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We are monitoring the global situation with COVID-19 very carefully and there may be changes to delivery times due to the ongoing situation – see the FAQs for our latest guidance.
We are experiencing a 4 day delay in orders processing.
Ground shipping (3-5 business days) is FREE on all orders. Due to COVID-19 orders may take an additonal 24-48 hours to reach you.
To find out more, visit our help page.
We will accept returns on unused or gently used items for a full refund within 30 days of purchase.
For all bundle purchases, individual components may not be returned separately.
You will be notified by email once your returns have been received and processed.
Read our full returns policy.
To speak to a member of Team Tilbury about your order, call +1-855-528-8495 (Monday-Friday, 9.30am-6pm EST)To find out more, visit our help page.