Your Bag
£0.00There are no items in your bag
Once you have added items to your bag, they will appear here
Delivery Information
Standard delivery - £2.95: FREE on all orders over £49 or FREE for Level 1 & 2 Loyalty Members on all orders. Please allow a minimum 3-5 business days to receive your order.*
Express delivery - £5.95: FREE on all orders over £185 or FREE for Level 3, 4 & Vault Loyalty Members on all orders. Place your order before 9:30pm Monday-Friday for next day delivery by Evri. Orders placed after 9:30pm or on Saturday-Sunday will be delivered within 1-2 working days.*
Large gift box FREE on all orders over £165, select at checkout.
*Subject to national carrier delays and disruptions.
To find out more, visit our help page.
Returns Information
We will accept returns on unused or gently used items for a full refund within 30 days of purchase.
We will only accept returns on products purchased online at CharlotteTilbury.com.
For all bundle purchases, individual components may not be returned separately.
Please note that engraved items are not eligible for return or exchange unless faulty once opened.
You will be notified by email once your returns have been received and processed.
Read our full returns policy.
Customer Care
To speak to a member of Team Tilbury about your order, call (+44) 01202 629527 (Monday-Friday, 9am-6pm)
To find out more, visit our help page.