Holiday Information

CHRISTMAS INFORMATION

Christmas Returns Policy:

Any orders purchased after 15th November can be returned up until 15th January 2019.

Please note: For all bundle purchases, individual components may not be returned separately.

If you wish to return an item you received as a gift purchased online, you may exchange it for store credit to your Charlotte Tilbury account by following the returns procedure outlined in the Returns Policy here. You may use this towards a future online order with us at www.charlottetilbury.com and this will be visible as a payment method upon checking out.

For more information see our Returns Policy.

Luxury Gift Wrap Promotion - 10th-20th December 2018.

Please note during this promotion the Fast & Fabulous delivery option will not be available

.

• For orders under €90, Next Day delivery can be purchased for €9.95 at checkout, and luxury gift wrap for €5.00 at checkout

• For orders between €90 - €174 Next Day delivery can be purchased for €9.95 at checkout and you will receive free luxury gift wrap automatically added to basket when total equals €100 or greater

• For orders over €175, you will receive free Next Day delivery when selected at checkout and free luxury gift wrap automatically added to basket when total equals €100 or greater

Europe Last Shipping Information:

IRELAND

Standard Delivery: order by 17th December to receive your order in time for Christmas.Orders placed after this time will be delivered after 2nd January 2019.

Express/ Fast & Fabulous: order by 19th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 28th December 2018.

AUSTRIA

Order by 18th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 2nd January 2018.

BELGIUM

Order by 19th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 3rd January 2019.

DENMARK

Order by 18th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 2nd January 2019.

FINLAND

Order by 14th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 28th December 2018.

GERMANY

Order by 19th December to receive your order in time for Christmas.Orders placed after this time will be delivered after 3rd January 2019.

ITALY

Order by 17th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 28th December 2018.

LUXEMBOURG

Order by 19th December to receive your order in time for Christmas.Orders placed after this time will be delivered after 3rd January 2019.

FRANCE

Order by 19th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 3rd January 2019.

PORTUGAL

Order by 17th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 2nd January 2019.

SPAIN

Order by 17th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 2nd January 2019

SWEDEN

Order by 14th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 28th December 2018

BULGARIA

Order by 12th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 28th December 2018.

CZECH REPUBLIC

Order by 14th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 28th December 2018.

HUNGARY

Order by 14th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 28th December 2018.

POLAND

Order by 17th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 2nd January 2019.

ROMANIA

Order by 13th December to receive your order in time for Christmas.Orders placed after this time will be delivered after 28th December 2018.

SLOVAKIA

Order by 14th December to receive your order in time for Christmas.Orders placed after this time will be delivered after 28th December 2018.

ESTONIA

Order by 13th December to receive your order in time for Christmas.Orders placed after this time will be delivered after 28th December 2018.

LATVIA

Order by 13th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 28th December 2018.

LITHUANIA

Order by 13th December to receive your order in time for Christmas.Orders placed after this time will be delivered after 28th December 2018.

SLOVENIA

Order by 14th December to receive your order in time for Christmas. Orders placed after this time will be delivered after 28th December 2018.

Important Information:

Our warehouse will be closed on the following dates: 25th, 26th, 31st December & 1st January.

From Thursday 27th December 12pm GMT all Express/Fast & Fabulous shipping options will not be available until 2nd January 2019.

For more information see our Shipping Information page.

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