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shop best sellersDelivery Information
We are monitoring the global situation with COVID-19 very carefully and there may be changes to delivery times due to the ongoing situation – see the FAQs for our latest guidance.
Standard delivery (2-5 working days) is £2.95 or FREE on all orders over £49.
Last Easter Shipping Dates:
Standard Shipping: Order by 3rd April before 12:00pm GMT to receive your parcel in time for Easter Weekend. Orders placed after this will be delivered after 14th April.
To find out more, visit our help page.
Returns Information
We will accept returns on unused or gently used items for a full refund within 30 days of purchase.
We will only accept returns on products purchased online at CharlotteTilbury.com.
For all bundle purchases, individual components may not be returned separately.
You will be notified by email once your returns have been received and processed.
Read our full returns policy.
Customer Care
To speak to a member of Team Tilbury about your order, call (+44) 01202 629527 (Monday-Friday, 9am-6pm)
To find out more, visit our help page.