for the Product(s). This might be because the (i) Product is out of stock; (ii) because we have identified an error in the price or description of the Product; (iii) our inability to obtain authorisation for your payment; or (iv) because of unexpected limits on our resources which we could not reasonably plan for.

The contract will be concluded in English.

__Payment for the Products__

All Products will remain our property until we have received payment in full for those Products. Legal ownership in the Products will immediately revert to us if we refund any such payments to you.

During the checkout process, you will be asked to complete your payment details. All fields with an asterisk must be completed. We accept most major credit and debit cards. Please note that we will collect, store and use your information in accordance with our Privacy & Cookies Policy.

All card payments are subject to authorisation by your card issuer. If your payment is not authorised, we will cancel your order and notify you in writing (which may include e-mail) that we have done so. If you have already received the Products you ordered from us, you must return those Products to us at your own expense. If you fail to do so within 2 weeks of our cancelling your order, we may arrange for collection of the Products at your expense.

If we cannot supply you with the Products that you have ordered, we will cancel your order and inform you of this as soon as reasonably possible. We will give you a full refund where you have already paid for the Products.

__Our rights to make changes__

We may change the Product to reflect changes in relevant laws and regulatory requirements.

__Delivery of the Products__

For information on shipping including shipping costs and estimated delivery times please see the Shipping policy on our Website.

Delivery will be to the address specified in your order. If no one is available at the address at the time of delivery, the Products will either (i) be retained by the delivery company for a reasonable period of time and then returned to us or (ii) will be left in your designated “safe place” if you selected this option. If you choose to have your order delivered to a safe place, please select from one of the chosen safe places on the list and ensure that the safe place you choose is protected from the elements and is guarded from public view to avoid damage and theft. However, we can't guarantee that our carriers will be able to meet these instructions under all circumstances although we will endeavour to accommodate your request. You acknowledge that you are fully responsible for any order left in your chosen safe place.

If Products are returned to us by the delivery company, we will issue you with a refund for the Products but reserve the right to retain any costs incurred in arranging for the delivery and return of the Product.

All risk in the Products you order (including risk of loss and/or damage to the Products) shall pass to you upon delivery to you. Products will count as delivered once they are left in your designated safe place.

We shall be under no liability for any delay or failure to deliver products if the delay or failure is caused by a third party or is wholly or partly caused by circumstances beyond our control.

__Our liability to you__

We will use reasonable skill and care in fulfilling any order placed by you which is accepted by us. However, we exclude all other representations, warranties, conditions and terms express or implied by statute, common law or otherwise to the fullest extent permitted by law.

Save as expressly set out in these Terms of Sale, we will not be liable for any special, indirect, incidental, consequential or economic loss or for loss of profits or revenues howsoever caused arising in connection with any order placed by you. Notwithstanding the above, our total liability (whether in contract, tort, negligence or on any other basis) to you, for any loss or damage shall be limited to the sums paid or payable for the Products.

We will not be liable to you where we breach these Terms of Sale due to any cause that is beyond our reasonable control, including acts of God, explosions, floods, tempests, fires or accidents; wars or threats of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes; difficulties in obtaining materials, labour, fuel, parts or machinery; power failure or breakdown in machinery.

Nothing in these Terms of Sale shall limit our liability for personal injury, death or fraud.

This clause does not affect your statutory rights as a consumer.

__Returns and Refunds under our Returns Policy__

We hope you love your purchases, but if for any reason you do need to return something to us, we’ve made it as simple as possible. Please see our Returns & Exchanges Policy for details.

__Other important terms__

We may update or amend these Terms of Sale from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website.

These Terms of Sale supersede any other terms and conditions previously published by us and any other representations or statements made by us to you, whether oral, written or otherwise.

You may not assign or sub-contract any of your rights or obligations under these Terms of Sale to any third party unless we agree in writing.

We may assign, transfer or sub-contract any of our rights or obligations under these Terms of Sale to any third party at our discretion. No relaxation or delay by us in exercising any right or remedy under these Terms of Sale shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed by us in writing.

If any of these Terms of Sale are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms of Sale shall remain in full force and effect.

Only you and we shall be entitled to enforce these Terms of Sale. No third party shall be entitled to any of these Terms of Sale, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

These Terms of Sale are governed by English law. In the event of any matter or dispute arising out of or in connection with these Terms of Sale, you and we shall submit to the exclusive jurisdiction of the English courts.

Last Revised: December 2017.

Charlotte Tilbury Beauty Ltd. (together with Islestarr (defined below), “Charlotte Tilbury”, “we”, “us” or “our”) has launched a loyalty programme, called Charlotte’s Magic Vault (the “Program” or “Charlotte’s Magic Vault”). Your participation in the Charlotte’s Magic Vault is governed by these Magic Vault Terms and Conditions (the “Terms”). In addition, these Terms complement and incorporate by reference our Website Terms and Conditions of Use. In the event of any conflict between these Terms and the Website Terms and Conditions of Use, the Website Terms and Conditions of Use will control.

PLEASE READ THESE TERMS CAREFULLY AND PRINT A COPY FOR YOUR FUTURE REFERENCE. BY PARTICIPATING IN CHARLOTTE’S MAGIC VAULT, YOU AGREE TO THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE, AND YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE PRIVACY POLICY AND COOKIES POLICY (EACH AS AMENDED FROM TIME TO TIME). IF YOU DO NOT AGREE TO THESE TERMS, PLEASE CONTACT US IMMEDIATELY BY EMAIL, AT LEGAL@CHARLOTTETILBURY.COM, AND WE WILL REMOVE YOU FROM CHARLOTTE’S MAGIC VAULT.

Charlotte’s Magic Vault is operated by Islestarr Holdings Limited, company number 07712458, with its registered office at 8 Surrey Street, London, United Kingdom, WC2R 2ND (““Islestarr”).

Charlotte Tilbury may, at any time, choose to change the terms, terminate the Program, or close further participation in the Program, in its discretion.

Charlotte Tilbury reserves the right to change the Terms, including the eligibility or rewards under the Program at any time in its discretion. Unless we notify you otherwise, the amended Terms will be effective immediately and your continued participation in the Program after the amended Terms are posted will confirm your acceptance of the changes, therefore you should review these Terms regularly to understand the terms and conditions that apply to the Program. If you do not agree to the amended Terms, you must contact us immediately by email at legal@charlottetilbury.com.

1. Only Charlotte Tilbury customers aged 18 and over who receive an email invitation directly from Charlotte Tilbury are eligible to join Charlotte’s Magic Vault. The Program is intended for personal use only and commercial use by commercial customers and others purchasing items for resale are not eligible to participate in the Program. At Charlotte Tilbury’s discretion, current Charlotte Tilbury employees and contractors and immediate family members of such employees and contractors, may not be eligible to participate in the Program.

2. You must meet the following criteria for eligibility (the “Threshold”):

You have, via the Charlotte Tilbury website at www.charlottetilbury.com, placed at least 3 Valid Orders within the last 12 months;

For the purpose of the Program and meeting the Threshold, a “Valid Order” shall mean that you have placed an online order for products via www.charlottetilbury.com, but excluding any such order that is:

(a) subsequently returned;

(b) purchased using an e-gift card;

(c) for or include an e-gift card; e-gift Virtual Consultation or Virtual Consultation

Meeting the Threshold does not guarantee an invite to Charlotte’s Magic Vault and not all customers that meet the Threshold will be invited to participate in Charlotte’s Magic Vault.

1. When you are close to meeting the Threshold, you may be contacted via email and given specific instructions on what else you need to do in order to meet the Threshold and potentially be invited into the Program.

2. When you reach the Threshold, and if you are invited to join Charlotte’s Magic Vault, you will receive confirmation via an email. This welcome email will confirm that you are eligible for entry into Charlotte’s Magic Vault and include a link to a landing page within Charlotte’s Magic Vault and information on your first reward.

1. Once you have joined Charlotte’s Magic Vault, your membership will continue provided (1) we decide to continue Charlotte’s Magic Vault; AND (2) you continue to have 3 valid orders against your account occurring within the preceding 12 month period or, at our discretion, such other then-current eligibility criteria that we may introduce from time to time. If at any time you do not meet the then-current eligibility criteria (including any then-current Threshold) then your membership will lapse.

2. If you contact us because you think there has been an error, we will correct your account if it is shown to our reasonable satisfaction to be wrong but, unless there are clear records showing this, our decision is final.

1. During your period of membership, you will be notified by email each time that access to your rewards vault (the “Vault”) is ready to be opened. On average, this will be once a month.

2. You will need to use your Charlotte Tilbury login details to unlock the Vault.

3. Once the Vault is open, you will see details of the current reward, and how to redeem it, along with specific terms and conditions related to it.

4. Rewards may be a mix of gift-with-purchase, early access to a product or content, invitation to an event, prize draws and exclusive member-only products or services.

5. Unless specified, rewards can only be accessed/redeemed on CharlotteTilbury.com.

6. Rewards are subject to availability, and for a limited period only. We reserve the right to make substitutions in our sole discretion.

7. Rewards have no cash value, may not be sold/transferred, and you are not able to return them for a refund.

1. We are the data controller of any personal information that we collect from you in order to administer Charlotte’s Magic Vault. We take the protection of your personal information seriously. You can find out more about how we process your information by viewing our Privacy Policy. You can manage your preferences, or unsubscribe, at any time by logging on to your CharlotteTilbury.com account.

2. Please note that, in accordance with the Privacy Policy, you can opt out of receiving emails from Charlotte’s Magic Vault at any time. There is an unsubscribe link on every email that you receive about Charlotte’s Magic Vault, or you can email us at legal@charlottetilbury.com requesting that we remove you from Charlotte’s Magic Vault, and we will do so.

1. Your eligibility to join Charlotte’s Magic Vault may be revoked if part or all of your eligible purchases are returned, cancelled or refunded.

2. Each person can only have one account in Charlotte’s Magic Vault. We reserve the right to carry out any checks to verify the validity of your participation in Charlotte’s Magic Vault. If we find that the same person is enrolled in Charlotte’s Magic Vault more than once (including under different names or addresses), your data and benefits will only be counted once, and unnecessary accounts will be deactivated.

3. Charlotte’s Magic Vault is offered at our discretion. We reserve the right to cancel or amend Charlotte’s Magic Vault at any time. Where possible, we will provide you with notice of any significant changes to these Terms but would encourage you to come back and review this page from time to time. If you continue to interact with Charlotte’s Magic Vault, you will be deemed to have accepted any changes.

4. Charlotte’s Magic Vault is for personal use by the account holder only.

5. Charlotte’s Magic Vault is not intended for customers that are re-sellers.

6. Any products and/or samples that you receive as rewards may not be sold.

7. See our Privacy Policy and Cookies Policy, to understand how we collect and process your personal data.

8. We reserve the right to suspend or to terminate your membership of Charlotte’s Magic Vault if, in our discretion, we consider that you have breached these Terms, supplied false or misleading information or acted improperly or in an abusive, defamatory, criminal, or offensive way to any other member or to our staff.

These terms and conditions (the Terms) apply to Free Gift with purchase Promotions available from time to time on http://www.charlottetilbury.com(the Website)

Islestarr Holdings Limited a company registered in England and Wales with company number 07712458, whose registered office is at 8 Surrey Street, London WC2R 2ND (Promoter).

Book and attend a Charlotte Tilbury Virtual Consultation which is both booked and takes place during the period 19th November (8:10AM GMT) to 31st December (20:50PM GMT). During the consultation you will receive a one-time code (“Gift Code”) to be used when you spend the Qualifying Amount of $115 after discount. Customers to add the “Gift” of a full-size Airbrush Flawless Foundation to the shopping basket and apply the “Gift Code” to redeem the price of the gift for free.

Applies on any Charlotte Tilbury products and merchandise on the following charlottetilbury.com websites United Kingdom, Europe, Canada, United States and Hong Kong,

4.1.The Gift must be added to the basket after qualifying amount of $115 is spent.

4.2. The Gift code must be added at checkout to redeem the gift for free.

4.3. The Gift Code cannot be used on any purchases of e-gift cards or Virtual Consultations.

4.4. The Gift Code may only be used once and only on the website charlottetilbury.com/ where the Virtual Consultation was booked.

4.5. The Gift Code will be valid for a period of 30 days from the date of receipt.

4.6. The Gift is exclusive of delivery costs.

4.7. The Gift Code is only available to Customers who have both booked and attended a Foundation Expert Virtual Consultation during the period 19th November (8:10AM GMT) to 31st December (20:50PM GMT).

4.8. The Gift is subject to availability. There is no cash alternative for the Gift and the Promoter reserves the right to substitute the Gift with a gift of equal or greater value. The Gift cannot be refunded no exchanged.

4.9. The Promoter is not responsible for any additional costs and/or expenses in relation to the Gift.

4.10. The code can only be redeemed on the following local charlotte tilbury websites for United Kingdom, Europe, Canada, United States and Hong Kong

5.1. Book and attend a Charlotte Tilbury virtual consultation it must both be booked and take place during the period 19th November (8:10AM GMT) to 31st December (20:50PM GMT). A redeemable code will be given to you during the consultation by the artist to redeem at checkout when the participant spends $115 or more. Participants to add the free gift of a full size Airbrush Flawless Foundation to the basket and add the Gift Code to redeem it for free.

5.2 Participants must place an order within 30 days of receiving the code on the Website for one or more of the Products. The amount that the participant spends on the Products must be equal to or more than the relevant Qualifying Amount.

5.3. Participants who book and/or attend a consultation outside the Promotion Period will not receive the Gift with their purchase.

5.4. Participants may only participate in the Promotion once during the Promotion Period.

5.5. The Promoter will not accept responsibility for orders that are lost, regardless of cause, including, for example as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

5.6. By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

5.7. The Promoter accepts no responsibility for the ordered products and the Gift being lost or delayed in the post.

5.8. For help with participating in the Promotion, Customer care should be contacted at virtualteamtilbury@charlottetilbury.com

6.1 The Virtual Consultation Terms and Conditions at https://www.charlottetilbury.com/uk/help/terms-and-conditions shall continue to be applicable to any Virtual Consultation including those for which the Gift Code and Gift is applicable.

7.1. Discount is not valid in conjunction with other offers and discounts.

7.2. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not, at the time the entry into the Promotion was made, a reasonably foreseeable consequence of a breach of these Terms, or where the Promotion does not run as planned.

7.3. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

7.4. Nothing in these Terms shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

8.1. By entering the Promotion, participants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer a participant’s entry including deciding whether it accords with these terms and conditions;

b. to fulfil the Gift Code;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the Gift Code; or

e. for any other reasonable and related promotional purposes.

8.2. For the purposes of the Promotion, the Promoter will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 8.1 above.

For information relating to the Promoter’s privacy policy and direct marketing policy please contact the Promoter directly or visit the website at www.charlottetilbury.com.

9.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.

9.2 The participant shall not, while using the Gift, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

9.3 By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

9.4. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.

9.5. These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

If you spend over $150 on Charlottetilbury.com including one or more products from Charlotte’s Secret Shopping Event between 27th October 2020 and 11.59pm GMT 29th October 2020 you will receive a discount code valued at $25, or a discount code valued at $50 when you spend over $300 (“Discount Code”). This offer is available to select account holders only who receive the advertised offer via email. This offer excludes customers purchasing on the www.charlottetilbury.com/hk website.

The following restrictions and eligibility criteria apply to redemption of the

Discount Code:

(i) must be redeemed before 31st December 2020;

(ii) is only available to customers purchasing from the United Kingdom, United States, Canada, Australia and EU (including France, Germany, Italy, Netherlands and Spain) pages of the www.charlottetilbury.com website.

(iii) may only be used once;

(iv) can only be used on full price products only and cannot be used in conjunction with other discounts, sales items, discounted products, Gift Card purchases, Kits, free gift offers or other offers; and

(V) cannot be shared.

(a) employees of the Islestarr Holdings Limited and its associated companies or group companies;

(b) anyone professionally associated with Islestarr Holdings Limited; or

(c) members of the immediate families or households of (a) to (b) above.

These terms and conditions shall be governed by English law.

Islestarr Holdings Limited a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey St, London, England, WC2R 2ND, (the “Promoter” or “We”).Contact email: customercare@charlottetilbury.com.

CHARLOTTES BEJEWELLED MAGIC NUMBERS. By visiting our sign-up page on CharlotteTilbury.com and entering your name, email address and correctly answering a skills-based question, you will be eligible to potentially win one of twelve Prizes made available across twelve Winner Selections (answering the question correctly only enters you into the draws for the Prizes (the “Winner Selections”), it does not guarantee you will win). You will receive a unique number that is your entry into the Winner Selections (as set out in further detail below).

The Prize winners will be selected on the following dates:

Winner Selection #1 (6th October)– Gift of Beauty Secrets Stocking + Entire Holiday Collection (Instant Eye Palette, Pillow Talk Secrets, Magic Skin Duo, Palette Of Pops, Instant Look In A Palette In Stoned Rose, Limited Edition Filmstar Bronze & Glow, Walk Of No Shame Lip Kit, Supernudes Easy Eye Palette, Iconic Mini Lip Wardrobe, Magic Skin Secrets, Hollywood Superstar Glow, Mini Filmstar Bronze & Glow, Bejewelled Chest Of Treasurs, Hollywood Mini Brush Set, Pillow Talk Push Up Eye Secrets, Jewel Lips Opal Magic, Jewel Lips Blushed Rose, Jewel Lips Champaign Diamonds, Scarlet Spell, Pillow Dreams Come True, Magic Skin Icons, Super You, Super Star, Super Starlet).

Winner Selection #2 (13th October) – Gift Of Beauty Knowledge Stocking +1-1 Virtual Service with Sofia Tilbury & bespoke makeup subscription

Winner Selection #3 (20th October) – Gift of Happiness Stocking + entire lipstick collection (17 x Matte Rev Lipsticks, 12 K.I.S.S.I.N.G, 11 x Hot Lips, 12 x Hot Lips 2, 3 x Holiday Lipsticks, 6 x Superstar Lips)

Winner Selection #4 (27th October)– Gift of Gifting For Everyone + Your Christmas List (for 20 people)

Winner Selection #5 (3rd November) – Gift Of Dreams Stocking + Pillow Talk Dreams Come True

Winner Selection #6 (10th November) – Gift Of Jewel Stocking + Archive Jewelry

Winner Selection #7 (17th November) – Gift of the Past Stocking with Instant Eye Palettes Pillow Talk, Starry Eyes to Hypnotise and Bejewelled Eyes to Hypnotise

Winner Selection #8 (24th November) – Gift of the Present Stocking + Bejeweled Chest Of Beauty Treasures

Winner Selection #9 (1st December) – Gift Of The Future Stocking + subscription to entire 2021 Newness

Winner Selection #10 (8th December) – Gift Of Magic Stocking + entire skincare collection (Magic Cream 50ml, Magic Night Cream, Magic Eye Rescue, Magic Serum, Magic Lip Oil, Magic Cream Light, Goddess Skin Clay Mask, Take It All Off, Multi Miracle Glow, Magic Dry Sheet Mask x4, Cleaning Goddess Duo)

Winner Selection #11 (15th December) – Gift Of Giving Stocking For You & A loved one + personalised engraved Magic Cream

Winner Selection #12 (22nd December) – Gift Of Charlotte Stocking, a diamond necklace, Christmas message + bespoke makeup prescription from Charlotte

Entrance into the Competition opens at 12am BST on 2nd October and closes 11.59pm BST on 21st December. Note, if you enter the Competition after a Winner Selection has taken place or after 11.59pm the night before a Winner Selection, (and at all times within the Competition Period) you will be entered into the subsequent Winner Selections only.

There are a total of twelve prizes to be won across the twelve winner Selections. The following prizes will be awarded to one winner for each Winner Selection:

Winner Selection #1 (6th October)– Gift of Beauty Secrets Stocking + Entire Holiday Collection (Instant Eye Palette, Pillow Talk Secrets, Magic Skin Duo, Palette Of Pops, Instant Look In A Palette In Stoned Rose, Limited Edition Filmstar Bronze & Glow, Walk Of No Shame Lip Kit, Supernudes Easy Eye Palette, Iconic Mini Lip Wardrobe, Magic Skin Secrets, Hollywood Superstar Glow, Mini Filmstar Bronze & Glow, Bejewelled Chest Of Treasurs, Hollywood Mini Brush Set, Pillow Talk Push Up Eye Secrets, Jewel Lips Opal Magic, Jewel Lips Blushed Rose, Jewel Lips Champaign Diamonds, Scarlet Spell, Pillow Dreams Come True, Magic Skin Icons, Super You, Super Star, Super Starlet).

Winner Selection #2 (13th October) – Gift Of Beauty Knowledge Stocking +1-1 Virtual Service with Sofia Tilbury & bespoke makeup subscription

Winner Selection #3 (20th October) – Gift of Happiness Stocking + entire lipstick collection (17 x Matte Rev Lipsticks, 12 K.I.S.S.I.N.G, 11 x Hot Lips, 12 x Hot Lips 2, 3 x Holiday Lipsticks, 6 x Superstar Lips)

Winner Selection #4 (27th October)– Gift of Gifting For Everyone + Your Christmas List (for 20 people)

Winner Selection #5 (3rd November) – Gift Of Dreams Stocking + Pillow Talk Dreams Come True

Winner Selection #6 (10th November) – Gift Of Jewel Stocking + Archive Jewelry

Winner Selection #7 (17th November) – Gift of the Past Stocking with Instant Eye Palettes Pillow Talk, Starry Eyes to Hypnotise and Bejewelled Eyes to Hypnotise

Winner Selection #8 (24th November) – Gift of the Present Stocking + Bejeweled Chest Of Beauty Treasures

Winner Selection #9 (1st December) – Gift Of The Future Stocking + subscription to entire 2021 Newness

Winner Selection #10 (8th December) – Gift Of Magic Stocking + entire skincare collection (Magic Cream 50ml, Magic Night Cream, Magic Eye Rescue, Magic Serum, Magic Lip Oil, Magic Cream Light, Goddess Skin Clay Mask, Take It All Off, Multi Miracle Glow, Magic Dry Sheet Mask x4, Cleaning Goddess Duo)

Winner Selection #11 (15th December) – Gift Of Giving Stocking For You & A loved one + personalised engraved Magic Cream

pWinner Selection #12 (22nd December) – Gift Of Charlotte Stocking, a diamond necklace, Christmas message + bespoke makeup prescription from Charlotte

The prize will be shipped within 30 days of the date each prize is drawn.

The Competition will run from 12am BST on 2nd October 2020 to 11.59pm GMT on 21st December 2020 (“Closing Date”). Entries made before or after these dates and times shall not be eligible.

1. The entrants will need to enter via the link in email or on CharlotteTilbury.com homepage which will take them to the sign up page during the Competition Period. The entrant will need to submit their name, email address, correctly answer a question and confirm their entry.

2. The entrant will have the option to enter the competition and, at their discretion, opt into email marketing. The entrant is not required to opt into email marketing and can enter the competition without opting in.

3. By entering the Competition, entrants confirm that they have read and agree to be bound by these Terms and our Website Terms and Condition

4. Only one entry per person. Only one entry for each entrant will be considered, multiple entries will not be counted and only one unique number per person will be valid.

5. Once you have validly been entered into the Competition (including answering the skilled-based question correctly), you will be entered into each of the Winner Selections that have not yet been drawn and that are not to be drawn within 24 hours of your entry being validated (as outlined under the Competition section above).

a) All valid Competition entrants that correctly answer the question will be entered into the Winner Selections.

b) Winner Selection winner(s) will be randomly selected by a computerised random generator, selecting only from the correctly answered entries who will have received a unique number.

c) The winning unique number will be announced and winners will be contacted via email within 7 days from the relevant Winner Selection. The Promoter may announce the winners on its social media channels and/or website.

d) The Promoter will send the name and country of the winner to anyone who writes within one month after the Closing Date of the Competition requesting details of the winner and who encloses a self-addressed envelope to the Promoter's address set out at the beginning of these Terms.

a) You must be aged 18 or over to enter the Competition.

b) In entering the Competition, entrants confirm that they are eligible to do so and eligible to claim the Prize. By entering the Competition, all entrants warrant that all information submitted by them is true and accurate.

c) Entries must be in accordance with these Terms and Conditions.

d) The Competition is open to all person resident in the following countries at the date of their entry if eligible to enter:

e) the United Kingdom, USA (excluding New York and Florida), Canada (excluding Quebec); and the below European countries (see list below)] (together the “Participating Countries”). For this Competition, “Europe” includes the following countries: Austria, Belgium, Denmark, Finland, France, Germany, , Hungary, Netherlands, Norway, Poland, Portugal, Republic Of Ireland, Spain, Sweden, Any entries from outside of these countries will be void.

f) It will be the Promoter’s sole decision as to whether any eligibility requirement has or has not been met and the Promoter may require evidence or confirmation from entrants before awarding prizes.

g) Where legally required to do so, the Promoter can provide translations of these Terms in the languages of the Participating Countries upon request.

The following groups are excluded from participating:

a) Employees of the Promoter and its associated companies or group companies;

b) Anyone professionally associated with the Competition, including employees of Charlotte Tilbury Beauty Limited and/or its group companies; stockists and retailers in the Participating Countries; and

c) Members of the immediate families or households of (a) to (b) above.

a) The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available or has not claimed their prize within 7 days of the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the correct entries that were received before the Closing Date.

b) The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize

c) The Prize will be dispatched to the postal address supplied by the winning entrant via recorded delivery within 28 days of the Announcement Date. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

a) All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

b) By submitting your entry and any accompanying material, you agree to: (i) assign to the Promoter all your intellectual property rights with full title guarantee; and (ii) waive all moral rights in and to your entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled to under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.

c) All entrants agree for the Promoter to use, display, publish, transmit, copy, edit, alter, store or re-format entries and make entries available on its website and any other media, whether now known or invented in the future, and in connection with any publicity of the Competition to the extent permitted by applicable law.

d) By submitting their entry, entrants confirm that:

(ii) images and other submissions are original works, are not defamatory and do not infringe third-party rights;

(iii) there are no conflicting agreements in place that restrict usage of these images or other submissions;

(iv) they have consent to use any third-party image in the entry and rights have been waived for that use (if a third-party image is of a person under 18, parental or guardian consent must be given);

(v) they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Competition; and

(vi) If the Competition require entrants to submit any photographs that they are the person in the photograph or have prior approval from the person in the Photograph that it may be submitted as part of their entry.

a) By entering the Competition, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws: (i) to enable it to administer entrants’ entry including deciding whether it accords with these Terms; (ii) to notify entrants if they are the winning entrant; (iii) to share with organisations or agents assisting with the conduct of the Competition and fulfilment of the prize; (iv) to announce the winner of the Competition in any media or press and to respond to others’ enquiries as to who the winner is; (v) to announce the winner of the Competition on the Promoter’s social media channels; or (vi) for any other reasonable and related Competition purposes.

b) For the purposes of the Competition, the Promoter will only disclose entrants’ personal data to those of its group companies and third-party service providers who need it for the purposes listed in paragraph a) above.

c) For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at http://www.charlottetilbury.com/uk/help/security-privacy

d) Prize winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize and redemption of the Prizes, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.

a) The Competition is free to enter, no purchase is necessary.

b) Prizes are subject to availability. There is no cash alternative for the Prize and the Promoter reserves the right to substitute the Prize with a prize of equal or greater value.

c) Entries made outside of the Competition Period will not be eligible.

d) If the Prize involves fixed dates, it is the responsibility of the winning entrant to ensure that they and any nominated guest (if applicable) are available.

e) The winning entrant and his/her guest (if applicable) shall not, while using the Prize, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

f) The Promoter will not accept responsibility for entries that are incomplete, lost, damaged or delayed in transit (if applicable), regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

g) The Promoter reserves the right at its sole discretion to disqualify from further participation in the Competition any individual it has reason to believe is tampering with the operation of the Competition, or to be acting in any manner deemed by the Promoter to be in violation of these Terms, relevant laws and/or regulations and/or third-party rights.

h) If the Promoter subsequently discovers the winning entrant is ineligible, has breached these Terms or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to award the prize to that entrant and award the prize to another entrant who will be selected by the Promoter. In that event the original winning entrant agrees to return the prize (at his/her expense) immediately to the Promoter no alternative prize will be awarded to the original winning entrant.

i) The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the Competition made a reasonably foreseeable consequence of a breach of these Terms or if the Competition does not run as planned.

j) The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Competition, although the Promoter will always endeavour to minimise the effect to the entrants of any such failure.

k) Nothing in these Terms shall operate to exclude the Promoter’s liability: (i) for death or personal injury as a result of its negligence; (ii) for fraud; or (iii) further than is permitted by law.

l) The Promoter reserves the right to hold void, suspend, cancel, or amend the Competition where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.

m) By entering the Competition, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

n) Where the Competition is hosted by a social networking site, the Competition is in no way sponsored, endorsed, administered by or associated with that social networking site and the entrant indemnifies the social networking site against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by the social networking site in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant.

o) The Promoter shall be entitled to assign the benefit of these terms either in whole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

p) These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. The Provider

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey Street, London, United Kingdom WC2R 2ND, (the “Provider” or “we” or “our” or “us”). Contact email: customercare@charlottetilbury.com.

2. The Service

On-Line Virtual Make Up Artist Consultations. On-Line appointments for Make Up Artist Consultations with a Charlotte Tilbury Make Up Artist (MUA) will be available to book online using the Appointed app on a first come first serve basis (Appointment). These Appointments may be either fifteen minutes in duration and free of charge and booked via the Appointed app [here](/content/virtual-consultation-with-team-tilbury) (Free Appointment) or thirty minutes in duration and the applicable purchase fee paid at the point of making the appointment via the Appointed app [here](/content/virtual-consultation-with-team-tilbury) (Paid For Appointment).

Customers purchasing a Paid For Appointment will receive a discount code to the value of the Paid For Appointment to redeem against a purchase on full price items on https://www.charlottetilbury.com, subject to certain conditions outlined at paragraph 4 below (Discount Code)

For any questions about the Service, contact: virtualteamtilbury@charlottetilbury.com

3. Booking an Appointment

3.1 Any Appointment must be booked via the Appointedd app which can be accessed by making a booking on our Virtual Consultation page [here](/content/virtual-consultation-with-team-tilbury)

3.2 The Service will be for the date and time booked via the Appointedd app, and as notified to you via email.

3.3 You can/cannot pay for a service using a gift card; any voucher, discount or promotional code; or Klarna, Afterpay or other deferred payment method made available from time to time.

3.3 Bookings for Free Appointments can be made by customers based globally. Bookings for Paid For Appointments can only be made by customers based in the UK only.

3.4 You may only book and attend up to one Free Appointment per week.

3.5 Paid For Appointments must be paid for in GBP from the UK.

4. Discount Code Eligibility & Restrictions

4.1 When you book a Paid For Appointment, you will receive a Discount Code to the value you paid for the Paid For Appointment. This will be sent to you via email after your Appointment.

4.2 Discount Codes are only available for Paid For Appointments. You will not receive a Discount Code where you book a Free Appointment.

4.3 The Discount Code:

(i) will apply to all products sold on www.charlottetilbury.com/uk except for E-Gift Cards, E-Gift Virtual Consultations, Kits, already discounted products, sale items and delivery;

(ii) may only be used once. In the event that the full value of the Discount Code is not redeemed in the one transaction, any ‘outstanding balance’ will not be subsequently redeemable. In the event that the transaction exceeds the value of the Discount Code, you will be required to pay the additional amount;

(iii) cannot be used in conjunction with any other promotional or discount code, voucher or e-gift card (including but not limited to money-off, discount deduction or free gift);

(vi) will be valid for redemption for a period of 6 months from the date of issue;

(v) is only available to customers that purchased a Paid For Appointment, non-purchasers and/or customers that book a Free Appointment will not be eligible to receive or use a Discount Code;

(iv) in the event that you use your Discount Code and subsequently cancel your Paid For Appointment, you will not be eligible for a refund.

5. Cancelling and Amending Your Appointment

5.1 Charlotte Tilbury retains the right to cancel, change the date and time of or amend your Appointment at any time. In the event of a Paid For Appointment, where Charlotte Tilbury cancels or changes your Paid For Appointment you will have the option to either change or cancel at the time of notification, and in the event that you cancel the Paid For Appointment, receive a full refund. If you opt to cancel and receive a full refund, your Discount Code will not longer be redeemable. Please allow up to 21 business days for processing the refund.

5.2 You can cancel, amend or reschedule your Appointment by notifying us at least two hours prior to the Appointment time via virtualteamtilbury@charlottetilbury.com. Any amendments and/or rescheduled Appointments are subject to availability. If you do not cancel, amend or reschedule your Appointment in accordance with this clause 5.2, we are under no obligation to acknowledge or process such request. Unless you have received a refund in accordance with clause 5.4, you will still be entitled to use your Discount Code where you have a Paid For Appointment.

5.4 We can make a refund on unused Paid For Appointments within 30 days of purchase, provided that you have not used your Discount Code. To request a refund please email virtualteamtilbury@charlottetilbury.com. Please allow up to 21 business days for processing.

5.5 In the event of requesting a refund for a Paid For Appointment your Discount Code will be immediately cancelled and you must not attempt to use it.

6. Your Appointment

6.1 Prior to your Appointment, you will be invited to complete a Pre-Consultation Questionnaire. This is not compulsory, but will assist the MUA to provide you with a more tailored service. If you choose to provide this information, any personal data you provide will be treated in accordance with our [privacy policy.](/help/security-privacy)

6.2 Only one person may attend the Appointment.

6.3 If you do not join within the first ten minutes of the Appointment then we are under no obligation to go ahead with the Appointment and may cancel it at our discretion, without any obligation to provide you a refund or rescheduled Appointment. If the MUA does go ahead with the Appointment, it will not run over the allotted time, even if the Appointment starts late.

6.4 If you do not attend your appointment or you fail to comply with the requirements under these T&C’s you will not be entitled to cancel or reschedule the Appointment.

6.5 The type of Appointments available (e.g. skincare, foundation, eye etc.) will be at our discretion, and made available on https://www.charlottetilbury.com/uk/content/virtual-consultation-with-team-tilbury. We cannot guarantee availability of Appointments, and reserve the right to change or cancel them at any time.

6.6 During an Appointment a MUA reserves the right to cancel or abort the Appointment at any time, should they feel it appropriate to do so.

6.7 Any information and/or product recommendations made by a MUA are for informational purposes only.

6.8 All Appointments will be carried out in the English language.

6.9 You will not be able to select a specific MUA to carry out your Appointment, and the MUA selected for your Appointment will be entirely at our discretion and subject to change at any time.

6.10 The Appointment transmission will pass over public telecommunications networks. We make no representation or warranty that the operation of the Appointment will be uninterrupted or error free and disclaim all liability in respect thereof.

6.11 The Service will at all times be subject to the Website Terms and Conditions of Use and, where a Service is a Paid For Appointment, the Terms & Conditions of Sale. In the event of a conflict, these Terms and Conditions for Virtual Consultations shall take precedence. E-Gift Virtual Consultations will further be subject to the E-Gift Virtual Consultation Terms and Conditions, which shall prevail in the event of a conflict.

7. Recordings of Your Appointment – License and Usage Rights

7.1 You must not record your Appointment (video and/or audio). This is to protect your privacy and that of our MUA. We may record your Appointment for training and quality purposes.

7.2 There may be instances where you provide your consent to us to record your Appointment, and use a recording of your Virtual Consultation Appointment, including any video, audio, clip or still image from the Appointment, for our promotional and advertising purposes (Content). This includes, use on the Charlotte Tilbury website(s), on social media channels, in televised advertising and/or promotions, on video-sharing platforms and any other channels identified from time to time. You can find out more about how we treat personal data in our privacy policy [here] (/help/security-privacy).

7.3 Accordingly, you grant us a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such Content and/or incorporate such Content into any form, medium or technology throughout the world without compensation to you

7.4 We shall be entitled to use the Content at our sole discretion and reserve the right to change, condense, withhold publication, remove or delete any Content at our discretion. You will not have any recourse to edit or delete or prevent our use of the Content. The Content shall not be subject to any obligation of confidence on the part of Islestarr Holdings Limited, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

8. Additional Service Requirements

8.1. The Service is only available to eligible customers that have booked an Appointment as outlined above.

8.2. By attending an Appointment, you will be deemed to have read, accepted and be bound by these terms and conditions, the Website Terms and Conditions of Use, the Terms & Conditions of Sale, our Privacy Policy and any other requirements set out in the materials for the Appointment (in the event of a conflict, the requirements set out in the materials for the Appointment will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

8.3. In booking an Appointment, participants confirm that they are eligible to do so and are eligible to redeem the Discount Code. The Provider may require participants to provide proof of such eligibility. By booking and an attending an Appointment, you warrant that all information submitted by you is true and accurate.

8.4. The Provider reserves the right at its sole discretion to disqualify from further participation in the Service and prevent from making any Appointment or further Appointment any individual it has reason to believe is acting in any manner deemed by the Provider to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights. This may include revoking the right to attend the Appointment and/or use the Discount Code.

8.5. If the Provider subsequently discovers any redeemer of the Discount Code is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Provider reserves the right (at its absolute discretion) not to honour the Discount Code to that individual.

9. Limitation of Liability

9.1 The Limitation of Liability under the Website Terms and Conditions shall apply, but in addition The Provider is not responsible for any damage or loss suffered by any participant where such damage or loss was not at the time the Appointment was made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Appointment does not run as anticipated or planned.

9.2 The Provider will not be held responsible for the failure to fulfil the obligations of third parties involved in the provision of this Service, although the Provider will always endeavour to minimise the effect to the participants of any such failure.

9.3 Nothing in these terms and conditions shall operate to exclude the Provider’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

10. Data Protection and Publicity

10.1. By using the Service and booking and attending an Appointment, participants acknowledge that the Provider (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Provider’s legitimate interests under data protection laws:

(a) to enable it to book, administer and fulfil your Appointment including deciding whether such Appointment it accords with these terms and conditions;

(b) to fulfil the Discount Code;

(c) to share with organisations or agents assisting with the conduct of the Services and fulfilment of the Discount Code; or

(d) for any other reasonable and related purposes.

10.2. For the purposes of the Services, the Provider will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 6.1 above and as set out in the privacy policy.

10.3 For further information about how the Provider uses personal data and the rights available under data protection laws, please read the Provider’s privacy policy at https://www.charlottetilbury.com/social/help/security-privacy.

11. General

11.1. The Provider reserves the right to hold void, suspend, cancel, or amend the Services and any Appointment under the Services where it becomes necessary to do so without prior notice. The Provider reserves the right to cancel, amend the time and/or date of or replace an Appointment, its content and/or its presenters. The Provider reserves the right to cancel or amend these terms and conditions at any time without prior notice.

11.2. By using the Services, the participant indemnifies the Provider against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Provider and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

11.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey Street, London, United Kingdom WC2R 2ND, (the “Promoter” or “We”).

Contact email: customercare@charlottetilbury.com.

All eligible customers who receive a 15% discount code from Charlotte Tilbury advocates, will receive 15% off eligible Charlotte Tilbury products (for more information read ‘Eligibility’ section below) by way of a one-time use per customer discount code which may be redeemed on www.charlottetilbury.com (“Discount Code”).

3.1. The Discount Code:

(i) will apply to all products sold on www.charlottetilbury.com except:

New or Limited Edition Products, e-Gift Cards, Kits, Virtual Consultations, already discounted products and delivery and other products as advised from time to time;

(ii) may only be used once;

(iii) cannot be used in conjunction with other discounts or offers;

(vii) can only be used by a new Customer that is making their first purchase on charlottetilbury.com

(viii) should not be shared with anyone else for you

3.2. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion; or

(c) members of the immediate families or households of (a) to (b) above.

4.1. The Promotion is free to enter, no purchase is necessary.

4.2. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4.3. In entering the Promotion, participants confirm that they are eligible to do so and are eligible to redeem the Discount Code. The Promoter may require participants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.4. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.5. If the Promoter subsequently discovers any redeemer of the Discount Code is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to honour the Discount Code to that participant.5. Limitation of Liability

5.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

5.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

5.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

6.1. By entering the Promotion, participants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer a participant’s entry including deciding whether it accords with these terms and conditions;

b. to fulfil the Discount Code;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the Discount Code; or

e. for any other reasonable and related promotional purposes.

6.2. For the purposes of the Promotion, the Promoter will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 6.1 above.

6.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at https://www.charlottetilbury.com/au/help/security-privacy.

7.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

7.2. By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

7.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

From time to time, Charlotte Tilbury Beauty gifts official Charlotte Tilbury products to influencers and trusted accounts for use such as prizes in giveaways/prize promotions run on the influencers own social media accounts.

In those situations, the prize promoter is the influencer launching the giveaway/prize promotion and not Charlotte Tilbury Beauty.

Whilst Charlotte Tilbury Beauty does its utmost to only work with reputable influencers and affiliates who act in accordance with local laws and regulations, ultimately it is the influencer / affiliate that is solely responsible for the operation of and/or the terms and conditions that apply to such giveaways/prize promotions.

All communications regarding influencer-led giveaways/prize promotions should be directed to the influencer, and not Charlotte Tilbury Beauty.

These terms and conditions (the Terms) apply to Free Express Shipping with purchase Promotions available from time to time on http://www.charlottetilbury.com (the Website)

Islestarr Holdings Limited a company registered in England and Wales with company number 07712458, whose registered office is at 8 Surrey Street, London WC2R 2ND (Promoter).

Spend the Qualifying Amount as detailed in the promotion on any Charlotte Tilbury products and merchandise (Products) on the relevant Website and receive the free Express Shipping on your purchase (the Promotion).

**Please note that purchasing e-gift cards does not count as purchase of Products and will therefore not contribute towards the Qualifying Amount required to receive the Free Express Shipping**

4.1. The Free Express Shipping is as detailed in the promotional advertising and Products shipped via express shipping will be shipped in accordance with the express shipping terms on CT.com: https://www.charlottetilbury.com/ca/help/delivery

4.2 Any Products ordered Friday – Sunday will arrive the following Tuesday.

4.3 Any products shipped Monday - Thursday must be ordered before 2pm EST to receive the next working day. Orders placed after 2pm EST will be dispatched the following day, Monday – Thursday.

5.1. To participate in the Promotion, participants must place an order on the Website during the timeframes set out in the promotional advertising (Promotion Period) for one or more of the Products. The amount that the participant spends on the Products must be equal to or more than the relevant Qualifying Amount.

5.2. Participants who make purchases outside the Promotion Period will not qualify for the Free Express Shipping with their purchase.

5.3. As long as the participants purchase one or more of the Products and spend over the relevant Qualifying Amount, they do not need to order any other product on the Website in order to benefit from the Free Express Shipping.

5.4. Participants may participate in the Promotion multiple times within the Promotion Period provided they purchase, on each occasion, Products at total value equal to or over the Qualifying Amount on one of the Websites.

5.5. The Promoter will not accept responsibility for orders that are lost, regardless of cause, including, for example as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

5.6. By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

5.7. The Promoter accepts no responsibility for the ordered products being lost or delayed in the post.

5.8. For help with participating in the Promotion, Customer Care should be contacted at customercare@charlottetilbury.com.

6.1. The Promotion is open to all residents in Canada.

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion;

(c) members of the immediate families or households of (a) and (b) above; or

(d) anyone who is purchasing the Product(s) at a discount, other than members of Charlotte Tilbury Pro.

6.2. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these Terms, relevant laws and/or regulations and/or third party rights.

7.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not, at the time the entry into the Promotion was made, a reasonably foreseeable consequence of a breach of these Terms, or where the Promotion does not run as planned.

7.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

7.3. Nothing in these Terms shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

For information relating to the Promoter’s privacy policy and direct marketing policy please contact the Promoter directly or visit the website at www.charlottetilbury.com.

9.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.

9.2. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.

9.3. These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey Street, London, United Kingdom WC2R 2ND, (the “Promoter” or “We”).Contact email: customercare@charlottetilbury.com.

All customers who receive Charlotte Tilbury email offering $20, discount on their next order will receive £10 off eligible Charlotte Tilbury products (for more information read ‘Eligibility’ section below) on purchases of up to GBP 500 / USD 500 by way of a unique, one-time discount code sent by email which may be redeemed on www.charlottetilbury.com (“Discount Code”).

3.1. The Discount Code:

(i) will apply to all products sold on www.charlottetilbury.com cannot be used to purchase e-Gift cards, Kits, already discounted products and delivery__;

(ii) may only be used once;

(vi) will be valid for redemption for 14 days from the date of the email in which it was sent to you (v) is only available to subscribers to the newsletter; non-subscribers will not be eligible to receive the Discount Code.

(iv) will only be valid on purchases over $75

3.2. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion; or

(c) members of the immediate families or households of (a) to (b) above.

4.1. The Promotion is free to enter, no purchase is necessary.

4.2. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4.3. In entering the Promotion, participants confirm that they are eligible to do so and are eligible to redeem the Discount Code. The Promoter may require participants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.4. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.5. If the Promoter subsequently discovers any redeemer of the Discount Code is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to honour the Discount Code to that participant.

5.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

5.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

5.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

6.1. By entering the Promotion, participants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer a participant’s entry including deciding whether it accords with these terms and conditions;

b. to fulfil the Discount Code;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the Discount Code; or

e. for any other reasonable and related promotional purposes.

6.2. For the purposes of the Promotion, the Promoter will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 6.1 above

6.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at https://www.charlottetilbury.com/au/help/security-privacy.

7.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

7.2. By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

7.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. Introduction

These terms and conditions (the Terms) apply to Free Gift with purchase Promotions available from time to time on http://www.charlottetilbury.com(the Website)

2. The Promoter

Islestarr Holdings Limited a company registered in England and Wales with company number 07712458, whose registered office is at 8 Surrey Street, London WC2R 2ND (Promoter).

3. The Promotion

Spend the Qualifying Amount as detailed in the promotion on any Charlotte Tilbury products and merchandise (Products) on the relevant Website and receive the free gifts with your purchase (the Promotion).

**Please note that purchasing e-gift cards does not count as purchase of Products and will therefore not contribute towards the Qualifying Amount required to receive the Gift**

4. The Gift

4.1. The gift is as detailed in the promotional advertising.

4.2. The Gift is exclusive of delivery costs.

4.3. The Gift is subject to availability. There is no cash alternative for the Gift and the Promoter reserves the right to substitute the Gift with a gift of equal or greater value.

4.4. The Promoter is not responsible for any additional costs and/or expenses in relation to the Gift including (without limitation) travel costs, other than any specifically listed as part of the Gift above and for the specified periods of time (where applicable).

4.5. The participant shall not, while using the Gift, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

5. How do I participate in the Promotion?

5.1. To participate in the Promotion, participants must place an order on the Website during the timeframes set out in the promotional advertising (Promotion Period) for one or more of the Products. The amount that the participant spends on the Products must be equal to or more than the relevant Qualifying Amount.

5.2. Participants who make purchases outside the Promotion Period will not receive the Gift with their purchase.

5.3. As long as the participants purchase one or more of the Products and spend over the relevant Qualifying Amount, they do not need to order any other product on the Website in order to receive the Gift. However, certain delivery charges may apply in addition to the Products.

5.4. Participants may participate in the Promotion multiple times within the Promotion Period provided they purchase, on each occasion, Products at total value equal to or over the Qualifying Amount on one of the Websites.

5.5. The Promoter will not accept responsibility for orders that are lost, regardless of cause, including, for example as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

5.6. By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

5.7. The Promoter accepts no responsibility for the ordered products and the Gift being lost or delayed in the post.

5.8. For help with participating in the Promotion, Customer Care should be contacted at customercare@charlottetilbury.com.

6. Eligibility

6.1. The Promotion is open to all residents in the United Kingdom.

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion;

(c) members of the immediate families or households of (a) and (b) above; or

(d) anyone who is purchasing the Product(s) at a discount, other than members of Charlotte Tilbury Pro.

6.2. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these Terms, relevant laws and/or regulations and/or third party rights.

7. Limitation of Liability

7.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not, at the time the entry into the Promotion was made, a reasonably foreseeable consequence of a breach of these Terms, or where the Promotion does not run as planned.

7.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

7.3. Nothing in these Terms shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

8. Data Protection and Publicity

For information relating to the Promoter’s privacy policy and direct marketing policy please contact the Promoter directly or visit the website at www.charlottetilbury.com.

9. General

9.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.

9.2. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.

9.3. These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. The Promoter

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey Street, London, United Kingdom WC2R 2ND, (the “Promoter” or “We”).Contact email: customercare@charlottetilbury.com.

2. The Promotion & Entry

The discount code can only be obtained by having a registered Unidays or Student Beans account.

3. Eligibility & Restrictions

3.1. The Discount Code:

(i) Discount is only valid for UNiDAYS or Student Beans verified members who have logged in to obtain the code, and is non-transferable.

(ii) Discount can only be used once and is not valid in conjunction with other offers and discounts

(iii) Excludes gift cards, bundles, kits or products that are already discounted

(vi) Valid only on www.charlottetilbury.com

4. General

4.1 The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

4.2 By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

4.3 These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

5. Limitation of Liability

5.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

5.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

5.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability

(a) for death or personal injury as a result of its negligence

(b) for fraud; or

(c) further than is permitted by law.

6. Data Protection and Publicity

6.1. By entering the Promotion, participants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer a participant’s entry including deciding whether it accords with these terms and conditions;

b. to fulfil the Discount Code;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the Discount Code; or

e. for any other reasonable and related promotional purposes.

6.2. For the purposes of the Promotion, the Promoter will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 6.1 above.

6.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at https://www.charlottetilbury.com/au/help/security-privacy.

1. The Promoter

Charlotte Tilbury Beauty Limited, a company registered in England and Wales with company number 08037372, whose office is at 8 Surrey Street, London, United Kingdom WC2R 2ND, (the “Promoter” or “We”). Contact email: customercare@charlottetilbury.com.

The Promoter will use the services of Mention Me Ltd, a company registered in England & Wales, with company number 08382730, whose office is at 20-22 Wenlock Road, London, N1 7GU to deliver the Refer a Friend platform to customers. Their terms & conditions can be found at https://mention-me.com/help/tnc_f/site.

2. The Promotion

Have the chance for you (“Referrer”) and a friend who makes their first online purchase on www.charlottetilbury.com (“Friend”) to benefit from the Refer a Friend offer advertised on www.charlottetilbury.com at the time of the referral (“Offer”) by way of a promotional code (“Promo Code”).

3. Qualifying Conditions

To participate in the Refer A Friend Promotion, simply enter your name and email address in the “Refer a Friend” offer box. and click “Continue”. You will then have the opportunity to share a Promo Code with a friend via email, Facebook, SMS or via a Link. The Promo Code can be shared for 3 months from the date of acceptance by the Referrer.

Promo Codes will be cumulative, so if multiple qualifying referrals are made, multiple Promo Codes will be delivered to the Referrer, subject to the following limit: a Referrer may not redeem more than (i) 1 Promo Code within any 24 hour period; (ii) 3 within 1 month; or (iii) 1080 EUR of Promo Code value within the last 12 months.

In order for the Friend to qualify for the Promo Code and receive the Refer a Friend Promotion that person must:

• Be a new customer (e.g. they cannot have an existing https://charlottetilbury.com account under an alternate email address);
• Open the message or link sent to them by the Referrer to obtain the Promo Code;
• Make a purchase on the Website for any products available on the Charlotte Tilbury website excluding (i) any bundle products/gifts or (ii) any products that are already discounted (“Qualifying Products”); and
• Meet the minimum spend as specified in the Offer advertised on www.charlottetilbury.com at the time (“Qualifying Amount”) on the Qualifying Products before the Promo Code expires (within 14 days of receipt).

Once the Friend has spent the Qualifying Amount, the Referrer will receive their own Promo Code by email for the Refer A Friend Promotion. In order for the Referrer to use the Promo Code they must also redeem the Promo Code before it expires (within 90 days of receipt).

Referrers will be provided with a unique and personal sharing dashboard page to view their referrals and any offers to which they are entitled.

4. Eligibility

You must be aged 18 or over to enter the Promotion.

The Promotion is open to residents of: the United Kingdom, USA, Australia, Canada and Europe.

There is no requirement for the Referrer to be an existing Charlotte Tilbury customer.

The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers in the Participating Countries.

In entering the Promotion, participants confirm that they are eligible to do so. The Promoter may require entrants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

5. Further Referral Terms

The Refer A Friend Promotion is not valid in conjunction with (i) other offers or promo codes (ii) bundle products/gifts that already have a discount applied (iii) products that are already discounted or on offer. Referring customers may only earn one Promo Code per referred person. In the event a Friend returns a purchased item and their order value decreases below the Qualifying Amount, the Promo Code awarded to the Referrer will become invalid, provided that the Friend has not already used it. The Friend’s reward cannot be claimed by the same person making the referral.

Any misuse of this offer, as determined by us in our sole discretion, may result in the invalidation of the Referrer’s Promo Code and the Friend’s Promo Code, as well as both parties being disqualified from participating in this or future promotions. Promo Codes cannot be applied to previous purchases, and are not redeemable for cash. This Refer A Friend Promotion is subject to modification or termination at any time without notice in our sole discretion.

Bulk email distribution, distribution to strangers, or any other promotion of a personal link in a manner that would constitute or appear to constitute unsolicited commercial email or \"spam\" in Promoter’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer's account and deactivation of the personal link.

By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

The Promoter will not accept responsibility for entries that are incomplete or lost, regardless of cause.

The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

6. Limitation of Liability

The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the Promotion was made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

7. Data Protection and Publicity

By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant (if applicable);

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of any offer;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is (if applicable); or

e. for any other reasonable and related promotional purposes.

For the purposes of the Promotion, the Promotor will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed above.

You also acknowledge that as a condition of entry to the Promotion, you have subscribed to the Promoter’s mailing list and have agreed to the terms of the Promoter’s Privacy Policy in respect of that mailing list. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at: https://www.charlottetilbury.com/uk/help/security-privacy. You can unsubscribe at any time by contacting us at customercare@charlottetilbury.com.

The winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize (if any) and their redemption, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.

8. General

The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

By entering the Promotion, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein.

The entrant hereby waives and releases the Promotor and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

The Promotor shall be entitled to assign the benefit of these terms either in whole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

In the event of an obvious and genuine mistake in the price of a product, including promotional pricing, we will not be obliged to supply the products to you at the incorrect price. Charlotte Tilbury reserves the right to amend pricing errors at any time.We will use reasonable endeavours to contact anyone who has participated in the promotion as soon as possible to inform you of the pricing error and reconfirm the correct price, or offer you the chance to cancel your order. If you choose to cancel your order you will receive a full refund of any amounts already paid.

1. The Promoter

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey Street, London, United Kingdom WC2R 2ND, (the “Promoter” or “We”).Contact email: customercare@charlottetilbury.com.

2. The Promotion & Entry

All customers who receive Charlotte Tilbury email offering $15, discount on their next order will receive $15 off eligible Charlotte Tilbury products (for more information read ‘Eligibility’ section below) on purchases of up to GBP 500 / USD 500 by way of a unique, one-time discount code sent by email which may be redeemed on www.charlottetilbury.com (“Discount Code”).

3. Eligibility & Restrictions

3.1. The Discount Code:

(i) will apply to all products sold on www.charlottetilbury.com except __Gift Cards, Kits, already discounted products and delivery__;

(ii) may only be used once;

(iii) cannot be used in conjunction with other discounts or offers;

(vi) will be valid for redemption for 7 days from its date of receipt;

(v) is only available to subscribers to the newsletter; non-subscribers will not be eligible to receive the Discount Code.

(iv) will only be valid on purchases over $150

3.2. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion; or

(c) members of the immediate families or households of (a) to (b) above.

4. General

4.1. The Promotion is free to enter, no purchase is necessary.

4.2. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4.3. In entering the Promotion, participants confirm that they are eligible to do so and are eligible to redeem the Discount Code. The Promoter may require participants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.4. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.5. If the Promoter subsequently discovers any redeemer of the Discount Code is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to honour the Discount Code to that participant.

5. Limitation of Liability

5.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

5.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

5.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

6. Data Protection and Publicity

6.1. By entering the Promotion, participants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer a participant’s entry including deciding whether it accords with these terms and conditions;

b. to fulfil the Discount Code;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the Discount Code; or

e. for any other reasonable and related promotional purposes.

6.2. For the purposes of the Promotion, the Promoter will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 6.1 above.

6.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at https://www.charlottetilbury.com/au/help/security-privacy.

7. General

7.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

7.2. By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

7.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. The Promoter

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey Street, London, United Kingdom WC2R 2ND, (the “Promoter” or “We”).Contact email: customercare@charlottetilbury.com.

2. The Promotion & Entry

All UK and US Customers who sign up to receive Charlotte Tilbury’s newsletter by clicking on the following link https://www.charlottetilbury.com/uk/email-newsletter-sign-up-backstage-access on or after 31st October will receive 10% off eligible Charlotte Tilbury products (for more information read ‘Eligibility’ section below) on purchases of up to GBP 500 / USD 500 by way of a unique, one-time discount code sent by email which may be redeemed on www.charlottetilbury.com (“Discount Code”).

3. Eligibility & Restrictions

3.1. The Discount Code:

(i) will apply to all products sold on www.charlottetilbury.com except gift cards, bundles, already discounted products and delivery;

(ii) may only be used once;

(iii) cannot be used in conjunction with other discounts or offers;

(vi) will be valid for redemption for 7 days from its date of receipt;

(v) is only available to new subscribers to the newsletter; existing subscribers will not be eligible to receive the Discount Code.

3.2. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion; or

(c) members of the immediate families or households of (a) to (b) above.

4. General

4.1. The Promotion is free to enter, no purchase is necessary.

4.2. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4.3. In entering the Promotion, participants confirm that they are eligible to do so and are eligible to redeem the Discount Code. The Promoter may require participants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.4. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.5. If the Promoter subsequently discovers any redeemer of the Discount Code is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to honour the Discount Code to that participant.

5. Limitation of Liability

5.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

5.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

5.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

6. Data Protection and Publicity

6.1. By entering the Promotion, participants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer a participant’s entry including deciding whether it accords with these terms and conditions;

b. to fulfil the Discount Code;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the Discount Code; or

e. for any other reasonable and related promotional purposes.

6.2. For the purposes of the Promotion, the Promoter will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 6.1 above.

6.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at https://www.charlottetilbury.com/au/help/security-privacy.

7. General

7.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

7.2. By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

7.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. Introduction

These terms and conditions (the Terms) apply to the Free Gift with purchase Promotion available on the following website (the Website):http://www.charlottetilbury.com/us

2. The Promoter

Islestarr Holdings Limited a company registered in England and Wales with company number 8037372, whose registered office is at 8 Surrey Street, London, WC2R 2ND (Promoter). customercare@charlottetilbury.com

3. The Promotion

Spend the Qualifying Amount of $100 USD on the Website, enter the code: IAMFLAWLESS and receive a full size Color Chameleon in Bronze Garnet (Promotion).

4. The Gift

4.1. The gift is a Full Size Color Chameleon in Bronze Garnet. Whilst stocks last. (Gift)

4.2. The Gift is exclusive of delivery costs.

4.3. The Gift is subject to availability. There is no cash alternative for the Gift and the Promoter reserves the right to substitute the gift with a gift of equal or greater value.

4.4. The Promoter is not responsible for any additional costs and/or expenses in relation to the Prize (without limitation) including travel costs, other than any specifically listed as part of the Prize above and for the specified periods of time (where applicable).

4.5. The participant shall not, while using the Prize, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

5. How do I participate in the Promotion?

5.1. To participate in the Promotion, participants must place an order on the Website between 9:00am GMT on 19th September 2019 and 9.00am GMT on 27 September 2019 (Promotion Period). The amount that the participant spends on the Products must be equal to or more than the relevant Qualifying Amount. The participant must enter IAMFLAWLESS at the checkout.

5.2. Participants who make purchases outside the Promotion Period will not receive the Gift with their purchase.

5.3. As long as the participants purchase spend over the relevant Qualifying Amount and enter IAMFLAWLESS at checkout, they do not need to order any other product on the Website in order to receive the Gift. However, certain delivery charges may apply in addition to the Products.

5.4. Participants may participate in the Promotion multiple times within the Promotion Period provided they purchase, on each occasion, Products at total value equal to or over the Qualifying Amount on the Website and enter IAMFLAWLESS at checkout.

5.5. The Promoter will not accept responsibility for orders that are lost, regardless of cause, including, for example as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

5.6. By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

5.7. The Promoter accepts no responsibility for the ordered products and the Gift being lost or delayed in the post.

5.8. For help with participating in the Promotion, Customer Care should be contacted at customercare@charlottetilbury.com or call 1-855-528-8495

6. Eligibility

6.1. The Promotion is open to United States residents only, except:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion;

(c) members of the immediate families or households of (a) and (b) above; or

(d) anyone who is purchasing the Product(s) at a discount, other than members of Charlotte Tilbury Pro.

6.2. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

7. Limitation of Liability

7.1. The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the prize draw was made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

7.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

7.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

8. Data Protection and Publicity

8.1. By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the prize; and

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is as per 6.5; or

e. for any other reasonable and related promotional purposes.

8.2. The Promoter will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 8.1 above. The Promoter will only retain entrants’ personal data for 12 months.

8.3. Prize winners further agree to participate in any reasonable publicity required by the Promoter without further consent or payment.

8.4. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at http://www.charlottetilbury.com/us/help/security-privacy

9. General

9.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.

9.2. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

9.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. Introduction

These terms and conditions (the Terms) apply to the Free Gift with purchase Promotion available on the following websites (the Websites):

http://www.charlottetilbury.com/uk/

2. The Promoter

Islestarr Holdings Limited a company registered in England and Wales with company number 07712458, whose registered office is at 50 Brook Green, Hammersmith, London, W6 7BJ (Promoter).

3. The Promotion

Spend the Qualifying Amount of $75 on any Charlotte Tilbury products (Products) on the relevant Website and receive the following gifts with your purchase (the Promotion):

1. Collagen Lip Bath Peachy Plump

4. The Gift

4.1. The gift is:

1. Collagen Lip Bath Peachy Plump

4.2. The Gift is exclusive of delivery costs.

4.3. The Gift is subject to availability. There is no cash alternative for the Gift and the Promoter reserves the right to substitute the Gift with a gift of equal or greater value.

4.4. The Promoter is not responsible for any additional costs and/or expenses in relation to the Gift including (without limitation) travel costs, other than any specifically listed as part of the Gift above and for the specified periods of time (where applicable).

4.5. The participant shall not, while using the Gift, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

5. How do I participate in the Promotion?

5.1. To participate in the Promotion, participants must place an order on one of the Websites between 8am GMT 8th October 2020 and 11.59pm GMT 8th January 2021 (Promotion Period) for one or more of the Products. The amount that the participant spends on the Products must be equal to or more than the relevant Qualifying Amount.

5.2. Participants who make purchases outside the Promotion Period will not receive the Gift with their purchase.

5.3. As long as the participants purchase one or more of the Products and spend over the relevant Qualifying Amount, they do not need to order any other product on the Website in order to receive the Gift. However, certain delivery charges may apply in addition to the Products.

5.4. Participants may participate in the Promotion multiple times within the Promotion Period provided they purchase, on each occasion, Products at total value equal to or over the Qualifying Amount on one of the Websites.

5.5. The Promoter will not accept responsibility for orders that are lost, regardless of cause, including, for example as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

5.6. By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

5.7. The Promoter accepts no responsibility for the ordered products and the Gift being lost or delayed in the post.

5.8. For help with participating in the Promotion, Customer Care should be contacted at customercare@charlottetilbury.com.

6. Eligibility

6.1. The Promotion is open to all residents in the United Kingdom.

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion;

(c) members of the immediate families or households of (a) and (b) above; or

(d) anyone who is purchasing the Product(s) at a discount, other than members of Charlotte Tilbury Pro.

6.2. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these Terms, relevant laws and/or regulations and/or third party rights.

7. Limitation of Liability

7.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not, at the time the entry into the Promotion was made, a reasonably foreseeable consequence of a breach of these Terms, or where the Promotion does not run as planned.

7.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

7.3. Nothing in these Terms shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

8. Data Protection and Publicity

8.1. Participants acknowledge, by participating in this Promotion, that their data may be used for direct marketing (email and/or telephone) purposes by the Promoter (and its group companies). Participants can opt-out of direct marketing at any time by following the unsubscribe links on any marketing received.

8.2. All personal data of participants will be processed in accordance with English data protection legislation.

8.3. Participants further agree to participate in any reasonable publicity required by the Promoter without further consent or payment.

8.4. For information relating to the Promoter’s privacy policy and direct marketing policy please contact the Promoter directly or visit the website at www.charlottetilbury.com.

9. General

9.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.

9.2. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.

9.3. These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.