Terms & Conditions

Please review the following terms and conditions ('Terms of Use') that govern your use and purchase of products (collectively, 'Use') of our Site. Your Use of our Site constitutes your agreement to follow and be bound by the Terms of Use. References to “we”, “us” and/or “our” throughout www.charlottetilbury.com (“the website”) are to Charlotte Tilbury Beauty Inc.

Please review the following terms and conditions ('Terms of Use') and our other policies that govern your visit to our Site and your use and purchase of products from our Site (collectively, 'Use'). Your Use of our Site constitutes your acceptance of, and agreement to follow and be bound by, such policies and by the Terms of Use. Charlotte Tilbury Beauty Inc. reserves the right, at any time, to modify, alter or update our Site, policies and these Terms of Use.

The use of the website and the purchase of any goods (“Goods” and/or “Products”) from the Website is governed by these terms and conditions (“Conditions”). We reserve the right to modify these terms and conditions without notice to you.

There is no charge imposed by Charlotte Tilbury for accessing the Website but you must pay the cost of the communications link you use to visit the website.

Access to the Website may be suspended, restricted or terminated at any time without notice.

Goods supplied from the Website are supplied by Charlotte Tilbury Beauty Inc.

The registered address of Charlotte Tilbury Beauty Inc is c/o National Registered Agents Inc, 160 Greentree Drive, Suite 101, Dover, De 19904.

Your submission of an order represents an offer to purchase Goods and/or Products indicated by you and it is not binding on us until we have notified you that an order is accepted. All advertisements and communications made by us until we accept your order are invitations to treat only and are not confirmed offers. This means that if Goods or Products are shown on the site but are unavailable or incorrectly priced or otherwise incorrectly described, Charlotte Tilbury shall not be obliged to sell you those goods.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by our licensor or us.

You acknowledge and agree that the material and content contained on this Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

The Charlotte Tilbury word mark, logo device and product names are registered trademarks of Islestarr Holdings Limited.

Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via e-mail. You can always verify availability by calling Customer Service at +855-528-8495. You will receive a shipping confirmation email once your items have shipped

Charlotte Tilbury Beauty Inc. products displayed on the Site are quoted in U.S. dollars, unless otherwise indicated.

Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Whilst we will use all reasonable endeavours to verify the accuracy of any information we place on the Charlotte Tilbury Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Charlotte Tilbury Website, or any transaction that may be conducted on or through the Charlotte Tilbury Website including but not limited to, implied warranties of satisforge quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Charlotte Tilbury Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Charlotte Tilbury Website.

The fullest extent permissible under applicable law, we disclaim any and all warranties of any kind whether express or implied, in relation to the Goods or Products.

This does not affect your statutory rights as a consumer.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Charlotte Tilbury website and any information provided to or taken from the Charlotte Tilbury website by you. We will not be liable, in contract, tort (including without limitation, negligence), pre-contract or other representations (other then fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these Conditions for:

  • economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or
  • any loss which was not brought to the attention of Charlotte Tilbury Beauty Inc at the time the contract was made or any loss that would be an unforeseeable consequence of a breach of the contract by Charlotte Tilbury; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred, was suffered or incurred by one of us arising out of or in connection with the provision of an matter under these Conditions.

Notice in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that or our servants, agents or employees.

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

No waiver by use shall be construed as a waiver of any preceding or succeeding breach of any provision.

Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

These conditions (as amended and altered from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral between You and Charlotte Tilbury Beauty in relation to such matters. You confirm that You have read these Conditions and You fully understand them and You also agree that these conditions are the only terms (together with Your network provider agreement) that rule Your relationship with us.

The law applicable to the interpretation and construction of these Terms of Use and any transaction (including purchases made on this Site) using or related to the Site, shall be the laws of the State of Washington, USA without regard to principles of conflict of laws. You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United States and by the laws of the State of Washington. All proceedings relating to the Site, these Terms of Use, or any transaction, including the sale of any products, using this Site, shall be brought only in the state or federal courts of King County, Seattle, Washington, USA, and you and Charlotte Tilbury Beauty Inc. do hereby consent to the jurisdiction and venue of such courts.


These terms and conditions (the Terms) apply to the new sign up discount available on www.charlottetilbury.com (the Website). The discount is being offered by Islestarr Holdings Limited (trading as Charlotte Tilbury).


When you sign up for our newsletter on the Website you will receive a unique one-time discount code by email (the Code). Enter the Code and receive 10% off all Products* in your order** on the Website (the Discount).

*The Discount will apply to all products available on the Website except for gift cards (the Products).

** The Discount will apply to all Products in one order only.


The Discount will run from June 5, 2017 (Start Date) to June 30, 2017 (Closing Date). Any orders placed before the Start Date or after the Closing Date will not be eligible for the Discount.

The Discount is for new subscribers to the newsletter only. Existing subscribers will not be eligible for the Discount. The Discount cannot be used in conjunction with any other discounts or offers.

By participating, all customers will be deemed to have read, accepted and be bound by these Terms.


So far as permitted by law, Charlotte Tilbury will not be held responsible for: (a) the failure to fulfil the obligations of third parties involved in this Discount, although Charlotte Tilbury will always endeavour to minimise the effect to the participants of any such failure; and (b) any postponement or cancellation of the Discount. Nothing in these Terms shall operate to exclude Charlotte Tilbury’s liability: (a) for death or personal injury as a result of its negligence; (b) for fraud; or (c) further than is permitted by law.


Entrants acknowledge that, by entering into this Discount their personal data may be used for direct marketing purposes by Charlotte Tilbury and its group companies. Entrants can opt-out of direct marketing at any time by following the unsubscribe links on any marketing received.

All personal data of entrants will be processed in accordance with English data protection legislation. For information relating to Charlotte Tilbury’s privacy policy and direct marketing policy please visit the Website.


Charlotte Tilbury reserves the right to hold void, suspend, cancel, or amend the Discount where it becomes necessary to do so without prior notice.

Charlotte Tilbury reserves the right to cancel or amend Terms at any time without prior notice and to communicate the changes to customers by updating these Terms on the Website.

Please note the marked, discounted prices are only available for a limited time. Unfortunately, we will not be able to apply the discount retroactively after the order has been placed or offer price adjustments for previous purchases.