Terms & Conditions

Website Terms & Conditions of Use

USE OF THE WEBSITE

Welcome to our UK site for https://www.charlottetilbury.com/uk (the "Website"). References to “we”, “us” and/or “our” throughout the Website”) is to Charlotte Tilbury Beauty Limited (“CTBL”).

The use of the Website is governed by these terms and conditions (“Terms of Use”). These Terms of Use should be read alongside, and are in addition to our terms and conditions of sale accessible online (“Terms of Sale”) and our Privacy Policy and Cookies Policy to understand how we collect and process your personal data.

Please read these Terms of Use carefully and print a copy for your future reference. By using the Website, you agree that you have read, understood and agree to these Terms of Use, the Privacy Policy and Cookies Policy and the Terms of Sale (each as amended from time to time). If you do not agree to these Terms of Use, you must stop using the Website immediately.

ABOUT US

CTBL is a company registered in England and Wales (company registration number is 08037372), whose registered office is at Building 5, 50 Brook Green, London, W6 7BJ. Our VAT number is GB 267 5528 69.

Should you have any questions about these Terms of Use or wish to contact us for any reason, please use the Contact Us section on the website.

YOUR USE OF THE WEBSITE

You agree to use the Website only for lawful purposes and in a way which does not infringe the rights of any anyone else or restrict or inhibit anyone else's use and enjoyment of the Website.

You are permitted to download and print content from the Website solely for your own personal use. Website content , including without limitation, all information, data, products, materials, services, software applications and tools, design elements, text, images, photographs, illustrations, audio and video contents, artwork and graphics contained therein or otherwise made available to you in connection therewith (collectively, the “Content”), must not be copied or reproduced, used or otherwise dealt with for any other reason. You are not entitled to modify or redistribute the Content or reproduce, link, frame or deep-link it on any other website without our express written permission. You are not entitled to use the content of the Website for commercial exploitation in any circumstances.

YOUR ACCOUNT

If you choose, or you are provided with, an account, username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. If there has been an unauthorised use of your password or account, please notify us immediately. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur with your permission or authorisation under your account, username and/or password, or because you fail to maintain sufficient security over your account, username and/or password. If you are accessing and using the Website on someone else’s behalf, you represent that you have the authority to bind that person as the principal to these Terms of Use and the Terms of Sale, and to the extent you do not have such authority you agree to be bound to these Terms of Use and the Terms of Sale and to accept liability for harm caused by any wrongful use of the Website resulting from such access or use. We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

ORDERING PRODUCTS

You acknowledge and agree that, in addition to these Terms of Use, the Terms of Sale apply to any transaction you make through the Website. By entering any transaction through the Website, you agree that you have read, understood and agree to our Terms of Sale (including as amended from time to time).

INTELLECTUAL PROPERTY RIGHTS

CTBL and its Affiliates (defined below) are the owners or licensees of all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights around the world existing in or in relation to the Website ("IPR"). An affiliate is any entity that directly or indirectly controls, is controlled by, or is under common control with another entity (Affiliates).

Unless you have agreed otherwise in writing with CTBL or any of its Affiliates, nothing in these Terms of Use gives you a right to use any of the Content, CTBL’s or any of its Affiliates' trademarks or other IPR of CTBL or any of its Affiliates. You may not assign or transfer any of the Contents and you may not grant a license to use or access the Website to any party.

You are permitted to use the Content only as expressly authorised by us.

You acknowledge and agree that the material and Content contained on this Website is made available for your personal non-commercial use only and that you may download such material and Content onto only one device for such purpose. Any other use of any material and Content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and Content.

If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. We also reserve the right to take legal action against you if we deem necessary and reserve all rights in this regard.

You are not permitted to use any of our intellectual property (including our registered or unregistered trademarks and/or copyright) without our prior written approval. This can be requested by contacting us (refer to the Contact Us section for more details).

USER CONTENT

Whenever you post content, such as a product review, to our Website you must comply with the provisions set out below:

You may only use this Website for lawful purposes. You must ensure that any comment that you intend to post or upload to our Website or provide to us via this Website:

Does not contravene any applicable laws or contravene any person's legal rights (such as, by way of example only, a duty of confidence) or promote, advocate or assist any illegal activity (such as, by way of example only, copyright infringement or computer misuse);
Is not indecent or obscene, does not contain any sexually explicit material and does not promote or refer to sexual activity;
Is not abusive, offensive, hateful, threatening or inflammatory, is respectful of other people’s privacy and is not likely to harass, upset, embarrass, alarm, deceive, inconvenience or annoy anyone;
Does not promote violence;
Is not used to impersonate anyone or to misrepresent identity or affiliation with any person or organisation;
Is not libellous or defamatory;
Does not promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
Does not infringe any copyright, database right or trademarks of any person;
Does not give the impression that it emanates from us (unless that is in fact the case);
Is accurate (where it contains statements); and
Only contains opinions if they are genuinely held (and which must not breach any of the other requirements as to content).

You hereby acknowledge and agree that you are solely responsible for the form, content and accuracy of any comments that you post on the Website and that you will indemnify us and keep us indemnified for any breach of this clause. This means that you will be responsible for any loss or damage we suffer as a result of anything you upload or post to our Website that does not comply with these Terms of Use. We reserve the right to remove material from the Website at any time without notice. We have the right to disclose your identity and other relevant information to law enforcement authorities as we consider necessary. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded to our Website by you constitutes a violation of their intellectual property rights or of their right to privacy. Your right to use this Website will cease immediately if you breach any of the provisions of this clause. Any content you post or upload to our Website will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

LIMITATION OF LIABILITY

We exclude all representations, warranties, conditions and terms express or implied by statute, common law or otherwise to the fullest extent permitted by law. We accept no liability for any special, indirect, incidental, consequential or economic loss howsoever caused arising out of or in connection with these Terms of Use.

We provide the content on the Website in good faith but give no warranty or representation that the content is accurate, complete or up-to-date, nor that the Website does not infringe the rights of any third party. We accept no responsibility or liability for your use of content on the Website and such use is entirely at your own risk. While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programs on the Website, we accept no liability for them.

Information transmitted via this Website will pass over public telecommunications networks. We make no representation or warranty that the operation of this Website will be uninterrupted or error free and disclaim all liability in respect thereof.

Nothing in these Terms of Use shall limit our liability for personal injury, death or fraud.

Any material and information presented by CTBL on the Website or with any products sold through the Website is intended to be used for informational purposes only. Any statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Website is not meant to serve as a substitute for professional medical advice or medical resource. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Website before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. CTBL does not give or intend to give any answers to medical related questions and does not represent itself as a physician nor is this implied.

THIRD PARTY LINKS

This Website may contain links to other websites. We accept no responsibility or liability for any material supplied by or contained on any third party website which is linked from or to this Website.

PRIVACY AND PERSONAL INFORMATION

We will not sell, distribute or lease your personal data to third parties. However, we may share your personal data with third parties where we have your consent to do so (as per our Privacy Policy & Cookies Policy) or are required by applicable law to do so.

TERMINATION AND SUSPENSION

We reserve the right to suspend your use of the Website at any time for operational, regulatory, legal or any other reason as we deem necessary. We may terminate your use of the Website with immediate effect if you breach any of these Terms of Use.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

AMENDMENTS TO THESE TERMS OF USE

We may update or amend these Terms of Use from time to time to comply with applicable laws or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website. By continuing to use the Website, you agree to be bound by the terms of these updates and amendments.

FURTHER KEY TERMS

If any of these Terms of Use are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms of Use shall remain in full force and effect.

Only you and we shall be entitled to enforce these Terms of Use. No third party shall be entitled to enforce any of these Terms of Use, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

These Terms of Use set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law, which relate to the use of the Website. Any delay or failure by us to exercise any right we may have under these Terms of Use shall not constitute a waiver by us of that right.

These Terms of Use are governed by English law. In the event of any matter or dispute arising out of or in connection with these Terms of Use, you and we shall submit to the exclusive jurisdiction of the English courts.

Last Revised: December 2018

OVERVIEW

These Terms and Conditions of Sale ("Terms of Sale") apply whenever you order any product ("Product") through our UK website https://www.charlottetilbury.com/uk (the "Website") or otherwise from us. These Terms of Sale should be read alongside, and are in addition to, our website terms and conditions ("Terms of Use") and our privacy and cookies policy privacy (“Privacy Policy and Cookies Policy”).

Please read these Terms of Sale carefully and print a copy for your future reference. By ordering a Product from us, you agree that you have read, understood and agree to these Terms of Sale, the Privacy, Cookies Policy and the Terms of Use (each as amended from time to time). If you do not agree to these Terms of Sale, you must not order any Product from us.

If you are purchasing or have purchased Charlotte Tilbury Product(s) from a third-party retailer or reseller, these Terms of Sale will not apply and you should refer to the terms and conditions of sale of the relevant retailer or reseller.

ABOUT US

Charlotte Tilbury Beauty Limited (referred to in these Terms of Sale as "CTBL", “we”, or “us”) is a company registered in England and Wales, whose registered number is 08037372 and whose registered address is at Building 5, 50 Brook Green, London, W6 7BJ.

Should you have any questions about these Terms of Sale or wish to contact us for any reason, please use the Contact Us section on the Website.

ABOUT YOU

By ordering any Products from us, you confirm that you are:

(a) resident in the United Kingdom; and

(b) ordering Products for delivery in the United Kingdom - (for the purposes of these Terms of Sale, we deliver to mainland UK, Northern Ireland, Guernsey, Jersey and the Isle of Man).

If any of the above is incorrect, you must not order any Product from this Website and we reserve the right, in our sole discretion, to refuse or accept your order.

PRODUCT DESCRIPTIONS

All Product descriptions and images shown on the Website are provided in good faith but are intended as guidance only and actual Products may vary accordingly.

The packaging of the Product may vary from that shown in images on our website.

The images of the Products on our Website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the Products. Products may vary slightly from those images. The packaging of Products may vary from that shown in images on our Website.

All prices shown on the Website are in pounds sterling and inclusive of Value Added Tax (“VAT”) at the relevant rate. Prices shown on the Website do not include delivery, packaging or other charges, which will be added to any order you place. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.

Whilst we use reasonable endeavours to keep prices up-to-date on the Website, we reserve the right to alter prices at any time.

Any material and information presented by CTBL on the Website or with any Products sold through the Website is intended to be used for informational purposes only. Any statements and Products are not intended to diagnose, treat, cure or prevent any condition or disease.

All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for Products to avoid potential allergic reactions. Use of the Website is not meant to serve as a substitute for professional medical advice. If you have any personal concerns, please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Website before using or relying on them.

You agree and acknowledge that all text, graphics, photographs, copyright, trademarks and any other intellectual property, material or content available within this Website are owned and shall remain vested in CTBL, our licensors and any CTBL Affiliates (defined below). An affiliate is any entity that directly or indirectly controls, is controlled by, or is under common control with another entity (Affiliates).

You agree and acknowledge that the material within this Website is made available for your personal and non-commercial use only.

You acknowledge that, as between you and us, CTBL and its Affiliates own all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights existing in or in relation to the Products ("IPR").

If any IPR vests in you, whether by operation of law or otherwise, you hereby assign to us all rights, title and interest (whether legal or beneficial) in such IPR throughout the world absolutely to the fullest extent possible, including any and all renewals and extensions of such IPR. You unconditionally and irrevocably waive any and all moral rights you may have either now or in the future existing in or in relation to the Products. You also agree to execute and do all such deeds, documents, acts and things as we may reasonably require in order to assign any IPR to us, to carry out the intended purpose of these Terms of Sale or to establish, perfect, preserve or enforce our rights under these Terms of Sale.

You also acknowledge that the Products are intended for your own personal use and that you will not resell the Products to any other persons.

HOW TO ORDER PRODUCTS

When you have found a Product on the Website that you would like to buy, please click on the button labelled "ADD TO BAG". This will add your Product to a virtual "make-up bag" (the “Bag”). You can then proceed to pay for the Products in your Bag by clicking on the Bag icon and then clicking “CHECKOUT”. Alternatively, you can continue browsing the Website and add additional Products to your Bag.

You can see what Products are in your Bag at any time by clicking on the Bag icon and then the button labelled “GO TO MY BAG”. If you wish to remove a Product from your Bag, simply click on the “X” under the header “Remove” next to the relevant Product. You can pay for the Products in your Bag at any time by clicking the button labelled “CHECKOUT”.

When you click the "CHECKOUT" button, you may be asked to choose two complimentary samples to add to your Bag, subject to availability while stocks last.

Once you have clicked on “CHECKOUT” you will be given the option to Register or Checkout as a Guest. You will then be asked to provide various information necessary to process your order and deliver the Product(s) to you. You can provide this information by filling in the fields requested on the screen. All fields with an asterisk must be completed. We respect your right to privacy and will only use any information you provide to us in accordance with our Privacy and Cookies Policy.

OUR CONTRACT WITH YOU

Once you place your order to purchase a Product from us by following the steps outlined above and by clicking the button labelled “Place Order” we will send you an email confirming your purchase. This email will provide you with the details of the order. This is not an order acceptance by us. A dispatch confirmation email, including a tracking code will then be sent when your order leaves our warehouse. Our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the Products to you. We reserve the right, in our sole discretion, to limit order quantity and/or to refuse or cancel orders at any time.

If we are unable to accept your order, we will inform you of this and will not charge you for the Product(s). This might be because the (i) Product is out of stock, (ii) because we have identified an error in the price or description of the Product; (iii) our inability to obtain authorisation for your payment; or (iv) because of unexpected limits on our resources which we could not reasonably plan for.

The contract will be concluded in English.

PAYMENTS FOR THE PRODUCTS

All Products will remain our property until we have received payment in full for those Products. Legal ownership in the Products will immediately revert to us if we refund any such payments to you.

During the checkout process, you will be asked to complete your payment details. All fields with an asterisk must be completed. We accept most the following payment methods:

Visa;
Mastercard;
American Express;
3DSecure;
Apple Pay; and
PayPal express.

Please note that we will collect, store and use your information in accordance with our Privacy & Cookies Policy.

All card payments are subject to authorisation by your card issuer. . When you place an order, we contact your issuing bank to confirm the validity of the payment method. Your bank reserves the funds until the transaction processes or the authorisation expires, but this isn’t an actual charge. If your payment is not authorised, we will cancel your order and notify you in writing (which may include e-mail) that we have done so. If you have already received the Products you ordered from us, you must return those Products to us at your own expense. If you fail to do so within 2 weeks of our cancelling your order, we may arrange for collection of the Product(s) at your expense.

If we cannot supply you with the Products that you have ordered, we will cancel your order and inform you of this as soon as reasonably possible. We will give you a full refund where you have already paid for the Products.

OUR RIGHTS TO MAKE CHANGES

We may change the Product to reflect changes in relevant laws and regulatory requirements.

DELIVERY OF THE PRODUCTS

For information on shipping including shipping costs and estimated delivery times please see the Shipping section on our Website.

Delivery will be to the address specified in your order. If no one is available at the address at the time of delivery, the Products will either (i) be retained by the delivery company for a reasonable period of time and then returned to us or (ii) will be left in your designated “safe place” if you selected this option. If you choose to have your order delivered to a safe place, please select from one of the chosen safe places on the list and ensure that the safe place you choose is protected from the elements and is guarded from public view to avoid damage and theft.

However, we can't guarantee that our carriers will be able to meet these instructions under all circumstances although we will endeavour to accommodate your request. You acknowledge that you are fully responsible for any order left in your chosen safe place.

If Products are returned to us by the delivery company, we will issue you with a refund for the Products but reserve the right to retain any costs incurred in arranging for the delivery and return of the Products.

All risk in the Products you order (including risk of loss and/or damage to the Products) shall pass to you upon delivery to you. Products will count as delivered once they are left in your designated safe place.

We shall be under no liability for any delay or failure if the delay or failure is caused by a third party or is wholly or partly caused by circumstances beyond our control.

OUR LIABILITY TO YOU

We will use reasonable skill and care in fulfilling any order placed by you which is accepted by us. However, we exclude all other representations, warranties, conditions and terms express or implied by statute, common law or otherwise to the fullest extent permitted by law.

We are under a legal duty to supply goods that are in conformity with this contract. The Consumer Rights Act 2015 states that goods must be as described, fit for purpose and of satisfactory quality. Nothing in these terms will affect your legal rights.

Save as expressly set out in these Terms of Sale, we will not be liable for any special, indirect, incidental, consequential or economic loss or for loss of profits or revenues howsoever caused arising in connection with any order placed by you.

Notwithstanding the above, our total liability (whether in contract, tort, negligence or on any other basis) to you, for any loss or damage shall be limited to the sums paid or payable for the Products.

We will not be liable to you where we breach these Terms of Sale due to any cause that is beyond our reasonable control, including acts of God, explosions, floods, tempests, fires or accidents; wars or threats of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes; difficulties in obtaining materials, labour, fuel, parts or machinery; power failure or breakdown in machinery.

Nothing in these Terms of Sale shall limit our liability for personal injury, death or fraud.

This clause does not affect your statutory rights as a consumer.

RETURNS AND REFUNDS UNDER OUR RETURNS POLICY

We hope you love your purchases, but if for any reason you do need to return something to us, we’ve made it as simple as possible. Please see our Returns Policy for details.

COMPLAINTS HANDLING

If you have any complaint, issue or are not happy with the Products or services you have received from us, please let us know so we can try to resolve it. Please contact us using one of the following options:

By phone: Call our customer care number to speak to a member of Team Tilbury: +44 (0) 1202 629527 Monday to Friday, 9am-6pm.

By email: customercare@charlottetilbury.com

By post to: Customer Care Team, Building 5, 50 Brook Green, London W6 7BJ

OTHER IMPORTANT TERMS

We may update or amend these Terms of Sale from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website.

These Terms of Sale supersede any other terms and conditions previously published by us and any other representations or statements made by us to you, whether oral, written or otherwise.

You may not assign or sub-contract any of your rights or obligations under these Terms of Sale to any third party unless we agree in writing.

We may assign, transfer or sub-contract any of our rights or obligations under these Terms of Sale to any third party at our discretion.

No relaxation or delay by us in exercising any right or remedy under these Terms of Sale shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed by us in writing.

If any of these Terms of Sale are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms of Sale shall remain in full force and effect.

Only you and we shall be entitled to enforce these Terms of Sale. No third party shall be entitled to any of these Terms of Sale, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

These Terms of Sale are governed by English law. In the event of any matter or dispute arising out of or in connection with these Terms of Sale, you and we shall submit to the exclusive jurisdiction of the English courts.

Last Revised: December 2018.

Promotions & Competitions

1. The Promoter

Charlotte Tilbury Beauty Limited, a company registered in England and Wales with company number 08037372, whose office is at 50 Brook Green, Hammersmith, London, England, W6 7BJ, (the “Promoter” or “We”). Contact email: customercare@charlottetilbury.com.

The Promoter will use the services of Mention Me Ltd, a company registered in England & Wales, with company number 08382730, whose office is at 20-22 Wenlock Road, London, N1 7GU to deliver the Refer a Friend platform to customers. Their terms & conditions can be found at https://mention-me.com/help/tnc_f/site.

2. The Promotion

Have the chance for you (“Referrer”) and a friend who makes their first online purchase on www.charlottetilbury.com (“Friend”) to benefit from the Refer a Friend offer advertised on www.charlottetilbury.com at the time of the referral (“Offer”) by way of a promotional code (“Promo Code”).

3. Qualifying Conditions

To participate in the Refer A Friend Promotion, simply enter your name and email address in the “Refer a Friend” offer box. and click “Continue”. You will then have the opportunity to share a Promo Code with a friend via email, Facebook, SMS or via a Link. The Promo Code can be shared for 3 months from the date of acceptance by the Referrer.

Promo Codes will be cumulative, so if multiple qualifying referrals are made, multiple Promo Codes will be delivered to the Referrer, subject to the following limit: a Referrer may not redeem more than (i) 5 Promo Codes within any 24 hours period; (ii) 25 within the last 12 months; or (iii) GBP 1,500 of Promo Code value within the last 12 months.

In order for the Friend to qualify for the Promo Code and receive the Refer a Friend Promotion that person must:

be a new customer (e.g. they cannot have an existing http://charlottetilbury.com account under an alternate email address);
open the message or link sent to them by the Referrer to obtain the Promo Code;
make a purchase on the Website for any products available on the Charlotte Tilbury website excluding (i) any bundle products/gifts or (ii) any products that are already discounted (“Qualifying Products”); and
meet the minimum spend as specified in the Offer advertised on www.charlottetilbury.com at the time (“Qualifying Amount”) on the Qualifying Products before the Promo Code expires (within 14 days of receipt).

Once the Friend has spent the Qualifying Amount, the Referrer will receive their own Promo Code by email for the Refer A Friend Promotion. In order for the Referrer to use the Promo Code they must also redeem the Promo Code before it expires (within 90 days of receipt).

Referrers will be provided with a unique and personal sharing dashboard page to view their referrals and any offers to which they are entitled.

4. Eligibility

You must be aged 18 or over to enter the Promotion.

The Promotion is open to residents of: the United Kingdom, USA, Australia, Canada and Europe.

There is no requirement for the Referrer to be an existing Charlotte Tilbury customer.

The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers in the Participating Countries.

In entering the Promotion, participants confirm that they are eligible to do so. The Promoter may require entrants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

5. Further Referral Terms

The Refer A Friend Promotion is not valid in conjunction with (i) other offers or promo codes (ii) bundle products/gifts that already have a discount applied (iii) products that are already discounted or on offer. Referring customers may only earn one Promo Code per referred person. In the event a Friend returns a purchased item and their order value decreases below the Qualifying Amount, the Promo Code awarded to the Referrer will become invalid, provided that the Friend has not already used it. The Friend’s reward cannot be claimed by the same person making the referral.

Any misuse of this offer, as determined by us in our sole discretion, may result in the invalidation of the Referrer’s Promo Code and the Friend’s Promo Code, as well as both parties being disqualified from participating in this or future promotions. Promo Codes cannot be applied to previous purchases, and are not redeemable for cash. This Refer A Friend Promotion is subject to modification or termination at any time without notice in our sole discretion.

Bulk email distribution, distribution to strangers, or any other promotion of a personal link in a manner that would constitute or appear to constitute unsolicited commercial email or "spam" in Promoter’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer's account and deactivation of the personal link.

By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

The Promoter will not accept responsibility for entries that are incomplete or lost, regardless of cause.

The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

6. Limitation of Liability

The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the Promotion was made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

7. Data Protection and Publicity

By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant (if applicable);

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of any offer;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is (if applicable); or

e. for any other reasonable and related promotional purposes.

For the purposes of the Promotion, the Promotor will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed above.

You also acknowledge that as a condition of entry to the Promotion, you have subscribed to the Promoter’s mailing list and have agreed to the terms of the Promoter’s Privacy Policy in respect of that mailing list. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at: http://www.charlottetilbury.com/uk/help/security-privacy. You can unsubscribe at any time by contacting us at customercare@charlottetilbury.com.

The winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize (if any) and their redemption, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.

8. General

The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

By entering the Promotion, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein.

The entrant hereby waives and releases the Promotor and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

The Promotor shall be entitled to assign the benefit of these terms either in whole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. The Promoter

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 50 Brook Green, Hammersmith, London, England, W6 7BJ, (the “Promoter” or “We”). Contact email: customercare@charlottetilbury.com.

2. The Promotion & Prize

2.1. Eight people have the chance to win a year’s supply of ‘Charlotte’s Magic Cream’ (as further described in paragraph 2.2 below), simply like the competition post on Instagram, comment why you love Magic Cream and tag at least 1 friend (who must also be following @ctilburymakeup) to win!

2.2. The prize is a year’s supply of Charlotte Tilbury ‘Charlotte’s Magic Cream’, calculated as x4 50ml pots (worth £280) (the “Prize”).

2.3. Prizes are subject to availability. There is no cash alternative for the Prize and the Promoter reserves the right to substitute the prize with a prize of equal or greater value.

2.4. The Promoter is not responsible for any additional costs and/or expenses in relation to the Prize (without limitation) including travel costs, other than any specifically listed as part of the Prize above and for the specified periods of time (where applicable).

2.5. The winning entrant shall not, while using the Prize, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

3. How and When To Enter

3.1. The Promotion will run from 10.30am GMT on 8 January 2019 to 11.59pm GMT on 15 January 2019 (“Closing Date”). Entries made before or after these dates and times shall not be eligible.

3.2. To enter the Promotion simply like the competition post on Instagram, comment why you love Magic Cream and tag and tag at least 1 of your friends who must also be following @ctilburymakeup. Entrants must abide by the Instagram rules (see https://help.instagram.com/581066165581870). The instructions provided at the point of entry form part of these terms and conditions. In the event of a conflict, these terms and conditions take precedence.

3.3. The Promotion is free to enter, no purchase is necessary.

3.4. The Promoter will not accept responsibility for entries that are incomplete, lost, regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.5. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4. Eligibility

4.1. You must be aged 16 or over to enter the Promotion.

4.2. The Promotion is open to participants worldwide.

4.3. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers worldwide; or

4.4. In entering the Promotion, entrants confirm that they are eligible to do so and eligible to claim the Prize. The Promoter may require entrants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.5. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.6. If the Promoter subsequently discovers the winning entrant is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to award the prize to that entrant and award the prize to another entrant who will be selected at random. In that event the original winning entrant agrees to return the prize (at his/her expense) immediately to the Promoter. No alternative prize will be awarded to the original winning entrant.

4.7. Entries cannot be returned.

5. Winner announcement

5.1. Each of the 8 winners will be selected at random.

5.2. The 8 winners will be announced on @ctilburymakeup Instagram stories by 18th January 2019 (Announcement Date).

5.3. The Promoter will not amend any contact information once the entry has been submitted.

5.4. The Promoter shall be entitled to use the winner’s postal address in order to send the winner their Prize.

6. Claiming the Prize

6.1. The Promoter will make all reasonable efforts to contact the winners. If the winner cannot be contacted or is not available or has not claimed their prize within 7 days of the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the correct entries that were received before the end of the Promotion Period.

6.2. The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.3. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.4. The Prize will be dispatched to the postal address supplied by the winning entrant via courier within 28 days of the Announcement Date. A signature will be required upon delivery. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

7. Limitation of Liability

7.1. The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

7.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

7.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

8. Data Protection and Publicity

8.1. By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the prize;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is; or

e. for any other reasonable and related promotional purposes.

8.2. For the purposes of the Promotion, the Promoter will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 8.1 above.

8.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at http://www.charlottetilbury.com/uk/help/security-privacy

8.4. The winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize and redemption of the Prizes, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.

9. Ownership of Promotion entries and intellectual property right

9.1. All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

9.2. By submitting your entry and any accompanying material, you agree to:

(a) assign to the Promoter all your intellectual property rights with full title guarantee; and

(b) waive all moral rights,

in and to your entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled to under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.

9.3. Prize winners agree for the Promoter to use, display, publish, transmit, copy, edit, alter, store or re-format entries and make entries available on its website and any other media, whether now known or invented in the future, and in connection with any publicity of the Promotion to the extent permitted by applicable law.

9.4. By submitting their entry, entrants confirm that:

(a) images and other submissions are original works, are not defamatory and do not infringe third-party rights;

(b) there are no conflicting agreements in place that restrict usage of these images or other submissions;

(c) they have consent to use any third-party image in the entry and rights have been waived for that use. If a third party image is of a person under 18, parental or guardian consent must be given;

(d) they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Promotion.

10. General

10.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

10.2. By entering the Promotion, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

10.3. Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

10.4. The Promoter shall be entitled to assign the benefit of these terms either in 10hole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

10.5. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1.The Promoter

1.1.Charlotte Tilbury Beauty Limited, a company registered in England and Wales with company number 8037372, whose registered office is at 50 Brook Green, Hammersmith, London, W6 7BJ (Promoter) customercare@charlottetilbury.com

2.The Competition

The Promoter and the Partner Promoter are offering ten lucky people the chance to win 1 Charlotte Tilbury branded SLIP Sleep Mask and Pillow case and the 4 piece Pillow talk collection (Lip liner, Lipstick, Eyeshadow Pallet & Blusher pallet simply by following the link in the promotional email, or via either the Promoter or Partner Promoter’s Instagram story, as set out below (Competition).

3.The Prize

3.1.The Prize Charlotte Tilbury branded SLIP Sleep Mask and Pillow Case and the 4 piece Pillow talk collection (Lip liner, Lipstick, Eyeshadow Pallet & Blusher pallet (Prize).

3.2.The Prize is subject to availability. There is no cash alternative for the Prize and the Promoter reserves the right to substitute the prize with a prize of equal or greater value.

3.3.The Promoter is not responsible for any additional costs and/or expenses in relation to the Prize (without limitation) including travel costs, other than any specifically listed as part of the Prize above and for the specified periods of time (where applicable).

3.4.The winning entrant shall not, while using the Prize, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

4.How to Enter

4.1.The Competition will run from 09:00 GMT on 15th January 2019 to 23:59 GMT on 22nd January 2019. Entries made before or after these dates and times shall not be eligible.

4.2.To enter the Competition, simply:

a)sign up via the link contained in your promotional email sent on 16th January or via the following link http://www.charlottetilbury.com/uk/products/makeup/competition.html; or

b)follow the Promoter @ctilburymakeup and/or the Partner Promoter @slippillowcase on Instagram (Platform), view the Promoter or Partner Promoter’s Platform story, and swipe up to enter. Entrants must abide by the Platform rules (see terms here). The instructions provided at the point of entry form part of these terms and conditions. In the event of a conflict, these terms and conditions take precedence.

4.3.The Competition is free to enter, no purchase is necessary.

4.4.The Promoter will not accept responsibility for entries that are incomplete, lost, regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

4.5.By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Competition (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4.6.For help with entries, please call +44(0)1202629527, email customercare@charlottetilbury.com or visit http://www.charlottetilbury.com/uk/help.

5.Eligibility

5.1.The Competition is open to residents of the Participating Countries only, as defined below, who are aged 18 years or over at the date of entry.

5.2.For this Competition the following terms have the meaning as set out below:

a)Participating Countries means the United Kingdom, USA, Australia and Europe.

b)Europe means Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Montenegro, Norway, Poland, mainland Portugal (this excludes Azores and Madeira), Republic Of Ireland, Romania, Serbia, Slovakia, Slovenia, Sweden and Switzerland.

5.3. The following groups are excluded from participating:

a)employees of the Promoter and its associated companies or group companies;

b)anyone professionally associated with the Competition; or

c)members of the immediate families or households of (a) and (b) above.

5.4.In entering the Competition, entrants confirm that they are eligible to do so and eligible to claim the Prize. The Promoter may require entrants to provide proof of such eligibility.

5.5.By entering the Competition, all participants warrant that all information submitted by them is true and accurate.

5.6.Only the first entry for each entrant will be considered, multiple entries will not be counted.

5.7.The Promoter reserves the right at its sole discretion to disqualify from further participation in the Competition any individual it has reason to believe is tampering with the operation of the Competition, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

5.8.If the Promoter subsequently discovers the winning entrant is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to award the prize to that entrant and award the prize to another entrant who [will be selected at random/as selected by the Promoter]. In that event the original winning entrant agrees to return the prize (at his/her expense) immediately to the Promoter. No alternative prize will be awarded to the original winning entrant.

5.9.Entries cannot be returned.

6.Winner Announcement

6.1.The winner will be selected at random.

6.2.The winner will be contacted using the email address provided with their entry on 23rd January 2019.

6.3.The decision of the Promoter is final and no correspondence or discussion will be entered into.

6.4.The Promoter will not amend any contact information once the entry form has been submitted.

7.Claiming the Prize

7.1.The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or has not claimed their prize within 14 days of the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the correct entries that were received before the Closing Date.

7.2.The Prize may not be claimed by a third party on the entrant’s behalf.

7.3.The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

7.4.The Prize will be dispatched to the postal address supplied by the winning entrant via courier within 28 days of the Announcement Date. A signature will be required upon delivery. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

8.Limitation of Liability

8.1.The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the prize draw was made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Competition does not run as planned.

8.2.The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Competition, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

8.3.Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

a)for death or personal injury as a result of its negligence;

b)for fraud; or

c)further than is permitted by law.

9.Ownership of Competition entries and intellectual property rights

9.1.All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

9.2.By submitting your entry and any accompanying material, you agree to:

a)assign to the Promoter all your intellectual property rights with full title guarantee; and

b)waive all moral rights

9.3.Prize winners agree for the Promoter to use, display, publish, transmit, copy, edit, alter, store or re-format entries and make entries available on its website and any other media, whether now known or invented in the future, and in connection with any publicity of the Competition to the extent permitted by applicable law.

9.4.By submitting their entry, entrants confirm that:

a)images and other submissions are original works, are not defamatory and do not infringe third-party rights;

b)there are no conflicting agreements in place that restrict usage of these images or other submissions;

c)they have consent to use any third-party image in the entry and rights have been waived for that use. If a third party image is of a person under 18, parental or guardian consent must be given;

d)they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Competition.

10.Data Protection and Publicity

10.1.By entering the Competition, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a)to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b)to notify entrants if they are the winning entrant;

c)to share with the Partner Promoter in assisting with the conduct of the Competition and fulfilment of the prize; and

d)for any other reasonable and related promotional purposes.

10.2Entrants can sign up to direct marketing emails for both the Promoter and the Partner Promoter when they enter the Competition. Entrants acknowledge that if they sign up to the Partner Promoter’s marketing emails, the Promoter will share their personal data with the Partner Promoter. Entrants can opt out of direct marketing at any time by following the unsubscribe links on any marketing received.

10.3The Promotor will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 10.1 above. The Promotor will only retain entrants’ personal data for 12 months.

10.4.Prize winners further agree to participate in any reasonable publicity required by the Promoter without further consent or payment.

10.5.For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at http://www.charlottetilbury.com/uk/help/security-privacy

11.General

11.1.The Promoter reserves the right to hold void, suspend, cancel, or amend the Competition where it becomes necessary to do so without prior notice.

11.2.The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

11.3.These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. Introduction

These terms and conditions (the Terms) apply to the Deluxe Goddess Skin Clay Mask Promotion available on the following websites (the Websites):

http://www.charlottetilbury.com/au/

http://www.charlottetilbury.com/ca/

http://www.charlottetilbury.com/ie/

http://www.charlottetilbury.com/nl/

http://www.charlottetilbury.com/uk/

http://www.charlottetilbury.com/us/

2.The Promoter

Islestarr Holdings Limited a company registered in England and Wales with company number 07712458, whose registered office is at 50 Brook Green, Hammersmith, London, W6 7BJ (Promoter).

3.The Promotion

Spend the Qualifying Amount* on any Charlotte Tilbury products (Products) on the relevant Website and receive a Deluxe Goddess Skin Clay Mask (7ml) with your purchase (the Promotion).

*The Qualifying Amount differs depending on the currency in which your order is placed and is as follows:

Australian Dollars – 150 AUD

Canadian Dollars – 125 CAD

British Pounds – 75 GBP

Euros – 100 EUR

US Dollars – 100 USD

4.The Gift

4.1.The gift is one Charlotte Tilbury Deluxe Goddess Skin Clay Mask 7ml (Gift).

4.2.The Gift is exclusive of delivery costs.

4.3.The Gift is subject to availability. There is no cash alternative for the Gift and the Promoter reserves the right to substitute the Gift with a gift of equal or greater value.

4.4.The Promoter is not responsible for any additional costs and/or expenses in relation to the Gift including (without limitation) travel costs, other than any specifically listed as part of the Gift above and for the specified periods of time (where applicable).

4.5.The participant shall not, while using the Gift, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

5.How do I participate in the Promotion?

5.1.To participate in the Promotion, participants must place an order on one of the Websites between 8:00am GMT on 18 February 2019 and 23:59pm GMT on 25 February 2019 (Promotion Period) for one or more of the Products. The amount that the participant spends on the Products must be equal to or more than the relevant Qualifying Amount.

5.2.Participants who make purchases outside the Promotion Period will not receive the Gift with their purchase.

5.3.As long as the participants purchase one or more of the Products and spend over the relevant Qualifying Amount, they do not need to order any other product on the Website in order to receive the Gift. However, certain delivery charges may apply in addition to the Products.

5.4.Participants may participate in the Promotion multiple times within the Promotion Period provided they purchase, on each occasion, Products at total value equal to or over the Qualifying Amount on one of the Websites.

5.5.The Promoter will not accept responsibility for orders that are lost, regardless of cause, including, for example as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

5.6.By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

5.7.The Promoter accepts no responsibility for the ordered products and the Gift being lost or delayed in the post.

5.8.For help with participating in the Promotion, Customer Care should be contacted at customercare@charlottetilbury.com.

6.Eligibility

6.1.The Promotion is open to all residents in the countries where the participating Websites ship to, except:

(a)employees of the Promoter and its associated companies or group companies;

(b)anyone professionally associated with the Promotion;

(c)members of the immediate families or households of (a) and (b) above; or

(d)anyone who is purchasing the Product(s) at a discount, other than members of Charlotte Tilbury Pro.

6.2.The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these Terms, relevant laws and/or regulations and/or third party rights.

7.Limitation of Liability

7.1.The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not, at the time the entry into the Promotion was made, a reasonably foreseeable consequence of a breach of these Terms, or where the Promotion does not run as planned.

7.2.The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

7.3.Nothing in these Terms shall operate to exclude the Promoter’s liability:

(a)for death or personal injury as a result of its negligence;

(b)for fraud; or

(c)further than is permitted by law.

8.Data Protection and Publicity

8.1.Participants acknowledge, by participating in this Promotion, that their data may be used for direct marketing (email and/or telephone) purposes by the Promoter (and its group companies). Participants can opt-out of direct marketing at any time by following the unsubscribe links on any marketing received.

8.2.All personal data of participants will be processed in accordance with English data protection legislation.

8.3.Participants further agree to participate in any reasonable publicity required by the Promoter without further consent or payment.

8.4.For information relating to the Promoter’s privacy policy and direct marketing policy please contact the Promoter directly or visit the website at www.charlottetilbury.com

9.General

9.1.The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.

9.2.The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.

9.3.These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. The Promoter

2. The Promotion & Entry

All UK and US Customers who sign up to receive Charlotte Tilbury’s newsletter by clicking on the following link https://www.charlottetilbury.com/uk/email-newsletter-sign-up-backstage-access on or after 31st October will receive 10% off eligible Charlotte Tilbury products (for more information read ‘Eligibility’ section below) on purchases of up to GBP 500 / USD 500 by way of a unique, one-time discount code sent by email which may be redeemed on www.charlottetilbury.com (“Discount Code”).

3. Eligibility & Restrictions

3.1. The Discount Code:

(i) will apply to all products sold on www.charlottetilbury.com except gift cards, bundles and already discounted products;

(ii) may only be used once;

(iii) cannot be used in conjunction with other discounts or offers;

(vi) will be valid for redemption for 7 days from its date of receipt;

(v) is only available to new subscribers to the newsletter; existing subscribers will not be eligible to receive the Discount Code.

3.2. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion; or

4. General

4.1. The Promotion is free to enter, no purchase is necessary.

4.2. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4.3. In entering the Promotion, participants confirm that they are eligible to do so and are eligible to redeem the Discount Code. The Promoter may require participants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.4. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.5. If the Promoter subsequently discovers any redeemer of the Discount Code is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to honour the Discount Code to that participant.

5. Limitation of Liability

5.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

5.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

5.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

6. Data Protection and Publicity

6.1. By entering the Promotion, participants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer a participant’s entry including deciding whether it accords with these terms and conditions;

b. to fulfil the Discount Code;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the Discount Code; or

e. for any other reasonable and related promotional purposes.

6.2. For the purposes of the Promotion, the Promoter will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 6.1 above.

6.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at https://www.charlottetilbury.com/au/help/security-privacy.

7. General

7.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

7.2. By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

7.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. The Promoter

2. The Promotion & Prize

2.1. Eight people have the chance to win a 50ml pot of Charlotte’s Magic Cream (the Prize). Simply play the Magic 8 Ball game on CT.com, and enter your details to be in with the chance of winning!

2.2.Prizes are subject to availability. There is no cash alternative for the Prize and the Promoter reserves the right to substitute the prize with a prize of equal or greater value.

2.3.The Promoter is not responsible for any additional costs and/or expenses in relation to the Prize (without limitation) including travel costs, other than any specifically listed as part of the Prize above and for the specified periods of time (where applicable).

2.4.The winning entrant shall not, while using the Prize, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

3. How To Enter

3.1.The Promotion will run from 00.00am 8th February 2019 till 11.59pm 7th March 2019. (“Closing Date”). Entries made before or after these dates and times shall not be eligible.

3.2.To enter the Promotion:

(a)Step 1: Play the Magic 8 game on CT.com: there is a moving Magic 8 ball, that you must shake (click) to find out your skin destiny. Once you “click” a question will appear that you need to answer.

(b)Step 2: Click on one of the answers that appears on the screen.

(c)Step 3: Once you click on your chosen answer, you will be taken to a sign-up survey where you must fill in your details.

3.3.The Promotion is free to enter, no purchase is necessary.

3.4.The Promoter will not accept responsibility for entries that are incomplete, lost, damaged or delayed in transit, regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.5.By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4. Eligibility

4.1. You must be aged 16 or over to enter the Promotion.

4.2. The Promotion is open to residents of: the United Kingdom, USA, Australia; and Europe (see list below) (together the “Participating Countries”). For this Promotion, “Europe” includes the following countries: Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Montenegro, Netherlands, Norway, Poland, mainland Portugal (this excludes Azores and Madeira), Republic Of Ireland, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland.

4.3. Due to restrictions in some countries, this Promotion is only open to entrants located in one of the Participating Countries. Proof of residence may be required in order to redeem the Prize. Any entries from a country outside the Participating Countries will be void.

4.4. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers in the Participating Countries; or

4.5. Only one entry for each entrant will be considered, multiple entries will not be counted.

4.6. In entering the Promotion, entrants confirm that they are eligible to do so and eligible to claim the Prize. The Promoter may require entrants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.7. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.

4.8. If the Promoter subsequently discovers the winning entrant is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to award the prize to that entrant and award the prize to another entrant who will be selected at random. In that event the original winning entrant agrees to return the prize (at his/her expense) immediately to the Promoter. No alternative prize will be awarded to the original winning entrant.

4.9. Entries cannot be returned.

5. Winner announcement

5.1. The winner will be selected at random;

5.2. The winner will contacted via email 7th March 2019 (Announcement Date).

5.3. The Promoter will not amend any contact information once the entry form has been submitted.

5.4. The Promoter will send the name and county of the winner to anyone who writes within one month after the Closing Date of the Promotion requesting details of the winner and who encloses a self-addressed envelope to the address set out in Condition 1.

6. Claiming the Prize

6.1. The Promoter will make all reasonable efforts to contact the winners. If the winner cannot be contacted or is not available, or has not claimed their prize within 7 days of the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the correct entries that were received before the end of the Promotion Period.

6.2. The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.3. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.4. The Prize will be dispatched to the postal address supplied by the winning entrant via royal mail recorded delivery/courier within 28 days of the Announcement Date 7th March. A signature will be required upon delivery. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

7. Limitation of Liability

7.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

8. Data Protection and Publicity

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the prize;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is; or

e. for any other reasonable and related promotional purposes.

9. Ownership of Promotion entries and intellectual property right

9.1. All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

9.2. By submitting your entry and any accompanying material, you agree to:

(a) assign to the Promoter all your intellectual property rights with full title guarantee; and

(b) waive all moral rights,

9.4. By submitting their entry, entrants confirm that:

(a)images and other submissions are original works, are not defamatory and do not infringe third-party rights;

(b)there are no conflicting agreements in place that restrict usage of these images or other submissions;

(c)they have consent to use any third-party image in the entry and rights have been waived for that use. If a third party image is of a person under 18, parental or guardian consent must be given;

(d)they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Promotion.

10. General

10.3. Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

10.4. The Promoter shall be entitled to assign the benefit of these terms either in 10hole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

10.5. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. The Promoter

2. The Promotion & Prize

2.1. Sign up to receive early access to the Icons Collection Launch, correctly answer a multiple-choice question and be in the draw to win 1 of 3 prizes:

1. The Icons Collection

2. Icons Palette

3. Icons Lip Collection

2.2.Prizes are subject to availability. There is no cash alternative for the Prize and the Promoter reserves the right to substitute the prize with a prize of equal or greater value.

2.4.The winning entrant shall not, in connection with this Promotion, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

3. How To Enter

3.1.The Promotion will run from 00.00am 22nd February 2019 till 11.59pm 27th February 2019. (“Closing Date”). Entries made before or after these dates and times shall not be eligible.

3.2.To enter the Promotion:

Step 1: You must enter your details on the sign up page.

Step 2: Correctly answer the multiple-choice question.

3.3.The Promotion is free to enter, no purchase is necessary.

3.4.The Promoter will not accept responsibility for entries that are incomplete, lost, regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.5.By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4. Eligibility

4.1. You must be aged 16 or over to enter the Promotion.

4.2. The Promotion is open to residents of: the United Kingdom, USA, Canada; Australia; and Europe (see list below) (together the “Participating Countries”). For this Promotion, “Europe” includes the following countries: Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Montenegro, Netherlands, Norway, Poland, mainland Portugal (this excludes Azores and Madeira), Republic Of Ireland, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, The Balearic Islands (Mallorca, Menorca, Ibiza and Formentera).

4.4. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers in the Participating Countries; or

4.5. Only one entry for each entrant will be considered, multiple entries will not be counted.

4.9. Entries cannot be returned.

5. Winner announcement

5.1. The winner will be selected at random from all entries that have correctly answered the multiple-choice question and signed up to receive early access to the Icons Collection Launch.

5.2. The winner will contacted via email on 28th February 2019 (Announcement Date).

5.3. The Promoter will not amend any contact information once the entry form has been submitted.

6. Claiming the Prize

6.2. The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.3. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.4. The Prize will be dispatched to the postal address supplied by the winning entrant via royal mail recorded delivery or courier within 28 days of the Announcement Date of 28th March 2019. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

7. Limitation of Liability

7.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

8. Data Protection and Publicity

Promoter’s legitimate interests under data protection laws:

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the prize;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is; or

e. for any other reasonable and related promotional purposes.

9. Ownership of Promotion entries and intellectual property right

9.1. All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

9.2. By submitting your entry and any accompanying material, you agree to:

(a) assign to the Promoter all your intellectual property rights with full title guarantee; and

(b) waive all moral rights,

9.4. By submitting their entry, entrants confirm that:

(a)images and other submissions are original works, are not defamatory and do not infringe third-party rights;

(b)there are no conflicting agreements in place that restrict usage of these images or other submissions;

(c)they have consent to use any third-party image in the entry and rights have been waived for that use. If a third party image is of a person under 18, parental or guardian consent must be given;

(d)they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Promotion.

10. General

10.3. Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

10.4. The Promoter shall be entitled to assign the benefit of these terms either in 10hole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

10.5. These terms and conditions shall be governed by English law, and the parties

1. The Promoter

2. The Promotion & Prize

2.1. For the chance to win a mother and daughter makeover in store (as further described in paragraph 2.2 below), comment why your mum or your special motherly figure in your life is so special and if they’re on Instagram, tag them too. Both accounts must follow @ctilburymakeup to win! Open to residents within the UK only.

2.2. The prize is a makeover for two people at any counter or own store boutique in the UK (worth £110) redeemable within 3 months (commencing on the day the winner accepts their prize by replying to the Instagram direct message). You can find a list of our counters and stores here - https://www.charlottetilbury.com/uk/help/stockists.

2.3. There is no cash alternative for the Prize and the Promoter reserves the right to substitute the prize with a prize of equal or greater value.

2.4. The Promoter is not responsible for any additional costs and/or expenses in relation to the Prize (without limitation) including any travel costs in order to redeem the prize. This is entirely the entrant’s responsibility.

3. How and When To Enter

3.1. The Promotion will run from 5pm GMT on 25th March 2019 to 11.59pm GMT on 31st March 2019 (Promotion Period). Entries made before or after these dates and times shall not be eligible.

3.2. To enter the Promotion comment on the competition Instagram feed post why your mum or your special motherly figure in your life is so special and if they’re on Instagram, tag them too. Both accounts must follow @ctilburymakeup to win! Entrants must be a UK resident and abide by the Instagram rules (see https://help.instagram.com/581066165581870). The instructions provided at the point of entry form part of these terms and conditions. In the event of a conflict, these terms and conditions take precedence.

3.3. The Promotion is free to enter, no purchase is necessary.

4. Eligibility

4.1. You must be aged 16 or over to enter the Promotion.

4.2. The Promotion is open to UK residents only.

4.3. The following groups are excluded from participating:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers worldwide; or

5. Winner announcement

5.1. The winner will be selected at random from all eligible entries received during the Promotion Period.

5.2. The winner will be messaged via DM on @ctilburymakeup by 31st March 2019 (Announcement Date).

5.3. The Promoter shall be entitled to use the winner’s postal address in order to send the winner their Prize.

6. Claiming the Prize

6.2. The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.3. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

7. Limitation of Liability

7.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

8. Data Protection and Publicity

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the prize;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is; or

e. for any other reasonable and related promotional purposes.

8.1 above.

9. Ownership of Promotion entries and intellectual property right

9.1. All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

9.2. By submitting your entry and any accompanying material, you agree to:

(a) assign to the Promoter all your intellectual property rights with full title guarantee; and

(b) waive all moral rights,

9.4. By submitting their entry, entrants confirm that:

(a) images and other submissions are original works, are not defamatory and do not infringe third-party rights;

(b) there are no conflicting agreements in place that restrict usage of these images or other submissions;

(c) they have consent to use any third-party image in the entry and rights have been waived for that use. If a third party image is of a person under 18, parental or guardian consent must be given;

(d) they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Promotion.

10. General

10.2. By entering the Promotion, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promoter, Instagram and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

10.3. Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

10.4. The Promoter shall be entitled to assign the benefit of these terms either in 10hole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

10.5. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

(“CASTING CALL”)

1.The Promoter

Contact email: customercare@charlottetilbury.com.

2.Eligibility

2.1.The Promoter is looking for fans of Charlotte Tilbury in the UK to try the Promoter’s soon-to-be-revealed full coverage foundation with a flawless-matte, long-lasting finish (New Product). Entrants must be aged eighteen (18) or over at the time of entry who are legal residents of the United Kingdom. The opportunity is open to women and men of all ethnicities and skin types. Successful entrants must be available to attend castings in London in March (Casting), with a possible photo shoot in April (the Photo Shoot), specific dates will be released to the winners on the Announcement Date, set out in section 5.2 below (together the Modelling Opportunity) and be comfortable having “before” and “after” shots taken and published. All entrants must be willing to sign the Model Release Form in the event they are a winner.

2.2.The following groups are excluded from participating:

a)anyone who would be

in breach of contract with a third party as a result of participating in the Modelling Opportunity or the Photo Shoot or by allowing Charlotte Tilbury to use your image to promote its products;

b)employees of the Promoter and its associated companies or group companies;

c)anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers; or

d)members of the immediate families or households of (a) to (b) above.

2.3.In entering the Casting Call, entrants confirm that they are eligible to do so and eligible to claim the Prize. The Promoter may require entrants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

2.4.One (1) entry per person. Only the first entry for each entrant will be considered, multiple entries will not be counted.

2.5.Promoter reserves the right at its sole discretion to disqualify from further participation in the Casting Call any individual it has reason to believe is acting in any manner deemed by Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third-party rights.

3.How to Apply

3.1.The Casting Call will be open for entries from 28th March 2019 to 11th April 2019. Entries submitted outside the Entry Period shall not be eligible.

3.2.In order to apply for the Modelling Opportunity, you must submit a “selfie” photo to casting@charlottetilbury.com prior to expiry of the Entry Period, together with your name, daytime telephone number, and email address.

3.3.Please only submit NATURAL photographs, no professional studio photos are required, as we wish to see you in your most natural state.

3.4.Digitally enhanced photographs are NOT to be submitted.

3.5.Please do not wear make-up, as we must see your true skin complexion to determine your suitability as a model for the New Product.

3.6.Before submitting your entry, please request a list of the ingredients in the New Product, if you have a known allergy to cosmetic products. Please only proceed with your entry if you do not suffer from a known allergy to any of the ingredient(s) in the New Product.

3.7.It is free to enter, no purchase is necessary.

3.8.Promoter will not accept responsibility for entries that are incomplete, lost, corrupted or damaged, causes outside the Promoter’s control, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.9.By entering the Casting Call, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Casting Call (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computers or communication systems.

3.10.Entries will not be returned to entrants.

4.Prizes

4.1.There will be two or more winners of the Casting Call.

4.2.Each winner will receive the opportunity to participate in the Modeling Opportunity, subject to the terms and conditions set out herein (“Prize”).

4.3.The Prize will constitute full consideration for any modeling and cannot be exchanged for a cash equivalent.

4.4.2.4.The Promoter is not responsible for any additional costs and/or expenses in relation to the Prize (without limitation) including travel costs to or from London to participate in the Casting Call.

5.Winner selection and notification

5.1.The winners will be chosen by a panel of judges including at least one independent judge on the basis of (i) modelling aptitude (50%) and (ii) suitability for the upcoming campaign (50%). In the event of a tie the winner(s) will be selected at random from among the tied entries. The decisions of our panel of judges will be final and binding and no correspondence or discussion will be entered into.

5.2.Winners will be contacted within 14 days after the Entry Period (Announcement Date) by the email address provided with their entry. We regret that we cannot respond to unsuccessful entries and therefore if you have not heard by the Announcement Date, you have not been selected as a winner.

5.3.Promoter will make all reasonable efforts to contact the winners. If the chosen winners cannot be contacted or are not available to attend the Modelling Opportunity or have not claimed their prize within 14 days of the Announcement Date in accordance with the instructions in the winner notification, Promoter reserves the right to replace them as a winner with the next highest scoring entrant in the judging process who is not already a winner.

5.4.Promoter does not accept any responsibility if winner is not able to take up the Modeling Opportunity, including without limitation, if the winner is not available on the dates of the Casting and/or where applicable the Photo Shoot. For the avoidance of doubt, a winner’s acceptance of the Prize is conditional upon such winner being available to attend the Casting and the Photo Shoot (if applicable).

5.5.If Promoter subsequently discovers a winner is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then Promoter reserves the right (at its absolute discretion) not to award any prizes (including the Modeling Opportunity) to that entrant and award them to the next highest scoring entrant in the judging process who is not already a winner.

6.Limitation of Liability

6.1.Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not, at the time the entry was made, a reasonably foreseeable consequence of a breach of these terms and conditions, or if the Modeling Opportunity does not run as planned.

6.2.Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in the Modeling Opportunity although Promoter will always endeavor to minimize the effect on entrants of any such failure.

6.3.Nothing in these terms and conditions shall operate to exclude Promoter’s liability:

a)for death or personal injury as a result of its negligence;

b)for fraud; or

c)further than is permitted by law.

7.Ownership of Casting Call entries

7.1.All entries and any accompanying material submitted to Promoter will become the property of Promoter on receipt and will not be returned.

7.2.By submitting your entry and any accompanying material, you agree to:

a)assign to Promoter all your intellectual property rights in your entry and any accompanying material with full title guarantee; and

b)waive all moral and performers rights in and to your entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled to under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.

7.3.All entrants agree that Promoter can use, display, publish, transmit, copy, edit, alter, store or re-format entries and make entries available on its website and any other media, whether now known or invented in the future, in connection with any publicity of the Casting Call and/or the Modeling Opportunity and for Promoter’s wider promotional purposes.

8.Data Protection and Publicity

8.1.By submitting an entry for the Casting Call, entrants agree that Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data)

entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a)to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b)to notify entrants if they are chosen as a winner;

c)to share with organisations or agents assisting with the conduct of the Casting Call and fulfilment of the prizes;

d)to announce the winners of the Prize in any media or press and to respond to others’ enquiries as to who the winners are and

e)for any other reasonable and related promotional purposes.

8.2.All personal data of entrants will be processed in accordance with UK data protection legislation.

8.3.For the purposes of the Casting Call, the Promoter will only disclose entrants’ personal data to those of its group companies and third-party service providers who need it for the purposes listed in paragraph 8.1 above.

9.General

9.1.Promoter reserves the right to hold void, suspend, cancel, or amend the Casting Call where it becomes necessary to do so without prior notice.

9.2.Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

9.3.10.2. By entering the Promotion, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

9.4.Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

9.5.10.4. The Promoter shall be entitled to assign the benefit of these terms either in whole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

9.6.10.5. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

1. Introduction

These terms and conditions (the Terms) apply to the Free Gift with purchase Promotion available on the following websites (the Websites):

http://www.charlottetilbury.com/uk/

2. The Promoter

Islestarr Holdings Limited a company registered in England and Wales with company number 07712458, whose registered office is at 50 Brook Green, Hammersmith, London, W6 7BJ (Promoter).

3. The Promotion

Spend the Qualifying Amount of £49

on any Charlotte Tilbury products (Products) on the relevant Website and receive ONE of the following gifts with your purchase (the Promotion):

1.Full size Pillow Talk Lip Cheat Liner

2.Deluxe Pillow Talk Lipstick (1ml fill)

3.Deluxe Wonderglow (7ml fill)

4. The Gift

4.1. The gift is one of the 3 options below:

1.Full size Pillow Talk Lip Cheat Liner

2.Deluxe Pillow Talk Lipstick (1ml fill)

3.Deluxe Wonderglow (7ml fill) (Gift).

4.2. The Gift is exclusive of delivery costs.

4.3. The Gift is subject to availability. There is no cash alternative for the Gift and the Promoter reserves the right to substitute the Gift with a gift of equal or greater value.

4.4. The Promoter is not responsible for any additional costs and/or expenses in relation to the Gift including (without limitation) travel costs, other than any specifically listed as part of the Gift above and for the specified periods of time (where applicable).

4.5. The participant shall not, while using the Gift, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

5. How do I participate in the Promotion?

5.1. To participate in the Promotion, participants must place an order on one of the Websites between 8:00am GMT on 10th April 2019 and 23:59pm GMT on 14th April 2019 (Promotion Period) for one or more of the Products. The amount that the participant spends on the Products must be equal to or more than the relevant Qualifying Amount.

5.2. Participants who make purchases outside the Promotion Period will not receive the Gift with their purchase.

5.3. As long as the participants purchase one or more of the Products and spend over the relevant Qualifying Amount, they do not need to order any other product on the Website in order to receive the Gift. However, certain delivery charges may apply in addition to the Products.

5.4. Participants may participate in the Promotion multiple times within the Promotion Period provided they purchase, on each occasion, Products at total value equal to or over the Qualifying Amount on one of the Websites.

5.5. The Promoter will not accept responsibility for orders that are lost, regardless of cause, including, for example as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

5.6. By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

5.7. The Promoter accepts no responsibility for the ordered products and the Gift being lost or delayed in the post.

5.8. For help with participating in the Promotion, Customer Care should be contacted at customercare@charlottetilbury.com.

6. Eligibility

6.1. The Promotion is open to all residents in the United Kingdom.

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion;

(d) anyone who is purchasing the Product(s) at a discount, other than members of Charlotte Tilbury Pro.

6.2. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these Terms, relevant laws and/or regulations and/or third party rights.

7. Limitation of Liability

7.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not, at the time the entry into the Promotion was made, a reasonably foreseeable consequence of a breach of these Terms, or where the Promotion does not run as planned.

7.3. Nothing in these Terms shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

8. Data Protection and Publicity

8.1. Participants acknowledge, by participating in this Promotion, that their data may be used for direct marketing (email and/or telephone) purposes by the Promoter (and its group companies). Participants can opt-out of direct marketing at any time by following the unsubscribe links on any marketing received.

8.2. All personal data of participants will be processed in accordance with English data protection legislation.

8.3. Participants further agree to participate in any reasonable publicity required by the Promoter without further consent or payment.

8.4. For information relating to the Promoter’s privacy policy and direct marketing policy please contact the Promoter directly or visit the website at www.charlottetilbury.com

9. General

9.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.

9.2. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.

9.3. These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

(THE “PROMOTION”)

1. The Promoter

2. The Promotion & Prize

2.1. After entering destination information in return for product recommendations based upon destination, it will enable the person to agree to sign up to CharlotteTilbury.com and allow for Charlotte Tilbury to contact them for marketing and promotional purposes. Randomly 1 in every 50 entries will win a skin care product and 1 in 500 randomly will win a skincare set.

2.2. Prizes are subject to availability. There is no cash alternative for the Prize and the Promoter reserves the right to substitute the prize with a prize of equal or greater value.

2.3. The Promoter is not responsible for any additional costs and/or expenses in relation to the Prize (without limitation) including travel costs, other than any specifically listed as part of the Prize above and for the specified periods of time (where applicable).

2.4. The winning entrant [and his/her guest] shall not, while using the Prize, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

3. How To Enter

3.1. The Promotion will run from 6:00am on 21 st June 2019 to 6am on 21 st June 2029. Entries made before or after these dates and times shall not be eligible.

3.2. To enter the Promotion:

(a) Submit country of travel destination into the machine, then enter an active email address and agree to the T&Cs.

3.3. The Promotion is free to enter, no purchase is necessary.

3.4. The Promoter will not accept responsibility for entries that are incomplete, lost, regardless of cause, including, for example as a result of equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

4. Eligibility

4.1. You may be any age to enter the Promotion.

4.4. The following groups are excluded from participating employees of the Promoter and its associated companies or group companies;

a) employees of promoter and its associated companies or group companies

4.5. Only one entry for each entrant will be considered, multiple entries will not be counted.

4.9. Entries cannot be returned.

5. Winner announcement

5.1. The winner will be:

selected at random and announced at real time by the Promoter whose decision will be final and binding.

5.3. The Promoter will not amend any contact information once the entry form has been submitted.

5.4. The Promoter will send the name and county of the winner to anyone who writes within [30] days after the Closing Date of the Promotion requesting details of the winner and who encloses a self-addressed envelope to the address set out in Condition 1.

6. Claiming the Prize

6.1. The Promoter will make the prize available immediately to the winner. If the prize is not immediately collected at the counter, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the correct entries that were received before the end of the Promotion.

6.2. The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

6.4. The Prize will be given to the winning entrant immediately upon being informed that they have won.

7. Limitation of Liability

7.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

8. Data Protection and Publicity

a. to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;

b. to notify entrants if they are the winning entrant;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the prize;

d. to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is; or

e. for any other reasonable and related promotional purposes.

9. Ownership of Promotion entries and intellectual property right

9.1. All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

9.2. By submitting your entry and any accompanying material, you agree to:

(a) assign to the Promoter all your intellectual property rights with full title guarantee; and

(b) waive all moral rights,

9.4. By submitting their entry, entrants confirm that:

(a) images and other submissions are original works, are not defamatory and do not infringe third-party rights;

(b) there are no conflicting agreements in place that restrict usage of these images or other submissions;

(c) they have consent to use any third-party image in the entry and rights have been waived for that use. If a third party image is of a person under 18, parental or guardian consent must be given;

(d) they will produce evidence of any required consents at the Promoter’s request, or risk being disqualified from entering the Promotion.

10. General

10.3. Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.

10.4. The Promoter shall be entitled to assign the benefit of these terms either in 10hole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

10.5. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

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