Holiday Information


Christmas Returns Policy:

Any orders purchased after 15th November can be returned up until 15th January 2019.

Please note: For all bundle purchases, individual components may not be returned separately.

If you wish to return an item you received as a gift purchased online, you may exchange it for store credit to your Charlotte Tilbury account by following the returns procedure outlined in the Returns Policy here. You may use this towards a future online order with us at and this will be visible as a payment method upon checking out.

For more information see our Returns Policy.

Luxury Gift Wrap Promotion - 10th-20th December 2018.

Please note during this promotion the Fast & Fabulous delivery option will not be available


• For orders under $175, Luxury Gift Wrap can be purchased for $10

• For orders over $175, you will receive free luxury gift wrap automatically added to basket when total equals $175 or greater

AU Last Shipping Information:

Order by 13th December before 3:30pm GMT to receive your parcel in time for Christmas. All orders placed after this time will be delivered after 27th December.

Please note:

Any order placed before 3:30pm GMT on 24th December will be delivered on:

Metropolitan Area: 4th January 2019.

Regional Area: 8th January 2019.

Any order placed after 3:30pm GMT on 24th December will be delivered on:

Metropolitan Area: 5th January 2019.

Regional Area: 9th January 2019.

Important Information:

Our warehouse will be closed on the following dates: 25th, 26th, 31st December & 1st January.

For more information see our Shipping Information page.

Follow Us


10% off your first purchase

We would love to send you emails about our products and services. If you would like to receive these, please enter your email address here to receive your 10% off code.