Website Terms & Conditions of Use

Use of the website


Welcome to our UK site forhttps://www.charlottetilbury.com/nl (the “Website”). References to “we”, “us” and/or “our” throughout the Website”) is to Charlotte Tilbury Beauty Netherlands B.V. (“CTBN”).

The use of the Website is governed by these terms and conditions (“Terms of Use”). These Terms of Use should be read alongside, and are in addition to, our privacy and cookies policy accessible online (\"Privacy Policy\" and \"Cookies Policy\") and our terms and conditions of sale accessible online (“Terms of Sale”).

Please read these Terms of Use carefully and print a copy for your future reference. By using the Website, you agree that you have read, understood and agree to these Terms of Use, the \"Privacy Policy\" and \"Cookies Policy\") and the Terms of Sale (each as amended from time to time). If you do not agree to these Terms of Use, you must stop using the Website immediately.




These Terms and Conditions of Sale (\"Terms of Sale\") apply whenever you order any product (\"Product\") through our UK website http://www.charlottetilbury.com/nl (the \"Website\") or otherwise from us. These Terms of Sale should be read alongside, and are in addition to, our website terms and conditions (\"Terms of Use\") and our privacy and cookies policy privacy (“Privacy Policy and Cookies Policy”).

Please read these Terms of Sale carefully and print a copy for your future reference. By ordering a Product from us, you agree that you have read, understood and agree to these Terms of Sale, the Privacy and Cookies Policy and the Terms of Use (each as amended from time to time). If you do not agree to these Terms of Sale, you must not order any Product from us.

If you are purchasing or have purchased Charlotte Tilbury Product(s) from a third-party retailer or reseller, these Terms of Sale will not apply and you should refer to the terms and conditions of sale of the relevant retailer or reseller.

Promotions & Competitions

Charlotte Tilbury Terms and Conditions: HOLIDAY BEAUTY SECRETS MASTERCLASS


1. The Promoter

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey Street, London, United Kingdom WC2R 2ND, (the “Promoter” or “We”). Contact email: customercare@charlottetilbury.com.

2. The Promotion & Entry

Holiday Beauty Secrets live masterclass with PRO artists SJ and Sam will be held remotely via Zoom on Thursday 3rd December 2020 at 6.00pm – 7.00pm GMT (the “Masterclass”).

To attend, Customers must book a ticket to the Masterclass for free via the Charlotte Tilbury website https://www.charlottetilbury.com/uk/content/live-beauty-events using the Appointed app. Masterclass tickets will be available for booking on a first-come-first-served basis and limited to one ticket per customer and per booking. Ticket bookings will open at 1.00pm GMT Thursday 3rd December 2020 and close at 4.00pm GMT Thursday 3rd December 2020, or once all tickets have been booked, whichever is the earlier. 3000 tickets will be available.

Ticket purchasers who are opted in to receive direct marketing or select to receive the discount code via email at the point of booking will receive a discount code by email sent to them after the Masterclass (“Discount Voucher Code”) to redeem a free full size Goldgasm Beauty Light Wand with any purchase valued at £85, €95, AUD $190, USD $99, or CAD $125 made on charlottetilbury.com between 6.00pm on the 3rd December 2020 to 6.00pm 4th December 2020 BST (“Redemption Period”). The Discount Code will not be shared or featured on any other promotional materials.

In addition to the above, the following restrictions and eligibility criteria apply to redemption of the Discount Code:

3.1 The Discount Code:

(i) is only available to customers purchasing from the United Kingdom, United States, Canada, Australia and EU (including France, Germany, Italy, Netherlands and Spain) pages of the www.charlottetilbury.com website.

(ii) may only be used once;

(iii) cannot be used in conjunction with other discounts, sales items, discounted products, Gift Card purchases, Kits, free gift offers or other offers;

(iv) cannot be shared and is only available to customers that purchased a ticket to attend the Masterclass, non-purchasers will not be eligible to receive or use the Discount Code;

(v) will only be sent to those Customers who are opted in to receive marketing emails from Charlotte Tilbury Beauty, or who have selected to receive the Discount Code at the point of booking the ticket;

(vi) can only be used during the Redemption Period;

(vii) will only be available to those who both book and attend the Masterclass.

The following groups are excluded from using the Discount Code:

(a) employees of the Islestarr Holdings Limited and its associated companies or group companies;

(b) anyone professionally associated with Islestarr Holdings Limited; or

(c) members of the immediate families or households of (a) to (b) above.

These terms and conditions shall be governed by English law.

3.2. Event Tickets

(i) Tickets are limited to 1 ticket per customer.

(ii) Tickets to the event are limited to 3000 spaces.

(iii) Tickets for the live event are only available to customers that purchase a ticket through the Appointed app.

(vi) Tickets are non-refundable.

4. General

4.1. The Promotion only applies to eligible customers that have purchased a ticket to attend the Masterclass.

4.2. By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

4.3. In entering the Promotion, participants confirm that they are eligible to do so and are eligible to redeem the Discount Code. The Promoter may require participants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.

4.4. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights. This may include revoking the right to attend the Masterclass and/or use the Discount Code.

4.5. If the Promoter subsequently discovers any redeemer of the Discount Code is ineligible, has breached these terms and conditions or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to honour the Discount Code to that participant.

5. Limitation of Liability

5.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not at the time the entry into the Promotion made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.

5.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

5.3. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

(c) further than is permitted by law.

6. Data Protection and Publicity

6.1. By entering the Promotion, participants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) participants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:

a. to enable it to administer a participant’s entry including deciding whether it accords with these terms and conditions;

b. to fulfil the Discount Code;

c. to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of the Discount Code; or

e. for any other reasonable and related promotional purposes.

6.2. For the purposes of the Promotion, the Promoter will only disclose participants’ personal data to those of its group companies and third party service providers who need it for the purposes listed in paragraph 6.1 above.

6.3. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at https://www.charlottetilbury.com/social/help/security-privacy.

7. General

7.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel, amend the time and/or date of or replace the Masterclass, its content and/or its presenters. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.

7.2. By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the participant of any agreement, conditions, obligation or warranty on the part of the participant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

7.3. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.