We apologise for any difficulty you may have contacting us this morning, Wednesday 6th May. We are working to have our service up and running as soon as possible. Thank you for your patience.
We are here to help if you need assistance with any of the following:
- Placing an order
- Tracking your delivery
- Returns and exchange information
- Managing your account
- Payment queries
Please email email@example.com and we will respond to your query as soon as possible.
Alternatively please call our customer care number 0203 696 0496 Monday to Friday, 9.30am-6pm to speak to a member of Team Tilbury.
Telephone Number: 0203 696 0496
Our trained Team Tilbury Make-Up Artists love sharing Tilbury tips and advice. You can visit them in store where they will show you exactly how and where to apply our products to be your most beautiful. For more information on our stockists click here.
Alternatively sign up to our email newsletter here to receive all the latest exclusive beauty tips and backstage news from Charlotte and the team. Also follow @CTilburyMakeup on Twitter, Instagram and Facebook to receive exclusive news from Charlotte before anyone else!
For UK press, media enquiries and quotes from Charlotte Tilbury, please contact Charlotte Hamlett and Rebecca Wilson at The Communications Store: firstname.lastname@example.org / email@example.com / 0207 7938 5047
For US press, media enquiries and quotes from Charlotte Tilbury, please contact Annie Naslund at HL Group: firstname.lastname@example.org / 212-529-5533
For advertising and editorial assignments, please contact Ayesha at Art Partner:
/ +33 1 40 26 54 54
18 Lonsdale Road