Due to higher volumes than usual and additional hygiene measures in place at our fulfilment centres as a result of Covid 19, returns are taking up to 21 working days to be processed.
We are able to accept the return of unused or gently used items for a full refund within 30 days of their purchase. Refunds can take up to 10 working days to show in your account.
We’ve improved our returns process. Please follow the instructions below so that we can process your return as quickly as possible. You will be notified by email once your returns have been received and processed.