Terms & Conditions

These Terms and Conditions of Sale ("Terms of Sale") apply whenever you order any product ("Product") through our US website www.charlottetilbury.com/us/ (the "Website") or otherwise from us. These Terms of Sale should be read alongside, and are in addition to, our website terms and conditions of use ("Terms of Use"), our Privacy Policy and Cookies Policy.

Please read these Terms of Sale carefully and print a copy for your future reference. By ordering a Product from us, you agree that you have read, understood and agree to these Terms of Sale, the Privacy Policy, the Cookies Policy and the Terms of Use (each as amended from time to time). If you do not agree to these Terms of Sale, you must not order any Product from us.

If you are purchasing or have purchased Charlotte Tilbury Product(s) from a third-party retailer or reseller, these Terms of Sale will not apply and you should refer to the terms and conditions of sale of the relevant retailer or reseller.

About us

Charlotte Tilbury Beauty Inc (referred to in these Terms of Sale as “CTBI”, “we”, or “us”) is a company registered in Delaware, whose registered number is 5493834 and whose address is at 148 Lafayette Street, New York, NY 10013.

Should you have any questions about these Terms of Sale or wish to contact us for any reason, please use the Contact Us section on the Website.

About you

By ordering any Products from us, you confirm that you are:

(a) a resident of the United States; and

(b) ordering Products for delivery in the United States.

If any of the above is incorrect, you must not order any Product from this Website and we reserve the right, in our sole discretion, to refuse or accept your order.

Product descriptions and Pricing

All Product descriptions and images shown on the Website are provided in good faith but are intended as guidance only and actual Products may vary accordingly.

The packaging of the Product may vary from that shown in images on our website.

The images of the Products on our Website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that a device's display of the colors accurately reflects the color of the products. Products may vary slightly from those images. The packaging of Products may vary from that shown in images on our Website.

All prices shown on the Website are in United States dollars. Prices shown on the Website do not include applicable sales tax, shipping, gift packaging or other charges, which will be added to any order you place and summarized for you at checkout.

Although we use reasonable efforts to keep prices up-to-date on the Website, we reserve the right to alter prices at any time.

Any material and information presented by CTBI on the Website or with any Products sold through the Website is intended to be used for informational purposes only. Any statements and Products are not intended to diagnose, treat, cure or prevent any condition or disease. All Products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for Products to avoid potential allergic reactions. Use of the Website is not meant to serve as a substitute for professional medical advice. If you have any personal concerns, please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Website before using or relying on them.

You acknowledge that, as between you and us, CTBI, our licensors and any CTBI Affiliates (defined below) own all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights existing in or in relation to the Products ("IPR"). An affiliate is any entity that directly or indirectly controls, is controlled by, or is under common control with another entity (Affiliates).

If any IPR vests in you, whether by operation of law or otherwise, you agree to assign and hereby assign to us all rights, title and interest (whether legal or beneficial) in such IPR throughout the world absolutely to the fullest extent possible, including any and all renewals and extensions of such IPR. You unconditionally and irrevocably waive any and all moral rights you may have either now or in the future existing in or in relation to the Products. You also agree to execute and do all such deeds, documents, acts and things as we may reasonably require in order to assign any IPR to us, to carry out the intended purpose of these Terms of Sale or to establish, perfect, preserve or enforce our rights under these Terms of Sale.

You also acknowledge that the Products are intended for your own personal use and that you will not resell the Products to any other persons.

How to order Products

When you have found a Product on the Website that you would like to buy, please click on the button labelled "ADD TO BAG". This will add your Product to a virtual "make-up bag" (the “Bag”). You can then proceed to pay for the Products in your Bag by clicking on the Bag icon and then clicking “CHECKOUT”. Alternatively, you can continue browsing the Website and add additional Products to your Bag.

You can see what Products are in your Bag at any time by clicking on the Bag icon and then the button labelled “GO TO MY BAG”. If you wish to remove a Product from your Bag, simply click on the “ ” next to the relevant Product. You can pay for the Products in your Bag at any time by clicking the button labelled “CHECKOUT”.

When you click the “CHECKOUT” button, you may be asked to choose two complimentary samples to add to your Bag, subject to availability while supplies last.

Once you have clicked on “CHECKOUT” you will be given the option to Register or Checkout as a Guest. You will then be asked to provide various information necessary to process your order and deliver the Product(s) to you. You can provide this information by filling in the fields requested on the screen. All fields with an asterisk must be completed. We respect your right to privacy and will only use any information you provide to us in accordance with our Privacy Policy and Cookies Policy.

Our contract with you

Once you place your order to purchase a Product from us by following the steps outlined above and by clicking the button labelled “Place Order and Pay” we will send you an email confirming your purchase. This email will provide you with the details of the order. This is not an order acceptance by us. A shipping confirmation email, including a tracking number will be sent when your order leaves our warehouse, which will signal our acceptance of your order.

If we are unable to accept your order, we will inform you by contacting the email and/or billing phone number provided at the time you placed your order, and will not charge you for the Product(s). This might be because (i) the Product is out of stock, (ii) we have identified an error in the price or description of the Product; or (iii) we are unable to obtain authorization for your payment; or (iv) because of unexpected limits on our resources which we could not reasonably plan for.

We reserve the right to refuse any order placed with us. We may, in our discretion, limit or cancel quantities purchased

The contract will be concluded in English.

Payment for the Products

All Products will remain our property until we have received payment in full for those Products. If you return any Products, your refund will be processed only upon receipt by us of the applicable Products.

During the checkout process, you will be asked to complete your payment details. All fields with an asterisk must be completed. We accept the following payment methods:

• Visa;

• Mastercard;

• American Express;

• Diners Club & Discover;

• Apple Pay; and

• PayPal express.

Please note that we will collect, store and use your information in accordance with our Privacy Policy and Cookies Policy.

All card payments are subject to authorization by your card issuer. When you place an order, we contact your issuing bank to confirm the validity of the payment method. Your bank reserves the funds until the transaction processes or the authorization expires, but this isn’t an actual charge. If your payment is not authorized, we will cancel your order and notify you in writing (which may include e-mail) that we have done so. If for any reason your card issuer cancels payment for the Products after they have been shipped to you, upon written notification from us (which may be by e-mail), you must return those Products to us at your own expense or provide an alternate source of payment for the Products. If you fail to do so within 2 weeks of notification from us, without limiting any other remedies that may be available to us, we may arrange to collect the Products or amounts due from you at your expense (including by use of a third party collection agency, if necessary).

If we cannot supply you with the Products that you have ordered, we will cancel your order and inform you of this as soon as reasonably possible. We will give you a full refund where you have already paid for the Products.

Delivery of the Products

For information on shipping including shipping costs and estimated delivery times please see the Shipping section on our Website.

Delivery will be to the address specified in your order. If no one is available at the address at the time of delivery, the Products will either (i) be retained by the delivery company for a reasonable period of time and then returned to us or (ii) will be left in your designated “safe place” if you selected this option. If you choose to have your order delivered to a safe place, please select from one of the chosen safe places on the list and ensure that the safe place you choose is protected from the elements and is guarded from public view to avoid damage and theft. However, we can't guarantee that our carriers will be able to meet these instructions under all circumstances although we will endeavor to accommodate your request. You acknowledge that you are fully responsible for any order left in your chosen safe place.

If Products are returned to us by the delivery company due to their inability to deliver the Products to you, we will issue you with a refund for the Products but reserve the right to retain any costs incurred in arranging for the delivery and return of the Product.

All risk in the Products you order (including risk of loss and/or damage to the Products) shall pass to you upon delivery to you. Products will be considered delivered once they are left in your designated safe place, if applicable.

We shall be under no liability for any delay or failure to deliver Products if the delay or failure is caused by a third party or is wholly or partly caused by circumstances beyond our control.

Our liability to you

We will use reasonable skill and care in fulfilling any order placed by you which is accepted by us. However, we exclude all other representations, warranties, conditions and terms express or implied by statute, common law or otherwise to the fullest extent permitted by law.

EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS OF SALE, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR ECONOMIC LOSS OR FOR LOSS OF PROFITS OR REVENUES HOWSOEVER CAUSED ARISING IN CONNECTION WITH ANY ORDER PLACED BY YOU EVEN IF WE HAD BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED.

Notwithstanding the above, our total liability (whether in contract, tort, negligence or on any other basis) to you, for any loss or damage shall be limited to the amounts paid or payable for the Products.

We will not be liable to you where we breach these Terms of Sale due to any cause that is beyond our reasonable control, including acts of God, explosions, floods, storms, fires or accidents; wars or threats of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations bye-laws, prohibitions or measures of any kind on the part of any federal, state or local governmental authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes; difficulties in obtaining materials, labor, fuel, parts or machinery; power failure or breakdown in machinery.

Nothing in these Terms of Sale shall limit our liability for personal injury, death or fraud.

This clause does not affect your statutory rights as a consumer.

Returns and Refunds under our Returns Policy

We hope you love your purchases, but if for any reason you do need to return something to us, we’ve made it as simple as possible. Please see our Returns Policy for details.

Complaints Handling

If you have any complaint, issue or are not happy with the Products or services you have received from us, please let us know so we can try to resolve it. Please contact us using one of the following options:

By phone: Call our customer care number to speak to a member of Team Tilbury: +1-855-528-8495 Monday to Friday, 9.30am - 6pm EST.

By email: [email protected]

By post to: Customer Care Team, Charlotte Tilbury Beauty Inc, 148 Lafayette Street, 2nd Floor, New York, NY 10013

Other important terms

We may update or amend these Terms of Sale from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website and the date of the most recent update will be noted below.

These Terms of Sale supersede any other terms and conditions previously published by us and any other representations or statements made by us to you, whether oral, written or otherwise.

You may not assign or sub-contract any of your rights or obligations under these Terms of Sale to any third party unless we agree in writing.

We may assign, transfer or sub-contract any of our rights or obligations under these Terms of Sale to any third party at our discretion.

No relaxation or delay by us in exercising any right or remedy under these Terms of Sale shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed by us in writing.

If any of these Terms of Sale are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms of Sale shall remain in full force and effect.

Only you and we shall be entitled to enforce these Terms of Sale. No third party shall be a beneficiary of or entitled to enforce any of these Terms of Sale.

These Terms of Sale are governed by the laws of the State of Delaware, without regard to the conflicts of laws principles thereof. In the event of any matter or dispute arising out of or in connection with these Terms of Sale, you and we shall submit to the exclusive jurisdiction of the courts of competent jurisdiction located in New York, New York.

Last Revised: December 2018

Use of the Website

Welcome to our US site for www.charlottetilbury.com/us/ (the “Website”). References to “we”, “us” and/or “our” throughout the Website”) is to Charlotte Tilbury Beauty Inc (“CTBI”).

The use of the Website is governed by these terms and conditions (“Terms of Use”). These Terms of Use should be read alongside, and are in addition to, our Privacy Policy, our Cookies Policy and our terms and conditions of sale accessible online (“Terms of Sale”).

Please read these Terms of Use carefully and print a copy for your future reference. By using the Website, you agree that you have read, understood and agree to these Terms of Use, the Privacy Policy, the Cookies Policy and the Terms of Sale (each as amended from time to time). If you do not agree to these Terms of Use, you must stop using the Website immediately.

About Us

CTBI is a company registered in Delaware (company registration number is 5493834), whose registered office is at National Registered Agents Inc, 160 Greentree Drive, Suite 101, Dover, DE 19904.

Should you have any questions about these Terms of Use or wish to contact us for any reason, please use the Contact Us section on the Website.

Your use of the Website

You agree to use the Website only for lawful purposes and in a way which does not infringe the rights of any anyone else or restrict or inhibit anyone else's use and enjoyment of the Website.

You are permitted to download and print content from the Website solely for your own personal use. Website content, including without limitation, all information, data, products, materials, services, software applications and tools, design elements, text, images, photographs, illustrations, audio and video contents, artwork and graphics contained therein or otherwise made available to you in connection therewith (collectively, the “Content”), must not be copied or reproduced, used or otherwise dealt with for any other reason. You are not entitled to modify or redistribute the Content or reproduce, link, frame or deep-link it on any other website without our express written permission. You are not entitled to use the content of the Website for commercial exploitation in any circumstances.

Your Account

In order to use certain features of the Website, you must register for an account (“Account”). You must be over the age of majority in your jurisdiction of residence at which an individual can enter into a legal contract to register for an Account. You are solely responsible for ensuring that the use of the Website in accordance with the Terms of Use in your jurisdiction of residence is permitted by law or regulation. If such use is not permitted by law, we prohibit all access to and use of the Website.

As part of the registration process, you will be required to provide us with certain information, such as your name, email address, country of residence and a password that is unique to the Account. You may also be required to provide us with payment and banking information to facilitate payments from your Account. You agree that you will provide accurate, current and complete information about yourself and promptly update all information in your Account to ensure that your Account is accurate, current and complete. You may update or change your Account settings at any time. You are not permitted to transfer or sell your Account to any other person.

You are responsible for maintaining the confidentiality of your password. You must notify us if you become aware of a potential breach of security, such as the unauthorized disclosure of your password. You acknowledge and agree that we will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with the unauthorized use of your Account.

You have the right to close your Account at any time once all obligations associated with the Account have been completed.

Ordering products

You acknowledge and agree that, in addition to these Terms of Use, the Terms of Sale apply to any transaction you make through the Website. By entering any transaction through the Website, you agree that you have read, understood and agree to our Terms of Sale (including as amended from time to time).

Intellectual property rights

CTBI and its Affiliates (defined below) are the owners or licensees of all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights around the world existing in or in relation to the Website ("IPR"). An affiliate is any entity that directly or indirectly controls, is controlled by, or is under common control with another entity (Affiliates).

Unless you have agreed otherwise in writing with CTBI or any of its Affiliates, nothing in these Terms of Use gives you a right to use any of the Content, CTBI’s or any of its Affiliates’ trademarks or other IPR of CTBI or any of its Affiliates. You may not assign or transfer any of the Contents and you may not grant a license to use or access the Website to any party.

You are permitted to use the Content only as expressly authorized by us.

You acknowledge and agree that the material and Content contained on this Website is made available for your personal non-commercial use only and that you may download such material and Content onto only one device for such purpose. Any other use of any material and Content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and Content.

If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. We also reserve the right to take legal action against you if we deem necessary and reserve all rights in this regard.

You are not permitted to use any of our intellectual property (including our registered or unregistered trademarks and/or copyright) without our prior written approval. This can be requested by contacting us (refer to the Contact Us section for more details).

User Content

Whenever you post content, such as a product review, to our Website you must comply with the provisions set out below.

You may only use this Website for lawful purposes. You must ensure that any comment that you intend to post or upload to our Website or provide to us via this Website:

• does not contravene any applicable laws or contravene any person's legal rights (such as, by way of example only, a duty of confidence) or promote, advocate or assist any illegal activity (such as, by way of example only, copyright infringement or computer misuse);

• is not indecent or obscene, does not contain any sexually explicit material and does not promote or refer to sexual activity;

• is not abusive, offensive, hateful, threatening or inflammatory, is respectful of other people’s privacy and is not likely to harass, upset, embarrass, alarm, deceive, inconvenience or annoy anyone;

• does not promote violence;

• is not used to impersonate anyone or to misrepresent identity or affiliation with any person or organization;

• is not libellous or defamatory;

• does not promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

• does not infringe any copyright, database right, or trademarks of any person;

• does not give the impression that it emanates from us (unless that is in fact the case);

• is accurate (where it contains statements); and

• only contains opinions if they are genuinely held (and which must not breach any of the other requirements as to content).

You hereby acknowledge and agree that you are solely responsible for the form, content and accuracy of any comments that you post on the Website and that you will indemnify us and keep up indemnified for any breach of this clause. This means that you will be responsible for any loss or damage we suffer as a result of anything you upload or post to our Website that does not comply with these Terms of Use. We reserve the right to remove material from the Website at any time without notice. We have the right to disclose your identity and other relevant information to law enforcement authorities as we consider necessary. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded to our Website by you constitutes a violation of their intellectual property rights or of their right to privacy. Your right to use this Website will cease immediately if you breach any of the provisions of this clause. Any content you post or upload to our Website will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

It is our policy not to accept or consider creative ideas, proposals or submissions via this Website, so please do not submit them or otherwise post them on our Website.

Warranty Disclaimers; Limitation of Liability

This Website and its content are provided on an “as is” basis and are used at your sole risk. We disclaim all representations, warranties, conditions and terms express or implied to the fullest extent permitted by law, including any implied warranties as to fitness for a particular purpose, merchantability, title, non-infringement, completeness, accessibility, compatibility, security and freedom from computer virus. If applicable law does not allow the exclusive of some or all of the above implied warranties to apply to you, the above exclusions will apply to you to the fullest extent permitted by law.

We accept no liability for and shall not be responsible for any special, indirect, incidental, consequential or economic loss howsoever caused arising out of or in connection with these Terms of Use or your use of this Website, even if we had been advised of the possibility thereof and regardless of the legal or equitable theory upon which the claim is based. Our entire liability and your exclusive remedy with respect to any dispute with us (including without limitation your use of this website) is to discontinue your use of the Website.

We provide the content on the Website in good faith but give no warranty or representation that the content is accurate, complete or up-to-date, nor that the Website does not infringe the rights of any third party. We accept no responsibility or liability for your use of content on the Website and such use is entirely at your own risk. While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programs on the Website, we accept no liability for them.

Information transmitted via this Website will pass over public telecommunications networks. We make no representation or warranty that the operation of this Website will be uninterrupted or error free and disclaim all liability in respect thereof.

Any material and information presented by CTBI on the Website or with any products sold through the website is intended to be used for informational purposes only. Any statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Website is not meant to serve as a substitute for professional medical advice or medical resource. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Website before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. CTBI does not give or intend to give any answers to medical related questions and does not represent itself as a physician nor is this implied.

Nothing in these Terms of Use shall limit our liability for personal injury, death or fraud.

Third Party Links

This Website may contain links to other websites. We accept no responsibility or liability for any material supplied by or contained on any third party website which is linked from or to this Website.

Privacy and Personal Information

We will not sell, distribute or lease your personal data to third parties. However, we may share your personal data with third parties where we have your consent to do so (as per our Privacy Policy and Cookies Policy) or are required by law to do so.

Termination and Suspension

We reserve the right to suspend your use of the Website at any time for operational, regulatory, legal or any other reason as we deem necessary. We may terminate your use of the Website with immediate effect if you breach any of these Terms of Use.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

Amendments to these Terms of Use

We may update or amend these Terms of Use from time to time to comply with applicable law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website. By continuing to use the Website, you agree to be bound by the terms of these updates and amendments.

Further key terms

If any of these Terms of Use are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms of Use shall remain in full force and effect.

Only you and we shall be entitled to enforce these Terms of Use. No third party shall be a beneficiary of or entitled to enforce any of these Terms of Use.

These Terms of Use set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law, which relate to the use of the Website. Any delay or failure by us to exercise any right we may have under these Terms of Use shall not constitute a waiver by us of that right.

These Terms of Use are governed by the laws of the State of Delaware, without regard to the conflicts of laws principles thereof. In the event of any matter or dispute arising out of or in connection with these Terms of Use, you and we shall submit to the exclusive jurisdiction of the courts of competent jurisdiction located in New York, New York.

Last Revised: December 2018

INTRODUCTION

These terms and conditions (the Terms) apply to the Refer A Friend Promotion available on https://www.charlottetilbury.com/us/ and (the Website).

THE PROMOTER

Charlotte Tilbury Beauty Limited, a company registered in England and Wales with company number 08037372, whose office is at 50 Brook Green, Hammersmith, London, England, W6 7BJ, (the “Promoter” or “We”). Contact email: [email protected]

The Promoter will use the services of Mention Me Ltd, a company registered in England & Wales, with company number 08382730, whose office is at 20-22 Wenlock Road, London, N1 7GU to deliver the Refer a Friend platform to customers. Their terms & conditions can be found at https://mention-me.com/help/tnc_f/site.

THE PROMOTION

Have the chance for you (“Referrer”) and a friend who makes their first online purchase on www.charlottetilbury.com (“Friend”) to benefit from the Refer a Friend offer advertised on www.charlottetilbury.com at the time of the referral (“Offer”) by way of a promotional code (“Promo Code”).

QUALIFYING CONDITIONS

To participate in the Refer A Friend Promotion, simply enter your name and email address in the “Refer a Friend” offer box. You will then have the opportunity to share a Promo Code with a friend via email, Facebook, SMS or via a Link. The Promo Code can be shared for 3 months from the date of acceptance by the Referrer.

Promo Codes will be cumulative, so if multiple qualifying referrals are made, multiple Promo Codes will be delivered to the Referrer, subject to the following limit: a Referrer may not redeem more than (i) 1 Promo Code within any 24 hour period; (ii) 3 within 1 month; or (iii) USD $720.00 of Promo Code value within the last 12 months.

In order for the Friend to qualify for the Promo Code and receive the Refer a Friend Promotion that person must:

• be a new customer (e.g. they cannot have an existing https://charlottetilbury.com account under an alternate email address);

• open the message or link sent to them by the Referrer to obtain the Promo Code;

• make a purchase on the Website for any products available on the Charlotte Tilbury website excluding (i) any bundle products/gifts or (ii) any products that are already discounted (“Qualifying Products”); and

• meet the minimum spend as specified in the Offer advertised on www.charlottetilbury.com at the time (“Qualifying Amount”) on the Qualifying Products before the Promo Code expires (within 14 days of receipt).

Once the Friend has spent the Qualifying Amount, the Referrer will receive their own Promo Code by email for the Refer A Friend Promotion. In order for the Referrer to use the Promo Code they must also redeem the Promo Code before it expires (within 90 days of receipt).

Referrers will be provided with a unique and personal sharing dashboard page to view their referrals and any offers to which they are entitled.

ELIGIBILITY

You must be aged 18 or over to enter the Promotion.

The Promotion is open to residents of: the United Kingdom, USA, Australia, Canada and Europe.

There is no requirement for the Referrer to be an existing Charlotte Tilbury customer.

The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers in the Participating Countries.

In entering the Promotion, participants confirm that they are eligible to do so. The Promoter may require entrants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

FURTHER REFERRAL TERMS

The Refer A Friend Promotion is not valid in conjunction with (i) other offers or promo codes (ii) bundle products/gifts that already have a discount applied (iii) products that are already discounted or on offer. Referring customers may only earn one Promo Code per referred person. In the event a Friend returns a purchased item and their order value decreases below the Qualifying Amount, the Promo Code awarded to the Referrer will become invalid, provided that the Friend has not already used it. The Friend’s reward cannot be claimed by the same person making the referral.

Any misuse of this offer, as determined by us in our sole discretion, may result in the invalidation of the Referrer’s Promo Code and the Friend’s Promo Code, as well as both parties being disqualified from participating in this or future promotions. Promo Codes cannot be applied to previous purchases, and are not redeemable for cash. This Refer A Friend Promotion is subject to modification or termination at any time without notice in our sole discretion.

Bulk email distribution, distribution to strangers, or any other promotion of a personal link in a manner that would constitute or appear to constitute unsolicited commercial email or "spam" in Promoter’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer's account and deactivation of the personal link.

By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

The Promoter will not accept responsibility for entries that are incomplete or lost, regardless of cause.

The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

LIMITATION OF LIABILITY

The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the Promotion was made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

The Promoter will not be held responsible for the failure to fulfill the obligations of third parties involved in this Promotion, although the Promoter will always endeavor to minimize the effect to the participants of any such failure.

Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

DATA PROTECTION AND PUBLICITY

By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant (if applicable);

c. to share with organizations or agents assisting with the conduct of the Promotion and fulfillment of any offer;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is (if applicable); or

e. for any other reasonable and related promotional purposes.

For the purposes of the Promotion, the Promotor will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed above.

You also acknowledge that as a condition of entry to the Promotion, you have subscribed to the Promoter’s mailing list and have agreed to the terms of the Promoter’s Privacy Policy in respect of that mailing list. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at: https://www.charlottetilbury.com/uk/help/security-privacy. You can unsubscribe at any time by contacting us at [email protected]

The winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize (if any) and their redemption, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.

GENERAL

The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

By entering the Promotion, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promotor and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

The Promotor shall be entitled to assign the benefit of these terms either in whole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. THE PROMOTER

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 50 Brook Green, Hammersmith, London, England, W6 7BJ, (the “Promoter” or “We”). Contact email: [email protected]

2. THE PROMOTION & ENTRY

All UK and US Customers who sign up to receive Charlotte Tilbury’s newsletter by clicking on the following link https://www.charlottetilbury.com/uk/email-newsletter-sign-up-backstage-access.html on or after 31st October will receive 10% off eligible Charlotte Tilbury products (for more information read ‘Eligibility’ section below) on purchases of up to GBP 500 / USD 500 by way of a unique, one-time discount code sent by email which may be redeemed on www.charlottetilbury.com (“Discount Code”).

3. ELIGIBILITY & RESTRICTIONS

3.1. The Discount Code:

(i) will apply to all products sold on www.charlottetilbury.com except gift cards, bundles and already discounted products;

(ii) may only be used once;

(iii) cannot be used in conjunction with other discounts or offers;

(vi) will be valid for redemption for 7 days from its date of receipt;

(v) is only available to new subscribers to the newsletter; existing subscribers will not be eligible to receive the Discount Code.

3.2. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion; or

(c) members of the immediate families or households of (a) to (b) above.

4. GENERAL

4.1. The Promotion is free to enter, no purchase is necessary.

4.2. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4.3. In entering the Promotion, participants confirm that they are eligible to do so and are eligible to redeem the Discount Code. The Promoter may require participants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.4. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.5. If the Promoter subsequently discovers any redeemer of the Discount Code is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to honor the Discount Code to that participant.

5. LIMITATION OF LIABILITY

5.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

5.2. The Promoter will not be held responsible for the failure to fulfill the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

5.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

6. DATA PROTECTION AND PUBLICITY

6.1. By entering the Promotion, participants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer a participant’s entry including deciding whether it accords with these terms and conditions;

b. to fulfill the Discount Code;

c. to share with organizations or agents assisting with the conduct of the Promotion and fulfillment of the Discount Code; or

e. for any other reasonable and related promotional purposes.

6.2. For the purposes of the Promotion, the Promoter will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 6.1 above.

6.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at https://www.charlottetilbury.com/au/help/security-privacy.

7. GENERAL

7.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

7.2. By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

7.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

THE PROMOTION

1. The Promoter

Islestarr Holding Limited, a company registered in England and Wales with company number 07712458, whose office is at 50 Brook Green, Hammersmith, London, England, W6 7BJ, (the “Promoter” or “We”). Contact email: [email protected]

2. The Promotion & Prize

2.1 To celebrate the Christmas season we are giving you the chance to win fantastic Charlotte Tilbury product(s) every day for 12 days, plus an additional bonus prize on the 13th day, by simply signing up to Charlotte’s exclusive waitlist using the link provided below.

2.2 The prize(s) will consist of the following (together the “Prize”)*:

Day 1 Sunday 9th December Stars In Your Eyes Palette

Day 2 Monday 10th December Superstar Lips in Sexy Lips and Wild Lips

Day 3 Tuesday 11th December The Gift of Magic Skin

Day 4 Wednesday 12th December Luxury Palette of Pops – Starlight

Day 5 Thursday 13th December Mini Hollywood Liquid Lipsticks

Day 6 Friday 14th December Gift of Red Carpet Skin Travel Kit

Day 7 Saturday 15th December Glowing, Pretty Skin Palette

Day 8 Sunday 16th December Filmstar Killer Cheekbones Kit in Light to Medium

Day 9 Monday 17th December Bar of Gold Palette

Day 10 Tuesday 18th December The Pillow Talk Look - Pillow Talk Luxury Palette, Cheek to Chic, Matte Revolution, and Lip Cheat

Day 11 Wednesday 19th December Charlotte’s Dreamy Box of Magic

Day 12 Thursday 20th December Stars In Your Eyes Palette, Bar of Gold Palette & Superstar Lips in all 6 shades: Wild Lips, Sexy Lips, Happy Lips, Confident Lips, Pillow Talk & Walk of Shame

Day 13 - Bonus Day! Friday 21st December (excluding the USA and Canada) A “Rockins Stocking” specially created by Team Tilbury & a selection of products from our Cosmic Gift Shop.

* All Prizes are subject to availability while stock lasts. The Promoter reserves the right to replace any Prize with an alternative product of equal or greater value.

3. How To Enter

3.1. The Promotion will run from 00:01am on 9 December 2018 to 11:59pm on 21 December 2018 (“Closing Date”). Entries made before or after these dates and times shall not be eligible.

3.2. To enter the Promotion and have a chance to win the Prize, simply sign up to Charlotte’s exclusive waitlist via the following link: http://www.charlottetilbury.com/uk/products/makeup/competition.html

3.3. The Promotion is free to enter, no purchase is necessary.

3.4. The Promoter will not accept responsibility for entries that are incomplete, lost, regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.5. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4. Eligibility

4.1. You must be aged 18 or over to enter the Promotion.

4.2. The Promotion is open to residents of: the United Kingdom, the Netherlands, Australia, USA, Canada, and Europe (see list below) (together the “Participating Countries”). For this Promotion, “Europe” includes the following countries: Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Montenegro, Netherlands, Norway, Poland, mainland Portugal (this excludes Azores and Madeira), Republic Of Ireland, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, The Balearic Islands (Mallorca, Menorca, Ibiza and Formentera).

4.3. Due to restrictions in some countries, this Promotion is only open to entrants located in one of the Participating Countries. Proof of residence may be required in order to redeem the Prize. Any entries from a country outside the Participating Countries will be void.

4.4. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers in the Participating Countries; or

(c) members of the immediate families or households of (a) to (b) above.

4.5. Only one entry for each entrant will be considered, multiple entries will not be counted.

4.6. In entering the Promotion, entrants confirm that they are eligible to do so and eligible to claim the Prize. The Promoter may require entrants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.7. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.8. If the Promoter subsequently discovers the winning entrant is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to award the prize to that entrant and award the prize to another entrant who will be selected at random. In that event the original winning entrant agrees to return the prize (at his/her expense) immediately to the Promoter. No alternative prize will be awarded to the original winning entrant.

4.9. Entries cannot be returned.

5. Winner announcement

5.1. The Promoter will select the winner at random.

5.2. The winner for each day will be contacted, the following day, via the email address provided with their entry (Announcement Date).

5.3. The Promoter will not amend any contact information once the entry form has been submitted.

5.4. The Promoter shall be entitled to use the winner’s postal address in order to send the winner their gift.

6. Claiming the Prize

6.1. The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or has not claimed their prize within 7 days of the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the entries that were received before the end of the Promotion Period.

6.2. The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.3. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.4. The Prize will be dispatched to the postal address supplied by the winning entrant via courier within 28 days of the Announcement Date. A signature will be required upon delivery. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

7. Limitation of Liability

7.1. The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

7.2. The Promoter will not be held responsible for the failure to fulfill the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

7.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

8. Data Protection and Publicity

8.1. By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant;

c. to share with organizations or agents assisting with the conduct of the Promotion and fulfillment of the prize;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is; or

e. for any other reasonable and related promotional purposes.

8.2. For the purposes of the Promotion, the Promoter will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 8.1 above.

8.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at http://www.charlottetilbury.com/uk/help/security-privacy

8.4. The winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize and redemption of the Prizes, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.

9. Ownership of Promotion entries and intellectual property right

9.1. All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

9.2. By submitting your entry and any accompanying material, you agree to:

(a) assign to the Promoter all your intellectual property rights with full title guarantee; and

(b) waive all moral rights, in and to your entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled to under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.

9.3. Prize winners agree for the Promoter to use, display, publish, transmit, copy, edit, alter, store or re-format entries and make entries available on its website and any other media, whether now known or invented in the future, and in connection with any publicity of the Promotion to the extent permitted by applicable law.

9.4. By submitting their entry, entrants confirm that:

(a) images and other submissions are original works, are not defamatory and do not infringe third-party rights;

(b) there are no conflicting agreements in place that restrict usage of these images or other submissions;

(c) they have consent to use any third-party image in the entry and rights have been waived for that use. If a third party image is of a person under 18, parental or guardian consent must be given;

(d) they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Promotion.

10. General

10.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

10.2. By entering the Promotion, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

10.3. Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

10.4. The Promoter shall be entitled to assign the benefit of these terms either in 10hole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

10.5. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. The Promoter

1.1. Charlotte Tilbury Beauty Limited, a company registered in England and Wales with company number 8037372, whose registered office is at 50 Brook Green, Hammersmith, London, W6 7BJ (Promoter) [email protected]

1.2. Missoma Ltd, a company registered in England and Wales with company number 07507021, whose registered address is Berkeley Square House, Berkeley Square, London, England, W1J 6BX is participating in the Competition with the Promoter. (Partner Promoter).

2. The Competition

The Promoter and the Partner Promoter are offering one lucky person the chance to win £500 worth of products each, simply by following the link in the promotional email, or via either the Promoter or Partner Promoter’s Instagram story, as set out below (Competition).

3. The Prize

3.1. The prize is a selection of goods from the Promoter and the Partner Promoter, worth a total of £500 (or local currency equivalent) (Prize).

3.2. The Prize is subject to availability. There is no cash alternative for the Prize and the Promoter reserves the right to substitute the prize with a prize of equal or greater value.

3.3. The Promoter is not responsible for any additional costs and/or expenses in relation to the Prize (without limitation) including travel costs, other than any specifically listed as part of the Prize above and for the specified periods of time (where applicable).

3.4. The winning entrant shall not, while using the Prize, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

4. How to Enter

4.1. The Competition will run from 09:00 GMT on 29th November 2018 to 23:59 GMT on 9th December. Entries made before or after these dates and times shall not be eligible.

4.2. To enter the Competition, simply:

a) sign up via the link contained in your promotional email sent on 1st December, or via the following link http://www.charlottetilbury.com/uk/products/makeup/competition.html; or

b) follow the Promoter @ctilburymakeup and/or the Partner Promoter @missomalondon on Instagram (Platform), view the Promoter or Partner Promoter’s Platform story, and swipe up to enter. Entrants must abide by the Platform rules (see terms here). The instructions provided at the point of entry form part of these terms and conditions. In the event of a conflict, these terms and conditions take precedence.

4.3. The Competition is free to enter, no purchase is necessary.

4.4. The Promoter will not accept responsibility for entries that are incomplete, lost, regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

4.5. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Competition (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4.6. For help with entries, please call +44(0)1202629527, email [email protected] or visit http://www.charlottetilbury.com/uk/help.

5. Eligibility

5.1. The Competition is open to residents of the Participating Countries only, as defined below, who are aged 18 years or over at the date of entry.

5.2. For this Competition the following terms have the meaning as set out below:

a) Participating Countries means the United Kingdom, USA, Australia and Europe.

b) Europe means Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Montenegro, Norway, Poland, mainland Portugal (this excludes Azores and Madeira), Republic Of Ireland, Romania, Serbia, Slovakia, Slovenia, Sweden and Switzerland.

5.3. The following groups are excluded from participating:

a) employees of the Promoter and its associated companies or group companies;

b) anyone professionally associated with the Competition; or

c) members of the immediate families or households of (a) and (b) above.

5.4. In entering the Competition, entrants confirm that they are eligible to do so and eligible to claim the Prize. The Promoter may require entrants to provide proof of such eligibility.

5.5. By entering the Competition, all participants warrant that all information submitted by them is true and accurate.

5.6. Only the first entry for each entrant will be considered, multiple entries will not be counted.

5.7. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Competition any individual it has reason to believe is tampering with the operation of the Competition, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

5.8. If the Promoter subsequently discovers the winning entrant is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to award the prize to that entrant and award the prize to another entrant who [will be selected at random/as selected by the Promoter]. In that event the original winning entrant agrees to return the prize (at his/her expense) immediately to the Promoter. No alternative prize will be awarded to the original winning entrant.

5.9. Entries cannot be returned.

6. Winner Announcement

6.1. The winner will be selected at random.

6.2. The winner will be contacted using the email address provided with their entry on 11th December.

6.3. The decision of the Promoter is final and no correspondence or discussion will be entered into.

6.4. The Promoter will not amend any contact information once the entry form has been submitted.

7. Claiming the Prize

7.1. The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or has not claimed their prize within 14 days of the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the correct entries that were received before the Closing Date.

7.2. The Prize may not be claimed by a third party on the entrant’s behalf.

7.3. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

7.4. The Prize will be dispatched to the postal address supplied by the winning entrant via courier within 28 days of the Announcement Date. A signature will be required upon delivery. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

8. Limitation of Liability

8.1. The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the prize draw was made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Competition does not run as planned.

8.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Competition, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

8.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

a) for death or personal injury as a result of its negligence;

b) for fraud; or

c) further than is permitted by law.

9. Ownership of Competition entries and intellectual property rights

9.1. All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

9.2. By submitting your entry and any accompanying material, you agree to:

a) assign to the Promoter all your intellectual property rights with full title guarantee; and

b) waive all moral rights in and to your entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled to under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.

9.3. Prize winners agree for the Promoter to use, display, publish, transmit, copy, edit, alter, store or re-format entries and make entries available on its website and any other media, whether now known or invented in the future, and in connection with any publicity of the Competition to the extent permitted by applicable law.

9.4. By submitting their entry, entrants confirm that:

a) images and other submissions are original works, are not defamatory and do not infringe third-party rights;

b) there are no conflicting agreements in place that restrict usage of these images or other submissions;

c) they have consent to use any third-party image in the entry and rights have been waived for that use. If a third party image is of a person under 18, parental or guardian consent must be given;

d) they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Competition.

10. Data Protection and Publicity

10.1. By entering the Competition, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a) to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b) to notify entrants if they are the winning entrant;

c) to share with the Partner Promoter in assisting with the conduct of the Competition and fulfilment of the prize; and

d) for any other reasonable and related promotional purposes.

10.2 Entrants can sign up to direct marketing emails for both the Promoter and the Partner Promoter when they enter the Competition. Entrants acknowledge that if they sign up to the Partner Promoter’s marketing emails, the Promoter will share their personal data with the Partner Promoter. Entrants can opt out of direct marketing at any time by following the unsubscribe links on any marketing received.

10.3 The Promotor will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 10.1 above. The Promotor will only retain entrants’ personal data for 12 months.

10.4. Prize winners further agree to participate in any reasonable publicity required by the Promoter without further consent or payment.

10.5. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at http://www.charlottetilbury.com/uk/help/security-privacy

11. General

11.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Competition where it becomes necessary to do so without prior notice.

11.2. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

11.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. The Promoter

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458 , whose office is at 50 Brook Green, Hammersmith, London, England, W6 7BJ, (the “Promoter” or “We”). Contact email: [email protected]

2. The Promotion & Prize

2.1. For the chance to win a Christmas themed prize (as further described in paragraph 2.2 below), simply follow @ctilburymakeup on Instagram, like the competition post and tag 10 friends!

2.2. The prize is the Charlotte Tilbury Rockins Stocking, filled with exclusive holiday products (worth over £750) (the “Prize”)

2.3. Prizes are subject to availability. There is no cash alternative for the Prize and the Promoter reserves the right to substitute the prize with a prize of equal or greater value.

2.4. The Promoter is not responsible for any additional costs and/or expenses in relation to the Prize (without limitation) including travel costs, other than any specifically listed as part of the Prize above and for the specified periods of time (where applicable).

2.5. The winning entrant shall not, while using the Prize, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

3. How To Enter

3.1. The Promotion will run from 6pm on 7 December 2018 to 6pm on 14th December (“Closing Date”). Entries made before or after these dates and times shall not be eligible.

3.2. To enter the Promotion simply follow “@CTILBURYMAKEUP” on Instagram, like the competition post and tag 10 of your friends. Entrants must abide by the Instagram rules (see https://help.instagram.com/581066165581870). The instructions provided at the point of entry form part of these terms and conditions. In the event of a conflict, these terms and conditions take precedence.

3.3. The Promotion is free to enter, no purchase is necessary.

3.4. The Promoter will not accept responsibility for entries that are incomplete, lost, regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.5. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4. Eligibility

4.1. You must be aged 16 or over to enter the Promotion.

4.2. The Promotion is open to participants worldwide.

4.3. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers worldwide; or

(c) members of the immediate families or households of (a) to (b) above.

4.4. Only one entry for each entrant will be considered, multiple entries will not be counted.

4.5. In entering the Promotion, entrants confirm that they are eligible to do so and eligible to claim the Prize. The Promoter may require entrants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.6. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.7. If the Promoter subsequently discovers the winning entrant is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to award the prize to that entrant and award the prize to another entrant who will be selected at random. In that event the original winning entrant agrees to return the prize (at his/her expense) immediately to the Promoter. No alternative prize will be awarded to the original winning entrant.

4.8. Entries cannot be returned.

5. Winner announcement

5.1. The winner will be selected at random.

5.2. The winner will be contacted via direct message on Instagram and announced on Instagram stories by 19th December (Announcement Date).

5.3. The Promoter will not amend any contact information once the entry has been submitted.

5.4. The Promoter shall be entitled to use the winner’s postal address in order to send the winner their Prize.

6. Claiming the Prize

6.1. The Promoter will make all reasonable efforts to contact the winners. If the winner cannot be contacted or is not available or has not claimed their prize within 7 days of the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the correct entries that were received before the end of the Promotion Period.

6.2. The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.3. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.4. The Prize will be dispatched to the postal address supplied by the winning entrant via courier within 28 days of the Announcement Date. A signature will be required upon delivery. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

7. Limitation of Liability

7.1. The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

7.2. The Promoter will not be held responsible for the failure to fulfill the obligations of third parties involved in this Promotion, although the Promoter will always endeavor to minimize the effect to the participants of any such failure.

7.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

8. Data Protection and Publicity

8.1. By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant;

c. to share with organizations or agents assisting with the conduct of the Promotion and fulfillment of the prize;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is; or

e. for any other reasonable and related promotional purposes.

8.2. For the purposes of the Promotion, the Promoter will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 8.1 above.

8.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at http://www.charlottetilbury.com/uk/help/security-privacy

8.4. The winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize and redemption of the Prizes, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.

9. Ownership of Promotion entries and intellectual property right

9.1. All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

9.2. By submitting your entry and any accompanying material, you agree to:

(a) assign to the Promoter all your intellectual property rights with full title guarantee; and

(b) waive all moral rights,

in and to your entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled to under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.

9.3. Prize winners agree for the Promoter to use, display, publish, transmit, copy, edit, alter, store or re-format entries and make entries available on its website and any other media, whether now known or invented in the future, and in connection with any publicity of the Promotion to the extent permitted by applicable law.

9.4. By submitting their entry, entrants confirm that:

(a) images and other submissions are original works, are not defamatory and do not infringe third-party rights;

(b) there are no conflicting agreements in place that restrict usage of these images or other submissions;

(c) they have consent to use any third-party image in the entry and rights have been waived for that use. If a third party image is of a person under 18, parental or guardian consent must be given;

(d) they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Promotion.

10. General

10.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

10.2. By entering the Promotion, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

10.3. Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

10.4. The Promoter shall be entitled to assign the benefit of these terms either in 10hole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

10.5. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

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