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Delivery Information
Ground shipping; FREE on all orders. Please allow 3-5 business days to receive your order.
Shoprunner shipping: FREE to all Shoprunner customers. Please allow 2 business days to receive your order.
Express shipping: Express delivery costs $10.95 or FREE on orders over $150. Delivered within 1 business day.
Large gift box FREE on all orders over $200, select at checkout.
To find out more, visit our help page.
Returns Information
We will accept returns on unused or gently used items for a full refund within 30 days of purchase.
For all bundle purchases, individual components may not be returned separately.
You will be notified by email once your returns have been received and processed.
Read our full returns policy.
Customer Care
To speak to a member of Team Tilbury about your order, call +1-855-528-8495 (Monday-Friday, 9.30am-6pm EST)
To find out more, visit our help page.