Free Shipping and Returns
On all orders
The use of the website and the purchase of any goods (“Goods” and/or “Products”) from the Website is governed by these terms and conditions (“Conditions”). We reserve the right to modify these terms and conditions without notice to you.
There is no charge imposed by Charlotte Tilbury for accessing the Website but you must pay the cost of the communications link you use to visit the website.
Access to the Website may be suspended, restricted or terminated at any time without notice.
Goods supplied from the Website are supplied by Charlotte Tilbury Beauty Inc.
The registered address of Charlotte Tilbury Beauty Inc is c/o National Registered Agents Inc, 160 Greentree Drive, Suite 101, Dover, De 19904.
Your submission of an order represents an offer to purchase Goods and/or Products indicated by you and it is not binding on us until we have notified you that an order is accepted. All advertisements and communications made by us until we accept your order are invitations to treat only and are not confirmed offers. This means that if Goods or Products are shown on the site but are unavailable or incorrectly priced or otherwise incorrectly described, Charlotte Tilbury shall not be obliged to sell you those goods.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by our licensor or us.
You acknowledge and agree that the material and content contained on this Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
The Charlotte Tilbury word mark, logo device and product names are registered trademarks of Islestarr Holdings Limited.
Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via e-mail. You can always verify availability by calling Customer Service at +855-528-8495. You will receive a shipping confirmation email once your items have shipped
Charlotte Tilbury Beauty Inc. products displayed on the Site are quoted in U.S. dollars, unless otherwise indicated.
Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
Whilst we will use all reasonable endeavours to verify the accuracy of any information we place on the Charlotte Tilbury Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Charlotte Tilbury Website, or any transaction that may be conducted on or through the Charlotte Tilbury Website including but not limited to, implied warranties of satisforge quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Charlotte Tilbury Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Charlotte Tilbury Website.
The fullest extent permissible under applicable law, we disclaim any and all warranties of any kind whether express or implied, in relation to the Goods or Products.
This does not affect your statutory rights as a consumer.
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Charlotte Tilbury website and any information provided to or taken from the Charlotte Tilbury website by you. We will not be liable, in contract, tort (including without limitation, negligence), pre-contract or other representations (other then fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these Conditions for:
Notice in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that or our servants, agents or employees.
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
No waiver by use shall be construed as a waiver of any preceding or succeeding breach of any provision.
Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
These conditions (as amended and altered from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral between You and Charlotte Tilbury Beauty in relation to such matters. You confirm that You have read these Conditions and You fully understand them and You also agree that these conditions are the only terms (together with Your network provider agreement) that rule Your relationship with us.
Enter your unique promotional code (the Code) on your next order from www.charlottetilbury.com (the Website) and receive a free 15mL Mini Charlotte’s Magic Cream (the Gift).
HOW TO PARTICIPATE
Place your order on the Website using the Code before September 30 2017 to receive your Gift. Any orders placed after this date will not be eligible for the Promotion. By participating, all customers will be deemed to have read, accepted and be bound by these terms. The promoter reserves the right to cancel or amend the Promotion where it becomes necessary to do so. The Promotion cannot be used in conjunction with any other promotional codes or e-gift cards.
The Promotion and the Gift are subject to availability and can be changed at any time. There is no cash alternative to the Gift.
Enter your unique promotional code (the Code) on your next order from www.charlottetilbury.com (the Website) and receive 10% off your next purchase (the Discount). Your Discount will apply to the total value of all products added to your bag.
HOW TO PARTICIPATE
Place your order on the Website using the Code before September 30 2017 to receive your Discount. Any orders placed after this date will not be eligible for the Promotion. By participating, all customers will be deemed to have read, accepted and be bound by these terms. The promoter reserves the right to cancel or amend the Promotion where it becomes necessary to do so. The Promotion cannot be used in conjunction with any other promotional codes or e-gift cards.
Enter your unique promotional code (the Code) on your next order from www.charlottetilbury.com (the Website) and receive free overnight shipping on your order.
HOW TO PARTICIPATE
Place your order on the Website using the Code before September 30 2017 to receive free Standard Shipping. Any orders placed after this date will not be eligible for the Promotion. By participating, all customers will be deemed to have read, accepted and be bound by these terms. The promoter reserves the right to cancel or amend the Promotion where it becomes necessary to do so. The Promotion cannot be used in conjunction with any other promotional codes or e-gift cards.
These terms and conditions (the Terms) apply to the Refer A Friend Promotion available on http://www.charlottetilbury.com/us/ and (the Website).
The Promoter is Charlotte Tilbury Beauty Limited, a company registered in England and Wales with company number 8037372, whose registered office is at 50 Brook Green, Hammersmith, London, W6 7BJ (Promoter).
Refer A Friend, meet the qualifying conditions and both you and your friend will receive a promo code entitling you to the advertised referral offer. (The Refer A Friend Promotion).
If you are an existing customer and subscribe to receive the Promoter’s marketing emails you will be able to refer a friend. Simply enter your name and email address in the “Share the Magic” offer box and click “Invite Friends”. You will then have the opportunity to send a referral link containing a promo code to a friend either via email, via Facebook or via a Link (which can be copied onto Twitter, Instant Messenger, or SMS). You can refer an unlimited number of friends.
In order for the referred friend to qualify for the promo code and receive the referral offer that person must be:
• a new customer (e.g they cannot have an existing http://charlottetilbury.com account under an alternate email address)
• use the referral link to obtain the promo code.
• make a purchase on the Website for any products available on the Website excluding (i) any bundle products/gifts or (ii) any products that are already discounted (Qualifying Products).
• meet the minimum spend as listed on Qualifying Products (the Qualifying Amount) before the promo code expires (within 90 days of receipt).
Once the referred friend has spent the Qualifying Amount, referring customers will then receive their own promo code for the advertised referral offer. In order to use the promo code the referring friend must also spend the Qualifying Amount on the Qualifying Products before the promo code expires (within 90 days of receipt).
FURTHER REFERRAL TERMS
The Refer A Friend Promotion is not valid in conjunction with (i) other offers or promo codes (ii) bundle products/gifts that already have discount applied (iii) products that are already discounted or on offer. Referring customers may only earn one promo code per referred person. In the event a referred friend returns a purchased item and their order value decreases below the Qualifying Amount, the promo code awarded to the referring customer will be rescinded. Customers may not refer anyone who has an existing http://charlottetilbury.com account under an alternate email address.
The Friend Reward cannot be claimed by the same person making the referral.
Any abuse of this offer, as determined by us in our sole discretion, may result in the rescission of the referring customer's referral promo code and the referred person's promo code as well as both parties' inability to participate in this or future promotions. Referral promo codes cannot be applied to previous purchases, and are not redeemable for cash. This referral program is subject to modification or termination at any time without notice in our sole discretion.This offer is not valid for customers referring friends who share the same postal address.
LIMITATION OF LIABILITY
So far as permitted by law, the Promoter will not be held responsible for:
(a) the failure to fulfil the obligations of third parties involved in this Refer-A Friend Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure;
(b) any postponement or cancellation of the Refer-A Friend Promotion; and
(c) any changes to the referral offer.
Nothing in these Terms shall operate to exclude the Promoter’s liability: (a) for death or personal injury as a result of its negligence; (b) for fraud; or (c) further than is permitted by law.
DATA PROTECTION AND PUBLICITY
Entrants acknowledge that, by entering into this Refer A Friend Promotion their personal data may be used for direct marketing purposes by the Promoter. Entrants can opt-out of direct marketing at any time by following the unsubscribe links on any marketing received.
The Promoter reserves the right to hold void, suspend, cancel, or amend the Refer A Friend Promotion where it becomes necessary to do so without prior notice.
The Promoter reserves the right to cancel or amend Terms at any time without prior notice and to communicate the changes to customers by updating these Terms on the Website.
These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.