Free Shipping and Returns
On all orders
With every order at Charlottetilbury.com you have the opportunity to select 2 samples free. You can view the samples selection currently available at check out. After you have selected 2 samples, they will be automatically added to your basket. Samples are limited and may change from time to time. Only one of each sample can be added per order. Substitutions may be made for out of stock samples.
Due to the limited nature of the free samples, we regret that we are unable to reship samples if they arrive damaged, if you received the wrong one, or if one is missing from your order. Samples are shipped with merchandise purchases ONLY. Please note that eGift Certificates and Gift Cards are not considered merchandise.
For more information on samples please read our FAQ page here.