TERMS & CONDITIONS

Website Terms & Conditions of Use

Use of the website

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Welcome to our UK site forhttps://www.charlottetilbury.com/nl (the “Website”). References to “we”, “us” and/or “our” throughout the Website”) is to Charlotte Tilbury Beauty Netherlands B.V. (“CTBN”).

The use of the Website is governed by these terms and conditions (“Terms of Use”). These Terms of Use should be read alongside, and are in addition to, our privacy and cookies policy accessible online (\"Privacy Policy\" and \"Cookies Policy\") and our terms and conditions of sale accessible online (“Terms of Sale”).

Please read these Terms of Use carefully and print a copy for your future reference. By using the Website, you agree that you have read, understood and agree to these Terms of Use, the \"Privacy Policy\" and \"Cookies Policy\") and the Terms of Sale (each as amended from time to time). If you do not agree to these Terms of Use, you must stop using the Website immediately.

TERMS & CONDITIONS OF SALE

Overview

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These Terms and Conditions of Sale (\"Terms of Sale\") apply whenever you order any product (\"Product\") through our UK website http://www.charlottetilbury.com/nl (the \"Website\") or otherwise from us. These Terms of Sale should be read alongside, and are in addition to, our website terms and conditions (\"Terms of Use\") and our privacy and cookies policy privacy (“Privacy Policy and Cookies Policy”).

Please read these Terms of Sale carefully and print a copy for your future reference. By ordering a Product from us, you agree that you have read, understood and agree to these Terms of Sale, the Privacy and Cookies Policy and the Terms of Use (each as amended from time to time). If you do not agree to these Terms of Sale, you must not order any Product from us.

If you are purchasing or have purchased Charlotte Tilbury Product(s) from a third-party retailer or reseller, these Terms of Sale will not apply and you should refer to the terms and conditions of sale of the relevant retailer or reseller.

Promotions & Competitions

Charlotte Tilbury Terms and Conditions for The Super Radiance Resurfacing Facial Prize Draw

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These are the Terms and Conditions (the “Terms”) which apply to any Competition, prize draw or promotion which the Promoter may run, whether on its website, social media platforms or otherwise. These Terms prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. By participating all entrants will be deemed to have accepted and be bound by these Terms.

PROMOTOR

Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey St, London, England, WC2R 2ND, (the “Promoter” or “We”). Contact email: customercare@charlottetilbury.com.

COMPETITION

The Super Radiance Prize Draw will begin on 2nd February 2021 GMT on CharlotteTilbury.com and close at 11.59pm GMT Thursday 17th February 2021. By visiting the Super Radiance Resurfacing Facial page (link), customers must sign up with their name and email address which allows early access to shop Super Radiance Resurfacing Facial first. All subscribers will also be entered into a randomly selected prize draw for a chance to win the entire Charlotte Tilbury Beauty skincare collection. In addition to the above, the following restrictions and eligibility criteria apply for this competition. By entering the Competition, entrants confirm that they have read and agree to be bound by these Terms.

PRIZE

There is 1 prize to be won consisting of: NEW Super Radiance Resurfacing Facial, NEW! Mystery product coming soon, Goddess Cleansing Ritual, Goddess Skin Clay Mask, Instant Magic Facial Dry Sheet Mask, Charlotte’s Magic Serum Crystal Elixir, Charlotte’s Magic Lip Oil Crystal Elixir, Magic Eye Rescue, Charlotte’s Magic Cream, Magic Cream Light and Magic Night Cream.

COMPETITION PERIOD

The competition will open at 11.59pm GMT Tuesday 2nd February and close 11.59pm GMT Thursday 17th February 2021 (“Closing Date”).

HOW TO ENTER

a) The entrants will need to enter via the link in email or on CharlotteTilbury.com homepage which will take them to the sign-up page during the Competition Period. The entrant will need to submit their name and email address.

b) The entrant will have the option to enter the competition and, at their discretion, opt into email marketing. The entrant is not required to opt into email marketing and can enter the competition without opting in.

c) You must be entering from one of the Participating Countries, as set out below.

d) Only one entry for each entrant will be considered, multiple entries will not be counted.

ELIGIBILITY AND PARTICIPATING COUNTRIES

e) You must be aged 18 or over to enter the Competition. We will need proof of ID on acceptance of the prize.

f) The Competition is open to all persons resident in the following countries at the date of their entry if eligible to enter: the United Kingdom, USA, Australia, Ireland, Netherlands, Spain, France, Germany (together the “Participating Countries”). Any entries from outside of these countries will be void.

g) In entering the Competition, entrants confirm that they are eligible to do so and eligible to claim the Prize. By entering the Competition, all entrants warrant that all information submitted by them is true and accurate.

h) It will be the Promoter’s sole decision as to whether any eligibility requirement has or has not been met and the Promoter may require evidence or confirmation from entrants before awarding prizes.

i) Where legally required to do so, the Promoter can provide translations of these Terms in the languages of the Participating Countries upon request.

j) The following groups are excluded from participating:

i. Employees of the Promoter and its associated companies or group companies;

ii. Anyone professionally associated with the Competition, including employees of Charlotte Tilbury Beauty stockists and retailers in the Participating Countries; and

iii. Members of the immediate families or households of (a) to (b) above.

WINNER SELECTION AND NOTIFICATION

k) All valid competition entries submitted during the Competition Period will be entered into the prize draw.

l) Winner selection will be randomly selected by a computerised random generator, selecting only from the entrants who have signed up during the Competition Period.

m) The Promoter will make all reasonable efforts to contact the winner within 7 days of the Closing Date of the Competition (“Announcement Date”). If the winner cannot be contacted or is not available or has not claimed their prize within 7 days from the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the correct entries that were received before the Closing Date.

n) The Promoter may announce the winners on its social media channels and/or website.

o) The Promoter will send the name and country of the winner to anyone who writes within one month after the Closing Date of the competition requesting details of the winner and who encloses a self-addressed envelope to the Promoter’s address set out at the beginning of these terms.

p) The Prize will be dispatched to the postal address supplied by the winning entrant via recorded delivery within 28 days of the Announcement Date. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

CLAIMING THE PRIZE

a) The Promoter will make all reasonable efforts to contact the winners. If the winners cannot be contacted or is not available or has not claimed their prize within 7 days of the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from all eligible entries that were received before the Closing Date.

b) The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize.

c) The Prize will be dispatched to the postal address supplied by the winning entrant via recorded delivery within 28 days of the Announcement Date. The Promoter accepts no responsibility for the prize being lost or delayed in the post.

DATA PROTECTION AND PUBLICITY

a) By entering the Competition, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws: (i) to enable it to administer entrants’ entry including deciding whether it accords with these Terms; (ii) to notify entrants if they are the winning entrant; (iii) to share with organisations or agents assisting with the conduct of the Competition and fulfilment of the prize; (iv) if you agree, to announce the winners of the Competition in any media or press and to respond to others’ enquiries as to who the winner is; or (v) for any other reasonable and related Competition purposes.

b) For the purposes of the Competition, the Promoter will only disclose entrants’ personal data to those of its group companies and third-party service providers who need it for the purposes listed in paragraph a) above.

c) For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at http://www.charlottetilbury.com/uk/help/security-privacy

d) Prize winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize and redemption of the Prizes, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.

GENERAL

a) The Competition is free to enter, no purchase is necessary.

b) There is no cash alternative for the Prize and the Promoter reserves the right to substitute the Prize with a prize of equal or greater value.

c) The Promoter will not accept responsibility for entries that are incomplete, lost, damaged or delayed in transit (if applicable), regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

d) The Promoter reserves the right at its sole discretion to disqualify from further participation in the Competition any individual it has reason to believe is tampering with the operation of the Competition, or to be acting in any manner deemed by the Promoter to be in violation of these Terms, relevant laws and/or regulations and/or third-party rights.

e) If the Promoter subsequently discovers the winning entrant is ineligible, has breached these Terms or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to award the prize to that entrant and award the prize to another entrant who will be selected by the Promoter. In that event the original winning entrant agrees to return the prize (at his/her expense) immediately to the Promoter no alternative prize will be awarded to the original winning entrant.

f) The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Competition, although the Promoter will always endeavour to minimise the effect to the entrants of any such failure.

g) Nothing in these Terms shall operate to exclude the Promoter’s liability: (i) for death or personal injury as a result of its negligence; (ii) for fraud; or (iii) further than is permitted by law.

h) The Promoter reserves the right to hold void, suspend, cancel, or amend the Competition where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.

i) By entering the Competition, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.

j) Where the Competition is hosted by a social networking site, the Competition is in no way sponsored, endorsed, administered by or associated with that social networking site and the entrant indemnifies the social networking site against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by the social networking site in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant.

k) The Promoter shall be entitled to assign the benefit of these terms either in whole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

l) These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.