As a result of the COVID 19 outbreak, Charlotte Tilbury & our delivery partners are taking steps to help prevent the spread of this illness. In order to reduce the possibility of transmission at the point of delivery it is the policy of all our carriers to no longer obtain signatures as proof of delivery. Instead, in cases where a parcel does not fit through a letterbox, the courier will leave the item at your door, and will step aside after knocking to ensure there is a safe distance while you retrieve the parcel. The driver will then ask for your surname and will not obtain a signature. This is to prevent transmission of the Coronavirus through handheld scanners.

The information below is for deliveries to Mainland UK, Northern Ireland, Guernsey, Jersey & Isle of Man. Looking for delivery information to a different location? Click the flag icon in the top right-hand corner.


Standard delivery costs £2.95 or FREE on orders over £49. Please allow 2-5 working days to receive your order.


Express delivery costs £5.95 or FREE on orders over £100. Delivery within 1 -2 workings days, order by 1pm GMT Monday – Thursday for guaranteed next day delivery by Hermes.

All of our delivery options are tracked and you'll be sent the tracking code once your order leaves our warehouse.

Gift Wrap


Gift wrapping is currently unavailable for UK orders