CONTACT US
We are here to help if you need assistance with any of the following:
- Placing an order
- Tracking your delivery
- Returns and exchange information
- Managing your account
- Payment queries
Please call our customer care number to speak to a member of Team Tilbury:
+1-855-528-8495
Monday: 9:30am - 6pm EST
Tuesday - Thursday: 9:30am - 8pm EST
Friday: 9:30am - 6pm EST
ORDER HOTLINE!
Speak to Team Tilbury who will answer all your beauty questions and make it EASY-TO-SHOP by taking your order over the phone by calling:
+1 (833) 599-0249!
Send us a message
Product advice
Our trained Team Tilbury Makeup Artists love sharing Tilbury tips and advice. You can call them directly on +1-855-528-8495 and they will advise on how and where to apply our products to be your most beautiful.
Unlock Charlotte's BEAUTY SECRETS at home by booking a ONE-TO-ONE VIRTUAL CONSULTATION and PERSONAL SHOPPING EXPERIENCE with skincare and makeup experts!
Alternatively sign up to our email newsletter here to receive all the latest exclusive beauty tips and backstage news from Charlotte and the team. Also follow @CharlotteTilbury on Twitter, Instagram and Facebook to receive exclusive news from Charlotte before anyone else!
Other enquiries
For press, editorial assignments, media enquiries and quotes from Charlotte Tilbury, please contact press@charlottetilbury.com
Americas Head office
Charlotte Tilbury Beauty Inc, 148 Lafayette Street, 2nd Floor, New York, NY 10013