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  • 2013 - 2019 © Islestarr Holdings Ltd. All rights reserved. Company Number 08037372. Building 5, 50 Brook Green, Hammersmith, London, England, W6 7BJ. VAT number: ; GB 144 0736 30
    customercare@charlottetilbury.com

eGIFT CARDS

Purchase

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1. Select the value you would like to gift.

2. To send the gift directly to the recipient via email, fill out the information on the product page including your name and email, along with theirs. If you would prefer to print and present the gift to your loved one then simply enter your details to each tab.

3. Click add to bag and continue the transaction as normal.

4. Once the transaction is complete an email with the eGift card is sent to the email entered into "recipient's email". This includes the code that is used on redemption.

No physical card is sent via post, electronic delivery only

Redemption

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1. Shop the website, adding your desired product to your bag.

2. When you are ready to checkout, enter the code on your eGift card email into the "My Bag" section.

3. Continue the checkout as normal.

4. eGift cards can also be redeemed at our Charlotte Tilbury boutiques.

  • eGift cards are available in the denominations £10, £20, £25, £30, £40, £50, £60, £70, £80, £90, £100, £125, £175, £200, £225 and £250.

No physical card is sent via post, electronic delivery only

Terms & Conditions

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  • Please note that samples are shipped with merchandise purchases ONLY. Please note that eGift Certificates and Gift Cards are not considered merchandise
  • eGift cards are redeemable online at charlottetilbury.com and Charlotte Tilbury boutiques.
  • There is a two-year expiration date, from the date of purchase, on all eGift cards.
  • We are unable to cancel or refund any eGift card.
  • If you lose or delete your eGift card please contact Customer Care.
  • Once the eGift card has been purchased we are unable to alter the value of card.
  • When the eGift card runs out we are unable to top it up - you will be required to purchase another.
  • You may check the balance of your eGift card on your account by logging in and entering the "Gift Card" section. Alternatively you may contact Customer Care.


    If you require any further assistance please email customercare@charlottetilbury.com. or call us on +44 (0) 1202 629527 Monday to Friday, 9am-6pm.

    In-Store Gift Cards

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    This card can only be redeemed in Charlotte Tilbury stores in the UK (excluding concessions in third party department stores) and on the www.CharlotteTilbury.com/uk website. You must present this card to make purchases in store. This card will be activated once loaded with the minimum required value which is £25, and the max amount is £250. The value or balance of credit on this card cannot be refunded, exchanged for cash or used to buy vouchers. This card is not a debit or credit card or a cheque guarantee and should be treated as cash. This card will expire 12 months from date of purchase when any remaining balance will be reduced to nil and forfeited. By accepting this card you accept the full terms and conditions published on www.CharlotteTilbury.com/uk, as amended from time to time.

    Customer Care: customercare@charlottetilbury.com / +44 (0) 1202 629527

    Charlotte Tilbury Beauty Limited. Registered address: Building 5, 50 Brook Green, London W6 7BJ

    Gift Card

    Please note that samples are shipped with merchandise purchases ONLY. Please note that eGift Certificates and Gift Cards are not considered merchandise