SHIPPING INFORMATION

As a result of the Corona virus outbreak, we are experiencing intermittent delivery delays with our couriers so customers may experience longer than normal delays to their deliveries. There may be updates to your delivery times. For all standard orders please refer to the latest advice from DPD here

Delivery options for Europe

Please note these delivery times cover the following countries: Germany, Benelux, Austria, Switzerland, UK, Norway, Denmark, Sweden, Finland, Poland, Czech Rep, Slovakia, Italy, Spain, France. For all other countries please note delivery may take longer than 7 days.

Standard Delivery - €3.95

FREE on all orders over €59

Please allow 7-10 working days to receive your order, varies based on country

Delivered by DPD Road for most regions

Orders to Bosnia-Herzegovina, Croatia, Iceland, Liechtenstein, Montenegro, Norway, Ireland, Serbia, and Switzerland will be delivered by DHL or UPS

Not gift-wrapped

Express delivery (1-2 business days) €9.95 or FREE on all orders over €100

Order before 12pm GMT for same day dispatch, orders placed after this time will be dispatched the following working day.

Orders placed after 12pm GMT on Thursday will be dispatched the following Monday.

Please note: all services are tracked. A dispatch confirmation email including a tracking code will be sent when your order leaves our warehouse. Please visit the website of the courier and enter the code to track your order. Our warehouse operates Monday-Friday.

Order before 12pm GMT for same day dispatch, orders placed after this time will be dispatched the following working day.

Please note our warehouse operates Monday - Friday, orders will be dispatched within this timeframe. Orders placed after 12pm GMT on Friday will be dispatched the following Monday.

Free European shipping

Arrow

If the total cost of your order is over €59 you will receive FREE Standard Shipping. This will be automatically applied to your order in your shopping bag.

Occasionally we may run free shipping promotions and competitions. To be notified of these by email, simply sign up to our email newsletter here.

If you wish to return or exchange your order please click here to see our returns and exchange procedure.