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shop best sellersDelivery Information
We are monitoring the global situation with COVID-19 very carefully and there may be changes to delivery times due to the ongoing situation. For all standard orders please refer to the latest advice from DPD here
See the FAQs for our latest guidance.
Standard delivery There may be updates to your delivery times. For all standard orders please refer to the latest advice from DPD here: https://www.dpd.com/nl/en/parcel-alert/ (7-10 business days) is €3.95 or FREE on all orders over €59
Please note these delivery times cover the following countries: Germany, Benelux, Austria, Switzerland, UK, Norway, Denmark, Sweden, Finland, Poland, Czech Rep, Slovakia, Italy, Spain, France. For all other countries please note delivery may take longer than 7 days.
To find out more, visit our help page.
Returns Information
We will accept returns on unused or gently used items for a full refund within 30 days of purchase.
For all bundle purchases, individual components may not be returned separately.
You will be notified by email once your returns have been received and processed.
Read our full returns policy.
Customer Care
To speak to a member of Team Tilbury about your order, call (+44) 01202 629527 (Monday-Friday, 9am-6pm)
To find out more, visit our help page.