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WELCOME TO

CHARLOTTE TILBURY PRO

Welcome to Charlotte Tilbury’s exclusive Pro Programme for professional makeup artists and makeup students! Complete with a number of unique benefits, including a 30% discount across most beauty products, apply today to become a Charlotte Tilbury Pro.


WHAT YOU’LL GET

As a Charlotte Tilbury Pro member, you can enjoy lots of exclusive benefits including a 30% discount on CharlotteTilbury.com, unique giveaways and new product previews!

DO I QUALIFY?

Are you a professional makeup artist or studying to become a professional makeup artist? If yes, and you have the required documentation outlined in the T&Cs below, apply now to join our Pro Programme!

APPLY NOW

To apply, email [email protected] and attach the required documentation outlined in the T&Cs below, plus the following details: First name, Last name, Email address, Date of birth, Mobile number, Country of residence, Professional website & Instagram handle. Team Tilbury will be in touch within 15 working days of applying.


How do I become a member?

To become a member of Charlotte Tilbury Pro, email [email protected] with the required documentation outlined below, plus the following details: First name, Last name, Email address, Date of birth, Mobile number, Country of residence, Professional website & Instagram handle. See T&Cs for further details.

PRO MAKEUP STUDENTS

Please provide the following:

• Valid photo identification (passport or driving license)

• Acceptance letter from accredited makeup artist school dated within the last 12 months

In addition, please attach any of the following if you have them (not a requirement):

1. Professional business card with a URL link to a professional website or social media account

2. Editorial page or commercial magazine feature with name credit

3. URL link to a professional website

4. Accredited makeup school qualification or professional valid licence

5. Crew call list on production company letterhead

6. Reference letter from professional beauty brand detailing artistry position

7. Active professional social media business account (Instagram or Facebook)

PRO MAKEUP ARTISTS

Please provide the following:

• Valid photo identification (passport or driving license)

• Two pieces of professional makeup artist criteria from the list below, valid within the past 2 years:

1. Professional business card with a URL link to a professional website or social media account

2. Editorial page or commercial magazine feature with name credit

3. URL link to a professional website

4. Accredited makeup school qualification or professional valid licence

5. Crew call list on production company letterhead

6. Reference letter from professional beauty brand detailing artistry position

7. Active professional social media business account (Instagram or Facebook)

How long will it take for my application to be processed?

It will take up to 15 working days for your application to be processed. If we receive a high volume of applications, this process may take longer. If your application is delayed beyond 15 working days, we will notify you by email.

How do I update my personal details?

Successful applicants will be able to update their details by logging on to their CharlotteTilbury.com account and visiting the ‘My Account’ section.

Is membership available in all countries?

Membership is available in the following locations: UK, US, Canada, Australia and all European countries that we ship to. It is not currently available on our Global site. Your membership will only be valid in your country of residence.

Why must my membership be available in my country of residence only?

Membership is available in most countries, although it will be bound by the rules and regulations applicable to each country. To change your country of residence, please notify us by email at [email protected] and we will change your account within 15 working days.

I am a MUA student, can I become a member?

Yes, if you are currently studying to become a professional makeup artist you can apply to join our Charlotte Tilbury Pro Artist Programme. Please see criteria required in our T&Cs below.

Where can I use my discount?

Your 30% discount is only available on CharlotteTilbury.com. Discounts may be available at some Pro Masterclasses and events. This is subject to change.

Does my discount apply to all products?

Your 30% discount will be applicable on most products, with the exception of all product bundles & kits where a saving has already been applied to the price. Your discount will not be applied to any products that have already been discounted.

Is the membership free?

Yes, membership to Charlotte Tilbury Pro is free. This is subject to change.

How do I renew my membership?

You will be reminded of your expiry date every 2 years. Once expired, you will need to reapply to join the Pro Programme by emailing the required documentation listed above to: pro.applica[email protected].

How long is my membership valid for?

Your membership is valid for 2 years from the notification date of your successful application.

I already have a CharlotteTilbury.com account, can I still sign up to Charlotte Tilbury Pro?

Yes, you can still sign up to Charlotte Tilbury Pro if you have an existing CharlotteTilbury.com account. If your application to Charlotte Tilbury Pro is successful, your 30% discount will be applied to your existing account.

Can I still receive samples on CharlotteTilbury.com?

Yes, as a member of Charlotte Tilbury Pro you will still be able to choose and receive samples with each CharlotteTilbury.com order.

CHARLOTTE TILBURY PRO MEMBERSHIP DISCOUNT AND BENEFITS POLICY - UK

Eligibility

You must be a make-up accredited professional who has become a member of Charlotte Tilbury Pro (a CT Pro Member). In order to become a CT Pro Member you must be able to fulfil the Pro Requirements*. Becoming a CT Pro Member is currently free of charge but this may change. Only you are eligible for this pro discount. Pro discounts may not be shared with others under any circumstances. Islestarr Holdings Limited (trading as “Charlotte Tilbury”) reserves the right to verify your continued eligibility and may amend the Pro Requirements at any time.

*Pro Requirements: please provide the following:

PRO MAKEUP STUDENTS

Please provide the following:

• Valid photo identification (passport or driving license)

• Acceptance letter from accredited makeup artist school dated within the last 12 months

In addition, please attach any of the following if you have them (not a requirement):

8. Professional business card with a URL link to a professional website or social media account

9. Editorial page or commercial magazine feature with name credit

10. URL link to a professional website

11. Accredited makeup school qualification or professional valid licence

12. Crew call list on production company letterhead

13. Reference letter from professional beauty brand detailing artistry position

14. Active professional social media business account (Instagram or Facebook)

PRO MAKEUP ARTISTS

Please provide the following:

• Valid photo identification (passport or driving license)

• Two pieces of professional makeup artist criteria from the list below, valid within the past 2 years:

8. Professional business card with a URL link to a professional website or social media account

9. Editorial page or commercial magazine feature with name credit

10. URL link to a professional website

11. Accredited makeup school qualification or professional valid licence

12. Crew call list on production company letterhead

13. Reference letter from professional beauty brand detailing artistry position

14. Active professional social media business account (Instagram or Facebook)

The Benefits

As a CT Pro Member you will be able to enjoy (i) the Discount, (ii) communications about the Products including helpful tips and techniques, and (iii) invitations to any pro master classes and events (the Events) that we hold.

We cannot guarantee that any Events will be held whilst you are CT Pro Member. An invitation to an Event is not guaranteed entry as (i) space may be limited and (ii) you might have to purchase a ticket.

The Discount

The discount entitles you to 30% off Products (the Discount) purchased online via the Charlotte Tilbury UK website: www.charlottetilbury.com/uk (the UK Website) only. The Discount may apply to the Events. The Discount begins on the date we notify you that you are a CT Pro Member and lasts for twenty four (24) months from that date.

The Products

Your discount applies to all products available to purchase on the UK Website except for the following:

a) any kits or bundles;

b) products that are already discounted or on offer; and

c) any other exclusions that may apply from time to time, (the Products)

The Limit

The Discount can be used to purchase Products up to a maximum annual limit of £2,000 (two thousand GBP). This is the post-discount value. Should you exceed this limit the Discount will no longer apply to the Products.

Re-sell

Products purchased by you using the Discount are for your personal use only and may not be resold under any circumstances. If we become aware that you are on-selling the Products we reserve the right to revoke the Discount with immediate effect. We also respectfully point out the damaging effect this could have on our relationship going forward.

Shipping and Returns

Discount does not apply to any shipping costs. All other purchase terms and conditions and terms of use of the UK Website are available in full on the UK Website.

Data Privacy

Information provided by partners by which they can be identified will be used in accordance with the Charlotte Tilbury privacy policy.

Further

Charlotte Tilbury reserves the right to modify the terms of this Charlotte Tilbury Pro Membership Discount Policy at any time without prior notice and communicate any changes to you via an email.

Charlotte Tilbury reserves the right to hold, void, suspend, cancel, or amend the Discount at any stage without prior notice.