Terms & Conditions

References to “we”, “us” and/or “our” throughout www.charlottetilbury.com (“the website”) are to Charlotte Tilbury Beauty Ltd.

The use of the website and the purchase of any goods (“Goods” and/or “Products”) from the Website is governed by these terms and conditions (“Conditions”). We reserve the right to modify these terms and conditions without notice to you.

There is no charge imposed by Charlotte Tilbury for accessing the Website but you must pay the cost of the communications link you use to visit the website.

Access to the Website may be suspended, restricted or terminated at any time without notice.

Goods supplied from the Website are supplied by Charlotte Tilbury Beauty Ltd.

Charlotte Tilbury Beauty Ltd is a company registered in England and Wales. The company registration number is 8037372 VAT number is GB 267 5528 69 and registered office is Building 5, 50 Brook Green, London, W6 7BJ

Your submission of an order represents an offer to purchase Goods and/or Products indicated by you and it is not binding on us until we have notified you that an order is accepted. All advertisements and communications made by us until we accept your order are invitations to treat only and are not confirmed offers. This means that if Goods or Products are shown on the site but are unavailable or incorrectly priced or otherwise incorrectly described, Charlotte Tilbury shall not be obliged to sell you those goods.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by our licensor or us.

You acknowledge and agree that the material and content contained on this Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

The Charlotte Tilbury word mark, logo device and product names are registered trademarks of Islestarr Holdings Limited.

Whilst we will use all reasonable endeavours to verify the accuracy of any information we place on the Charlotte Tilbury Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Charlotte Tilbury Website, or any transaction that may be conducted on or through the Charlotte Tilbury Website including but not limited to, implied warranties of satisforge quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Charlotte Tilbury website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Charlotte Tilbury website.

The fullest extent permissible under applicable law, we disclaim any and all warranties of any kind whether express or implied, in relation to the Goods or Products.

This does not affect your statutory rights as a consumer.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Charlotte Tilbury website and any information provided to or taken from the Charlotte Tilbury website by you. We will not be liable, in contract, tort (including without limitation, negligence), pre-contract or other representations (other then fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these Conditions for:

  • economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or
  • any loss which was not brought to the attention of Charlotte Tilbury Beauty Ltd at the time the contract was made or any loss that would be an unforeseeable consequence of a breach of the contract by Charlotte Tilbury; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred, was suffered or incurred by one of us arising out of or in connection with the provision of an matter under these Conditions.

Notice in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that or our servants, agents or employees.

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

No waiver by use shall be construed as a waiver of any preceding or succeeding breach of any provision.

Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

These conditions (as amended and altered from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral between You and Charlotte Tilbury Beauty in relation to such matters. You confirm that You have read these Conditions and You fully understand them and You also agree that these conditions are the only terms (together with Your network provider agreement) that rule Your relationship with us.

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.


These terms and conditions (the Terms) apply to the lottery promotion available on www.charlottetilbury.com (the Website). The promoter is Charlotte Tilbury Beauty Limited (the Promoter).


Spend the qualifying amount* on an order (the First Order) and receive a unique promotional code (the Code).

Spend the qualifying amount* on a further order (the Second Order) to receive the Prize.

Enter the Code on the Website to reveal the Prize (defined below).


The First Order must be placed between August 10 and August 31 2017. The Second Order must be placed between September 1 and December 31 2017. Any orders placed ouside the specified dates will not be eligible for the Promotion.

To participate in the Promotion customers must:

1. Place the First Order over the relevant qualifying amount*

2. Place the Second Order over the relevant qualifying amount* to receive the Prize.

3. Enter the Code received with their Second Order on the Website to reveal their Prize.

*the qualifying value differs depending on the currency in which the customer’s order is placed and is as follows:

1. Canada -$125 CAD

2. United Kingdom – £75 GBP

3. Europe - €100 EUR

4. The Netherlands – €100 EUR

5. United States of America $100 USD

6. Australia - $125 AUD

By participating, all customers will be deemed to have read, accepted and be bound by these Terms.


There are a range of products that could be won. The prizes will be worth different values. Examples of prizes are Mini Legendary Lashes or The World of Legendary Parties (the Prize).

The Promotion and the Prize is/are subject to availability and can be changed at any time. There is no cash alternative to the Prize. The Promoter reserves the right to cancel or amend the Prize or these terms and conditions at any time.


The Prize will be shipped to the customer together with their Second Order.

The Discount is for new subscribers to the newsletter only. Existing subscribers will not be eligible for the Discount. The Discount cannot be used in conjunction with any other discounts or offers.

By participating, all customers will be deemed to have read, accepted and be bound by these Terms.


So far as permitted by law, the Promoter will not be held responsible for: a. the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure; b. any postponement or cancellation of the Promotion; and c. any changes to the Prize.

Nothing in these Terms shall operate to exclude the Promoter’s liability: (a) for death or personal injury as a result of its negligence; (b) for fraud; or (c) further than is permitted by law.


Entrants acknowledge that, by entering into this Promotion their personal data may be used for direct marketing purposes by the Promoter. Entrants can opt-out of direct marketing at any time by following the unsubscribe links on any marketing received.

All personal data of entrants will be processed in accordance with English data protection legislation. For information relating to the Promoter’s privacy policy and direct marketing policy please contact the Promoter directly or visit the Website.


The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.

The Promoter reserves the right to cancel or amend Terms at any time or amend the Prize without prior notice and to communicate the changes to customers by updating these Terms on the Website. These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

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