We are here to help if you need assistance with any of the following:

  • Placing an order
  • Tracking your delivery
  • Returns and exchange information
  • Managing your account
  • Payment queries

Please call our customer care number to speak to a member of Team Tilbury:
Monday: 9:30am - 6pm EST
Tuesday - Thursday: 9:30am - 8pm EST
Friday: 9:30am - 6pm EST

Speak to Team Tilbury who will answer all your beauty questions and make it EASY-TO-SHOP by taking your order over the phone by calling:
+1 (833) 599-0249!

Send us a message


Due to circumstances around COVID-19, it may take us longer than usual to respond to your inquiries. Please note that orders may experience shipping delays of 24 hours. Also note that returns may take additional days to process. We thank you for your continued patience.


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