Shipping to:


We are here to help if you need assistance with any of the following:

  • Placing an order
  • Tracking your delivery
  • Returns and exchange information
  • Managing your account
  • Payment queries
  • Product questions

Please call our customer care number to speak to a member of Team Tilbury:
+44 (0) 1202 629527
Monday to Friday,

For an appointment at our Covent Garden or Westfield, London Stores


Send us a message

Due to circumstances around COVID-19, it may take us longer than usual to respond to your enquiries. Please note that orders are currently subject to a 24-48 hr shipping delay and returns are taking additional days to process. Regrettably at this time we are unable to amend or cancel orders once they have been placed. Before raising a ticket please view our FAQ's page which may help to answer your questions. We thank you for your continued patience at this time.


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