We are here to help if you need assistance with any of the following:

  • Placing an order
  • Tracking your delivery
  • Returns and exchange information
  • Managing your account
  • Payment queries

Please call our customer care number to speak to a member of Team Tilbury:
Monday to Friday,
9am-6pm EST.

Send us a message


Due to circumstances around COVID-19, it may take us longer than usual to respond to your inquiries. Additionally, orders are subject to 24 – 48 hour shipping delays. Also note that returns may take additional days to process. We thank you for your continued patience.


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