Delivery will be provided by SF Express.

Orders placed before 2:00pm (Monday to Friday) and before 11:00am (Saturday) will be received in Hong Kong within 1-2 days, outlying islands within 2-3 days.

Orders placed after 2:00pm (Monday to Friday) and after 11:00am (Saturday) will be received in Hong Kong within 2-3 days, outlying islands 3-4 days.

Due to increased demand please note that orders may be slightly delayed.

Christmas Delivery: Order by Tuesday 22nd December before 2:00pm (GMT+8) to receive your parcel in time for Christmas. Orders placed after this will be delivered after 4th January 2021.

Important Information


Before we can dispatch your order we need to verify your card details with your card issuer. We do our best to ensure this is completed as quickly as possible. Once you receive your order confirmation email you know that your order has been authorised.

Charlotte Tilbury uses a third party provider to deliver the dropdown list of shipping destinations. Rather than individual country listings, the destinations shown are the result of the specific requirements of our provider’s network of couriers and the custom regulations for different destinations.