RETURNS INFORMATION

We are able to accept the return of unused or gently used items free of charge for a full refund within 30 days of their purchase. Refunds can take up to 21 working days to show in your account.

Holiday Returns Policy

If you place an online order between 6th November - 28th December 2021 you have until 31st January 2022 to return it. For orders placed after the 28th December 2021, the normal 30 day returns policy applies.

We’ve improved our returns process. Please follow the instructions below so that we can process your return as quickly as possible. You will be notified by email once your returns have been received and processed.

Start A Return

Please fill the form below so we can locate your order

You can find the details in the Order Confirmation email or in My Account

 
 
 

INFORMATION ON OUR RETURN PROCESS

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1. Provide your details on the return form so we can locate your order You can find the details in the Order Confirmation email or in My Account

2. Select the items you want to return

3. Choose a return method Depending on your selected carrier you may need a printer at home

4. Return your parcel using your chosen method Pack your returns in the original packaging, enclose the completed returns form in your parcel, and depending on your selected carrier, affix the returns label or show the QR code