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We are monitoring the global situation with COVID-19 very carefully and there may be changes to delivery times due to the ongoing situation – see the FAQs for our latest guidance.
Standard delivery (2-7 business days) is €3.95 or FREE on all orders over €59
Express delivery (1-2 business days) €9.95 or FREE on all orders over €175
Express delivery + Gift Wrap may also be selected for FREE on orders over €175
Order before 3:30pm GMT for same day dispatch, orders placed after this time will be dispatched the following working day.
Orders placed after 3:30 pm GMT on Thursday will be dispatched the following Monday.
Last Easter Shipping Dates:
Express Shipping: Order by 7th April before 3:30pm GMT to receive your parcel in time for Easter Weekend.
Standard Shipping: Order by 1st April before 12:00pm GMT to receive your parcel in time for Easter Weekend. Orders placed after this will be delivered after 14th April.
Please note these delivery times cover the following countries: Germany, Benelux, Austria, Switzerland, UK, Norway, Denmark, Sweden, Finland, Poland, Czech Rep, Slovakia, Italy, Spain, France. For all other countries please note delivery may take longer than 7 days.
To find out more, visit our help page.
We will accept returns on unused or gently used items for a full refund within 30 days of purchase.
For all bundle purchases, individual components may not be returned separately.
You will be notified by email once your returns have been received and processed.
Read our full returns policy.
To speak to a member of Team Tilbury about your order, call (+44) 01202 629527 (Monday-Friday, 9am-6pm)To find out more, visit our help page.