PLEASE READ THESE TERMS CAREFULLY AND PRINT A COPY FOR YOUR FUTURE REFERENCE. BY PARTICIPATING IN THE CHARLOTTE TILBURY PRO PROGRAM AND/OR CHARLOTTE’S MAGIC MAKEUP STARS, YOU AGREE TO THIS POLICY AND TERMS AND ALL TERMS INCORPORATED BY REFERENCE, AND YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE PRIVACY POLICY AND COOKIES POLICY (EACH AS AMENDED FROM TIME TO TIME). IF YOU DO NOT AGREE TO THESE TERMS, PLEASE CONTACT US IMMEDIATELY BY EMAIL, AT LEGAL@CHARLOTTETILBURY.COM, AND WE WILL REMOVE YOU FROM THE CHARLOTTE TILBURY PRO PROGRAM AND/OR CHARLOTTE’S MAGIC MAKEUP STARS.
EligibilityYou must be a make-up accredited professional or students ages 16 and over, who has become a member of Charlotte Tilbury Pro Program (a Charlotte Tilbury Pro Member) to receive the benefits listed below. In order to become a Charlotte Tilbury Pro Member you must fulfil the Pro requirements listed below and successfully complete the online application form found at https://www.charlottetilbury.com/content/pro-program
Becoming a member of Charlotte Tilbury Pro Program is currently free of charge but this may change. Only you are eligible for this pro discount. Pro discounts may not be shared with others under any circumstances. Islestarr Holdings Limited (trading as “Charlotte Tilbury”) reserves the right to verify your continued eligibility ore revoke your membership, and may amend the Pro Requirements at any time. Becoming a member of Charlotte Tilbury Pro Program does not automatically make you a member of Charlotte’s Magic Make Up Stars.
In the event that your circumstances change, and you no longer fulfil the then-current criteria to qualify for the Charlotte Tilbury Pro Program (for example, you cease to be a professional makeup artist or makeup student) you must notify Charlotte Tilbury immediately on customercare@charlottetilbury.com and we retain the right to end your membership for the Charlotte Tilbury Pro Program and/or Charlotte’s Make-Up Magic Stars.
PRO MAKEUP ARTISTSWhen completing the online application form professional makeup artists must provide ONE of the following photo identification (photo or scanned):
1. Current Passport
2. Current Driving Licence
3. Current National Identity card
Professional makeup artists must also provide any TWO of the following (photo or scanned document):
1. Accredited makeup school qualification or valid professional licence
2. Editorial page or commercial magazine feature with name credit
3. Professional business card with up-to-date contact details
4. Crew call list on production company letterhead
4. Reference letter from professional beauty brand detailing artistry position
PRO MAKEUP STUDENTSWhen completing the online application form makeup students must provide ONE of the following photo identification (photo or scanned):
1. Current Passport
2. Current Driving Licence
3. Current National Identity card
Pro makeup students must also provide ONE of the following (photo or scanned document):
1. Acceptance letter from accredited makeup artist school or college (dated within the last 12 months)
2. Proof of current enrolment at accredited makeup artist school or college
3. Course completion diploma dated within the last 6 months
4. Confirmation of class / program payment
5. Letter on school letterhead with your name
The BenefitsAs a Charlotte Tilbury Pro Member, you will be able to enjoy (i) the Discount; (ii) communications about the Products including helpful tips and techniques, and (iii) invitations to any pro master-classes and events (the Events) that we hold. We cannot guarantee that any Events will be held whilst you are CT Pro Member. An invitation to an Event is not guaranteed entry as (i) space may be limited and (ii) you might have to purchase a ticket.
The ProductsYour Discount applies to all products available to purchase on the UK Website except for the following: a) any kits or bundles; b) products that are already discounted or on offer; and c) any other exclusions that may apply from time to time, (the Products).
The DiscountYour discount entitles you to 30% off the Products (the Discount) purchased online on the UK Website. The Discount may apply to the Events. The Discount begins on the date we notify you that you are a Charlotte Tilbury Pro Member and lasts for twenty four (24) months from that date or until you cease to be eligible to be a member, and subject to any changes or termination to the Program by Charlotte Tilbury.
The Discount LimitThe Discount can be used to purchase Products up to a maximum annual limit of £5,000 (five thousand GBP). This is the post-discount value. Should you exceed this limit the Discount will no longer apply to the Products.
CHARLOTTE’S MAGIC MAKEUP STARS: Promo Code and Commission• Commission will only be paid where your Promo Code was used by clients (Makeup Artists) or Social followers (Social Creators). Any sales made using your Promo Code via voucher code or discount websites will not form part of this commission scheme and you will not receive commission on such sales’
• You may be invited to participate in our commission scheme. If you are invited, to participate, you will need to sign-up and create an account with our third-party provider, Duel. Please follow the sign-up instructions, received upon clicking on the ‘Call to Action’ at the bottom of this page: https://www.charlottetilbury.com/uk/content/charlottes-magic-makeup-stars
• Upon successful completion of sign up, you will be given a unique promotional code, offering an introductory 15% discount to your clients (Makeup Artists) or Social followers (Social Creators) who are not already Charlotte Tilbury customers (Promo Code).
• The Promo Code may be shared with only your clients (Makeup Artists) or Social followers (Social Creators). The Promo Code is not to be shared via voucher code websites, nor sold or exchanged for monetary or other value. Charlotte Tilbury reserves the right to rescind the offer at any time if we deem the voucher code is misused, or if we discontinue, limit or change the terms of Charlotte’s Magic Makeup Stars.• In order for the clients or Social followers to redeem a Promo Code that person must:
A) Make a purchase on the www.charlottetilbury.com website for the Product (excluding those above under “Products” – IE) not redeemable on discounted product, virtual consultations or to be used in conjunction with another promo code).
B) Redeem the Promo Code before the expiry date stated with the Promo Code.
C) Be a new customer for Charlotte Tilbury (e.g. they cannot have an existing http://www.charlottetilbury.com account under an alternate email address) and the Promo Code can only be used once and for their first purchase. The Promo Code cannot be used by the clients or Social followers on already-discounted products, virtual consultations, nor in conjunction with any other offer or code.
You must make the above requirements clear to your client at the time you provide them with the Promo Code.
Commissions will be paid, dependent on your Magic Makeup Stars grouping (i.e Social Creator, Pro Makeup Artist, Retail Makeup Artist) and is outlined upon sign up to the program.
Commissions will be paid, dependent on your Magic Makeup Stars grouping (i.e Social Creator, Pro Makeup Artist, Retail Makeup Artist) and is outlined upon sign up to the program.
If you are a Retail Makeup Artist, commission will be paid as per the original Magic Makeup Stars program, to be received in your salary.
Commissions shall be payable once a month. Upon signing up to Magic Makeup Stars you will have access to a unique dashboard page to view your referrals and pending commission.
Re-sellProducts purchased by you using the Discount are for personal or professional use only, and those redeemed via the Promo Code are for personal use, and none of the foregoing may not be resold or exchanged under any circumstances. Any returns will take into account the discount that was applied. If we become aware that you or one of your clients are on-selling the Products we reserve the right to revoke the Discount, Promo Code and Commission with immediate effect. We also respectfully point out the damaging effect this could have on our relationship going forward.
Shipping and ReturnsDiscount and Promo Codes do not apply to any shipping costs. All other purchase terms and conditions and terms of use of the UK Website are available in full on the UK Website.
Promotional EmailsA key benefit of becoming a Charlotte Tilbury Pro Member and Magic Makeup Star is that you get to hear about our new products, special offers, pro events and helpful tips and techniques should you wish to. We need your consent to send you these promotional emails, which you will have already provided if you opted-in to receiving marketing emails when you signed up to Charlotte Tilbury. If you didn’t opt-in and would like to receive these emails, please contact us at customercare@charlottetilbury.com
You can change your mind about receiving these promotional emails and stop them at any time by contacting us customercare@charlottetilbury.com or by using the unsubscribe function on any promotional email.
For information about how we will process the personal data you provide us, please see How Will Your Data Be Used and our Privacy Policy.
Information provided by partners by which they can be identified will be used in accordance with the Charlotte Tilbury privacy policy.
Charlotte Tilbury reserves the right to modify the terms of this Charlotte Tilbury Pro Membership Discount Programme at any time without prior notice, and any substantive changes will be communicated to you via an email.
Charlotte Tilbury Pro Member and Magic Make up Star programs are offered at our discretion, and Charlotte Tilbury reserves the right to hold, void, suspend, cancel, or amend the Discount, Promo Code and Commission at any stage without prior notice.
HOW WILL YOUR DATA BE USEDCharlotte Tilbury Beauty Limited will be the data controller of the personal data you provide to us when you apply to become a Charlotte Tilbury Pro Member and, if you are successful, of any personal data you provide to us whilst you are a member. Our contact details are:
Charlotte Tilbury Beauty Ltd
8 Surrey Street
London WC2R 2ND,
legal@charlottetilbury.com
The personal data which you provide when you apply to become a Charlotte Tilbury Pro Member is necessary to allow us to assess whether you are eligible to become a Charlotte Tilbury Pro Member.
If you are successful, the personal data is also necessary for us to enter into an agreement to register you as a Charlotte Tilbury Pro Member and in order to complete your registration and to administer the Pro Programme in accordance with our Terms & Conditions. This will include using your email address to let you know whether your application to become a Charlotte Tilbury Pro Member has been successful and, where necessary, to provide you with further information about the Pro Programme.
The Magic Makeup Stars program is run by a trusted third party (Duel) on behalf of Charlotte Tilbury Limited. To participate in the Magic Makeup Stars program, you will review and consent to the Charlotte Tilbury terms aforementioned and Duel’s privacy policy. Any personal data provided to Duel will be governed by that privacy policy.
For further details on how we process your personal data collected via the Charlotte Tilbury Pro Program in addition to the above, please see our Privacy Policy and Cookies Policy