Competitions Terms & Conditions




Islestarr Holdings Limited, a company registered in England and Wales with company number 07712458, whose office is at 8 Surrey St, London, England, WC2R 2ND, (the “Promoter” or “We”). Contact email:


a) The Promoter at its discretion will be running a weekly prize draw, for 12 weeks from 30th September 2021 up until 22nd December 2021, to be determined by the Promotor. b) These Terms and Conditions apply only to the week 1 prize draw which will run during the Competition Period set out below. c) To enter the week 1 prize draw, for the chance to win the Prize, participants need to visit the ‘12 Weeks of Christmas’ web page on and must sign up by providing their name and email address and accepting the Terms, during the Competition Period. d) By entering this prize draw, a participant will only be entered into week 1 of the competition. For future weekly prize draws, the participant will be required to enter into each one validly to participate in that particular weekly prize draw. e) In addition to the above, the following restrictions and eligibility criteria apply for this competition.


There will be 12 winners of the Prize. The Prize will include:

  • 1x Charlotte’s 3 Steps to Perfect Looking Skin Kit (includes 1 x travel size Charlotte’s Magic Cream, 1 x travel size Magic Night Cream and 1x full size Charlotte’s Magic Serum Crystal Elixir)


  • The ‘12 Weeks of Christmas Prize Draw – Week 1’ competition will run on the Charlotte Tilbury website.
  • The competition will open on 30th September 2021 at 1am BST and close on 7th October 2021 at 12:59am BST (“Closing Date”).
  • Entries made before the Opening Date or after the Closing Date will not be valid.


a) The entrants will need to enter via the link in email or on homepage which will take them to the sign-up page during the Competition Period. The entrant will need to submit their name and email address and accept the Terms during the Competition Period. b) The entrant will have the option to enter the competition and, at their discretion, opt into email marketing. The entrant is not required to opt into email marketing and can enter the competition without opting in. c) You must be entering from one of the Participating Countries, as set out below. d) By entering the competition, entrants confirm that they have read and agree to be bound by these Terms and our Website Terms and Conditions. e) Only one entry for each entrant will be considered, multiple entries will not be counted. f) Once the entrant has validly been entered into the competition by providing their name and email address and accepting the Terms they will be entered into the draw for the chance to win the Prize.


a) You must be aged 18 or over to enter the Competition. b) In entering the competition, entrants confirm that they are eligible to do so and eligible to claim the Prize. By entering the competition, all entrants warrant that all information submitted by them is true and accurate. c) Entries must be in accordance with these Terms and Conditions. d) The competition is open to all persons resident in the following countries at the date of their entry if eligible to enter: France, Germany, Ireland, Netherlands, Spain, The United Kingdom and the USA (together the “Participating Countries”). Any entries from outside of these countries will be void. e) It will be the Promoter’s sole decision as to whether any eligibility requirement has or has not been met and the Promoter may require evidence or confirmation from entrants before awarding prizes. f) Where legally required to do so, the Promoter can provide translations of these Terms in the languages of the Participating Countries upon request.

The following groups are excluded from participating: a) Employees of the Promoter and its associated companies or group companies; b) Anyone professionally associated with the competition, including employees of Charlotte Tilbury Beauty stockists and retailers in the Participating Countries; and c) Members of the immediate families or households of (a) to (b) above.


a) All competition entrants who have confirmed their entry into the competition by providing their name and email address and that they agree to the Terms will be entered into the prize draw. b) The 12 winners will be randomly selected by a computerised random generator, selecting only from the entrants who have validly entered the competition. c) 12 winners will win the Prize. The 12 winning entrants will be contacted via email on or before 14th October 2021 (“Announcement Date”). d) The promoter will send the name and country of the winner to anyone who writes within one month after the Closing Date of the competition requesting details of the winner and who encloses a self-addressed envelope to the Promoter’s address set out at the beginning of these terms.


a) The Promoter will make all reasonable efforts to contact the winners. If the winners cannot be contacted or are not available or have not claimed their prize within 7 days of the Announcement Date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from all eligible entries that were received before the Closing Date. b) The Prize may not be claimed by a third party on the entrant’s behalf. The Promoter does not accept any responsibility if the entrant is not able to take up the Prize. c) The Prize will be redeemable by a code that will be sent to the winning entrants by email (the “Code”). d) The winning entrant will need to order the Prize on adding the product included in the Prize to the bag and then entering the Code to the bag before the checkout stage. e) The following applies to the Code: i. It will allow for the Prize to be shipped with free standard delivery. ii. It can only be used once. iii. It can only be used to claim the Prize. iv. It will be valid for redemption until 31st January 2022. v. It is only valid in participating countries as set out in the Eligibility and Participating Countries section, above. f) The Promoter accepts no responsibility for the Prize being lost or delayed in the post.


a) By entering the Competition, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws: (i) to enable it to administer entrants’ entry including deciding whether it accords with these Terms; (ii) to notify entrants if they are the winning entrant; (iii) to share with organisations or agents assisting with the conduct of the Competition and fulfilment of the prize; (iv) if you agree, to announce the winners of the Competition in any media or press and to respond to others’ enquiries as to who the winner is; or (v) for any other reasonable and related Competition purposes. b) For the purposes of the Competition, the Promoter will only disclose entrants’ personal data to those of its group companies and third-party service providers who need it for the purposes listed in paragraph a) above. c) For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at d) Prize winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize and redemption of the Prizes, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.


a) The Competition is free to enter, no purchase is necessary. b) There is no cash alternative for the Prize and the Promoter reserves the right to substitute the Prize with a prize of equal or greater value. c) Entries made before or after these dates and times shall not be eligible. d) The Promoter will not accept responsibility for entries that are incomplete, lost, damaged or delayed in transit (if applicable), regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. e) The Promoter reserves the right at its sole discretion to disqualify from further participation in the Competition any individual it has reason to believe is tampering with the operation of the Competition, or to be acting in any manner deemed by the Promoter to be in violation of these Terms, relevant laws and/or regulations and/or third-party rights. f) If the Promoter subsequently discovers the winning entrant is ineligible, has breached these Terms or is suspected of engaging in any other foul play or unethical conduct, then the Promoter reserves the right (at its absolute discretion) not to award the prize to that entrant and award the prize to another entrant who will be selected by the Promoter. In that event the original winning entrant agrees to return the prize (at his/her expense) immediately to the Promoter no alternative prize will be awarded to the original winning entrant. g) The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Competition, although the Promoter will always endeavour to minimise the effect to the entrants of any such failure. h) Nothing in these Terms shall operate to exclude the Promoter’s liability: (i) for death or personal injury as a result of its negligence; (ii) for fraud; or (iii) further than is permitted by law. i) The Promoter reserves the right to hold void, suspend, cancel, or amend the Competition where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice. j) By entering the Competition, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry. k) Where the Competition is hosted by a social networking site, the Competition is in no way sponsored, endorsed, administered by or associated with that social networking site and the entrant indemnifies the social networking site against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by the social networking site in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant. l) The Promoter shall be entitled to assign the benefit of these terms either in whole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.

These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

Promotions & Competitions

Charlotte Tilbury Terms and Conditions: Red Carpet products 20% off


*Offer valid until 11.59pm GMT 5th December. One time use per customer. Offer cannot be used in conjunction with other discounts or offers or codes. Excludes kits, already discounted products, Virtual Consultations, e-Gift cards, delivery, gift wrap and other products as advised from time to time.